A very miserable experience: the staff could not fit a tiny mask that eventually cut and bruised…read morethe lip (did they not have a choice of mask sizes???). Could you rely on a study with the wrong mask??? It was impossible to get up for a drink or a shot of insulin when the blood sugar went up (they don't provide any meds, so the insulin pen was my own but there was no opportunity to use it). If you have a chance - do yourself a favor, avoid the place and try to schedule the study somewhere else.

I was nervous at qst but my tech made me comfortable and was funny. She made it so I was able to…read morerelax. It wasn't as bad as I thought it would be.

This office is amazing. Everyone is so concerned and caring. Dr. Daniels is simply the best! Thank…read moreyou so very much for all you've done to help our mom and our brother.

Dr. John N. Daniel has been my PCP for over 20 years. He is a kind, loving and patient doctor…read more He has stood by my side through difficult situations. He is understanding and very compassionate. I don't have prescription insurance, so he checks online for the best prices before he submits to the pharmacy, most other doctors won't do this for their patients. I consider him to be a good friend as well as my doctor. He prays for my wife and I often. I highly recommend Dr. John Daniel for quality care.

Dr. Yan was good and his pulmonary associate did a great follow-up with me getting me the correct…read moreequipment for me to use and tracking the performance of the machine as well as my usage. The office check-in went very well also with pleasant results.

Dr. Yan was thorough and made me feel comfortable. Explained things very well. It's was a pleasant…read moreexperience from the receptionist, Medical assistant , Dr Yan to the check.

Seattle Sleep Solution offered me a way to control sleep apnea without a bunch of equipment that…read moremakes me look like an astronaut when I go to bed. A simple solution offered by really good caretakers, I highly recommend.

I have severe obstructive sleep apnea and have been wedded to my CPAP for over 10 years now. I…read moreheard about the possibility of using an oral appliance instead of the CPAP machine. Though highly skeptical, I contacted Seattle Sleep Solutions and made an appointment with Dr Greiner. Thoroughly charming and professional dentist who took the necessary measurements and impressions for my device. I informed them that I was taking a 3 week trip overseas and they expedited getting the device to me in time to test it out before launching out on my trip without taking my CPAP. Starting week 2 of my trip and I really must say, this works like an absolute charm. The only drawback is a slight soreness to my jaw in the morning. Dr Greiner says he can take care of that the next time I am in Seattle. They are a great group and I highly recommend them to anyone looking to replace their bulky CPAP even if just for trips. Robert Morgan

Glory, glory hallelujah, Dr. Christian has freed me from my CPAP machine! No more being leashed to…read morethat thing like a junkyard dog! Woo hoo! But seriously, Dr. C took the time to explain all the various dental appliances that I could use in lieu of a CPAP, their pros and cons, and exactly the science behind how they worked. She was patient with all my questions, and so were her entire staff. (And I do ask a ton of questions.) If it were possible, I might take a quarter of a star off because you have to take three separate elevators from the parking garage to get to their office, and that's extremely confusing, but other than that, nothing but praise for this place.

From what I could tell during my one new patient appointment, Dr. Christian is great - very…read moreknowledgeable, thorough, and takes time to answer questions. The front desk at the time was also very friendly. The problem is this: After the intake, I scheduled a follow up appointment for additional imaging, only because I was assured (by both the doctor and front desk!) that the office would check my insurance for imaging coverage and follow up with me directly. Instead, no one contacted me at all until I reached out myself days before my x-ray appointment, only to be told (for the first time) that I never qualified for coverage in the first place, and that I'd supposedly already been informed at my first visit. When I pointed out the mismatch between what I was told and what was now being claimed, the office dodged responsibility rather than acknowledge any communication failure. "Hey, so sorry no one reached out to you to follow up. We'll make an effort to fix that in the future." That's really all it would have taken. Instead they went with "We never said that, we already told you." Which is honestly just...why do that? So weird. Tldr: great doctor, but if you go here then get all your communications in writing because their admin WILL gaslight you if they make a mistake. Especially so if you have any doubts at all about how they deal with insurance.

These people have an agenda of selling you a CPAP, and everything they do is with that objective…read more It would be interesting to see if anyone is not pointed that way after the sleep study.

Don't go there! The bed was dirty and you fell into the hole at the center. The equipment was…read morebroken.... The snaps popped off and the attendant had to keep coming in to wake me, roll me over and reattach, and they won't call back for results . On old school grading they get an F!

Paid for equipment for sleep study, business closed before I was able to have follow up appointment…read more- no way to access results of sleep study. "Sister" company of Bel-Red Sleep Sleep Diagnostic Center in Bellevue, which is also closed. Both numbers always immediately go to fast busy signal 24/7. Both websites no longer exist. Federal Way office is no longer in existence. Not like posting a negative review does any good at this point, but if you're here because the place disappeared on you without notice... now you know why. If you were left in the middle of treatment/evaluation, call your insurance company or credit card company and dispute all previous charges.

I just received a bill for over $200 from Dreamzz by text message. I called…read moreand said I had paid. They looked up the first line and said oh yes you did now just pay $170. I said I paid that also and they said they have no records. I pointed out they found the first payment and still billed me for over $200. The office billing department said oh they will change that and sent a new bill for $170. Since they knew I had paid at least the first visit why would they bill for the first visit again anyway. Stay away from the scammers. Worst service I have ever received

I was referred to Multicare Neuroscience by my PCP. Haven't even seen a doctor yet, but the…read moreexperience of trying to schedule an appointment has been terrible. They copied my phone number from the referral wrong and didn't try to get a hold of me though my email or contact my doctor to verify my contact information, they just gave up trying to contact me after 1 phone call with the wrong number, so after a week I finally called them. After 30 minutes on hold I was told that the doctor I had been referred to had left. They had randomly picked another doctor and needed to transfer my call. So i sat on hold again and the system eventually disconnected me. I called back and waited another 30 minutes only to be told that to use the doctor I wanted they would have to wait another day while they asked permission. So I called back the next day and waited another 30 minutes on hold and was told they couldn't schedule me because I hadn't had imaging done yet. I had told them the previous time I called that imaging was done we were just waiting on the radiologist to comment and release it, but apparently nobody noted that and the person I was currently talking to didn't care. So now if I want to use them I will have to wait until my results have posted call back, waiting on hold again, to maybe get an appointment. I think I will find another provider instead.

For years I have suffered from the most painful and debilitating headaches for 4 months every year…read moreand I had been seen by some of the most seasoned neurologists around western washington and I just continued to live with the pain because no one could diagnose me. Multicare and Tacoma General are truly blessed to be employing Dr. MARY STORM. She is one of the smartest, incredibly knowledgeable doctors that I have ever had the pleasure of meeting. Her dedication to the field of medicine and helping people is above reproach, as is her character. I cannot and will not ever be able to express the amount respect and gratitude I have for her for saving my life. Not only did she save my life she gave me back the quality of life that I believed was not possible. And when I walked into my appointment with her today after we greeted each other and she asked how I was feeling and how have my headaches have been and I replied" they are not and i haven't had any" and asked me to clarify, I repeated I don't have a headache. She stopped what she was doing and her face lit with genuine happiness and a big smile and she was happy for me, her patient. She never made me feel like I was being a pain when I was and she is an exemplary employee and the compassion for others she exhibits for those around her and her patients is nothing short of extraordinarily admirable. Dr. MARY STORM is the model of what a Neurogist and DOCTOR should be and one that all Multicare employees should strive for if they want to at the top of their profession. She is amoung the elite of her profession in the field of neuroscience and you couldn't be more lucky and/or fortunate to have her as a staff member at Multicare. She diagnosed my condition and confirmed it in 6 days and her relentless efforts to help me paid off. She is a true professional and due to Dr. MARY STORM's extreme knowledge and caring nature, she saved my life. She figured it out because she cared enough to figure it out. I have been dealing with this since 2010. I first met Dr. MARY STORM June 12th, 2024 and today I am headache free. They say not all heroes wear capes, sometimes they wear white coats (and cute red shoes from their travels)! She has restored my faith in humanity and human kindness and in the medical profession. THANK YOU. Mary Yost

It's very unclean, and my results left me confused. The doctor recommended a cpap even though I…read morebarely have more apnea than the regular person (was pregnancy at the time of the test and was told that could be a reason for apnea)

Dr. Daniel is a very kind man and highly recognized by my Bellevue neurologist. All of his staff…read moreare very pleasant and the location is convenient. He is very patient and works with you and he is a very clear communicator. I'm grateful I have been referred here. Thanks Dr. Daniel and team - I feel hopeful for improvement.

The staff were very nice and professional and the clinic was clean and tastefully decorated. The…read moreTMS treatments did not give me any relief at all. I would have hoped that at the half way point a reassessment would have been done with a change in the treatment plan. The treatments greatly increased my anxiety level and caused very bizarre dreams. I had high hopes for some level of improvement and was deeply disappointed when it did not happen. I was $2000 out of pocket along with 30 5 day a week appointments which was very stressful while trying to work full time. TMS can be very helpful for many I just wish there was more monitoring by the staff when it became obvious it was not working.

****Added note**** I received a call today from Neurostim about the money taken from my account…read more There was a misunderstanding and it was fully refunded with sincere apologies from a staff member for the mix up. I'm grateful that I was wrong in assuming it was done purposely and can totally admit my mistake for jumping to that assumption. The call was courteous, professional, and seemingly heartfelt. Thank you Asha, I'm extremely grateful. I'm changing from 1 star to 4.