Sign says they will be back in 20mins so I patiently wait…read more I go to dunkins and back and the time is over 30m and they still are not back. The communucation is bad, if you are on lunch say that you will be back in one hour or 30m. Also being punctual is important. It is 5 am on a Monday, and because I need to pay with cash I am out of luck

Do not go here unless you want to be accused of theft. Female attendant came out of her booth…read moreaccusing my fiancé and I of charging gas on the previous customers card. Which makes no sense since we drove in to an empty station. Attendant took my fiancés card and wanted to go into her booth with it until I intervened. Upon checking the receipts she realized she was wrong and instead of apologizing for accusing us of theft proceeded to tell us to fuck off.

The man at the register is rude and disrespectful! we were planning on filling up with gas, but my…read morehusband was on the phone and hadn't started pumping yet and besides I always buy something for the road after I ise he restroom! Their loss! He was such a jerk that we left and went somewhere else!

I wish all the major airports had gas stations colocated at their rental car return centers like…read morethis Shell. How amazingly convenient and safe. Contrary to what you might think, the fuel prices here were not exorbitant. This Shell was also spotless.

I went to pump gas and they offered 20 cents off for car wash. I chose taxi car wash and when I…read morepumped gas it was full price. When I spoke with attendant he was rude and said it doesn't apply. Nowhere on any sign does it state this. Bait and switch. Horrible customer service and rude attendant. I won't be using them again.

HORRIBLE I paid 16$ for the car wash. I then tried to get a…read morediscount on the gas as advertised and they WOULD NOT give it to me! I asked for the managers name and they refused! SLEEZY & GREEDY

The new owner of this gas station is extremely rude! I only went in because my tire air pressure…read morelight was on and i have gone there several times in the past and the old owner was very nice and helped get the light shut off. I tried to explain this to the new owner and ask where that guy was to help and he said "don't talk to me about the past, only what you want going forward " His tone was very rude so i told him never mind i was going to leave and he said "get out of here you don't deserve any help". I won't be back!

I had a defective alternate they told me it was my starter If they had replaced The Alternator it…read morewould have been a warranty job so instead of doing the right thing they told me it was the starter I took the old starter back and had it tested and it tested in working order so I immediately looked at the alternator and it was an old 2nd hand alternator they threw in... This way they made the money on a sale for a starter and they got the car running and it didn't cost them any money.. Because me for an alternator because I had to go out and buy a second one and They tricked me into The starter so they made themselves some money at my expense

I've bought gas here before and I've also gone inside to buy stuff from the dunkins before too. No…read moreproblem. Never bought any merch from the gas station itself until a few days ago, and 15 mins after I left my bank called me that my card was marked for fraud.

Completely unprofessional staff. Rude, insulting, and lazy. I ended up contacting corporate over my…read moreexperience, though I doubt anything was actually done. Here is a warning: their merchandise on the shelf is less than what it rings up as at the register. Be sure to keep track. Will never return.

Can a company actually get away with this treatment?…read more So last year I moved into my apartment and needed oil, I have never dealt with this oil company in my life. I call, and the guy chews me out about how he does not want to service my apartment, how he has issues with my landlord and had issues with the previous tenant....I am completely thrown off, I thought a business would be PROFESSIONAL....no customer service here. So after explaining to him that I just moved in, he agrees to service the oil tank. Then, around september maybe, I get an agressive letter from B&B about how I have been going behind their back and getting oil elsewhere ( I haven't though?) and that they will never again service my unit. Here's the catch, they are one of the few places that will service Charlestown at all, as I have found out. So I figured I would call, and see what the deal is, why they seem to have this personal vendetta against myself and my landlord. I told the same unprofessional man on the phone my address..and he says... NO, I AM NOT INTERESTED IN SERVICING MYSTIC STREET IN ANY FORM...and HUNG UP. HOW did this individual get a job, let alone one of power to decide these things. If you can find another company, do it. You should not get scolded by an oil company for a problem they have with your Landlord, before you even moved in. I've gotten better treatment at McDonald's...THANKS B&B. I hope recession hits you hard. STEER CLEAR FOLKS!

Me and my 8 year old little brother got HARASSED. I drove…read morethrough their gas station (just to get through traffic because my little brother was late to school) And from what i'm guessing is the owner, HIT MY CAR. He punched my car and then started yelling at me. when i asked him why he hit my car, his response was "I can do whatever i want to your car, i can destroy it if i wanted to. This is my property!" All of this because because i drove through their EMPTY gas station. These people treated me awful and my little brother was scared the entire way to school. what an awful way to start a little kids morning. Side note: took a picture of my license plate and said "you'll see what i'll do with this" I would never go to these very rude and quite honestly, nasty people.

5 stars for Car Repairs and State Inspection. I initially…read morewent here for State Inspection, but did not pass due to front end shaking. They told me they can do it, but to be safe, I went to a different (my usual) Car Repair shop to get a quote for second opinion diagnosis and repair. Then I went back to Pearl Street Auto and they repaired it for almost half the cost! So far it is working great. Thanks TJ for the excellent service and saving me hundreds of dollars!

I have had the pleasure of having our families three cars serviced by Eli at Broadway Gulf. He is…read moreextremely honest and hard working. He treats you with respect and explains the issue to you and the best option to fix the issue. I would highly recommend using Broadway Gulf and Eli to work on any automobile issues that you may have. He is a talented and knowledgeable mechanic. Get your car fixed with confidence that your needs will be met with exceptional service.

New owners are great! Did the brakes on my Honda Accord. Best brake job ever and at a super price…read more State inspector really knows his stuff. Super fast and Checked my tires for free.

I was flying back in through Boston. My tire blew, and at 1:00 a.m., i was helped. I cannot say…read moreenough how thankful I am. I was saved from a 2 hour wait for roadside assistance. This place deserves everything good and only the highest praise.

This Shell is at the worst intersection if you wanna grab gas and then head to the airport but what…read morethe hell, you gotta fuel up so they don't charge you like $9/gallon at the rental car return. Thank you Shell!

I typically don't write reviews for stuff other than restaurants. When I do, it's either because…read morethe service was absolutely wonderful or absolutely terrible. In this case, it's because it was absolutely terrible. Upon pulling up, the gas station attendant was extremely rude. He also told me to "get out of the way" if I wanted gas. What's worse is that after the fuel pump had automatically shut off, he repeatedly kept forcing more fuel into the tank. He did this several times and only stopped when I forcefully told him "that's enough gas." Continuing to pump gas after the nozzle has disengaged is an extremely bad practice as it can damage the emission control system, which is a very costly repair. It's obvious that the attendant doesn't care about the customer and instead is more concerned about making an extra buck.

was a customer for 30yrs! I was always treated friendly and felt the work was good and average…read morecost. then they sold it and the staff changed... most of the mechanics in the back were still pretty good. after dropping my kids off to school I went in for routine inspection. filled up first to a friendly face. then pulled around for inspection. Sat down in the office and waited per usual. I had a pleasant conversation with a few other patrons. the snarly, looking obese white man that was sitting at the chair watching the news, of course fox 25 was on blast in the office. he was called back to converse about my inspection. He came back with an unwarranted attitude and said "your gonna fail you need tires". "the guy in the back said I needed to come tell you because he didn't want you to give him an attitude". After making comment about how much tires would cost me, the obese white man from the front then said I had a poor attitude and began to go back and forth with me like a child. I explained I had been coming there over 30 years even with my parents and that they would no longer receive my business and I haven't been back since. Extremely rude and unprofessional behavior from the front desk guy. Very disappointed I had to find a new shop. Luckily there are other options closer to home For me. Also side note I got my inspection the same day different shop no new tires.