We were most impressed by their friendly and welcoming service. They were able to identify the cat…read morethat we had brought in within seconds as he had a microchip. Then handing the cat over to them was a smooth process. So grateful that Mr cat can be returned to his owner. *

Clean, professional, friendly and helpful staff. We adopted a kitten today and what a great…read moreexperience. The staff were thorough and seemed to know the animals well. They provided great information regarding vaccinations, neuter, etc. We were able to complete the adoption application online as well as view current pictures of animals onsite. The actual adoption paperwork took less than 15 minutes to complete. Overall an easy enjoyable process that was memorable for our daughter picking out her first pet. Thanks again!

They had my dog for almost 8 hours and did not finish him. He has been groomed for over 5 years;…read morethis is not my dog's first rodeo. I picked him up early because it wasn't fair to torture him because they can't do their job. I was fair. I paid the full amount and tipped well. The groomer told me to come back and he would finish. When I brought my dog back to get his toenails clipped, they charged $35!! I asked them about it, and they said the policy requires they charge. Do not take your dog unless you want to pay a huge amount of money for them to torture your dog and do a terrible job.

Michelle has groomed all our pets over 18 years.. we followed her from Haute Dog. Amazing &…read morefriendly staff. Clean. Dogs always look & smell wonderful.

Great care for our puppy! They took care of her as we would and gave her plenty of play time with…read moreother pups. Looking forward to their daycare soon to open.

Physical care the dogs may be OK, but they spend most of their time alone in little pens without…read moremuch human contact. The staff does not seem to even be in the building most of the time. They require strict pick up and drop off times because they literally aren't there otherwise except for feeding times.

Just amazing!! We called and they were able to take our three legged Samoyed in last minute. The…read moredrop off and pick up was seamless and easy. We travel often and this is the FIRST boarding place we have ever picked him up CLEAN! He was spotless! And seemed so happy. We will absolutely use Haute Dog Pet Resort every time we visit Walla Walla.

Never again never ever ever again... From oozing…read moreunattended owie( with no notification) to 2 of 4 dogs with bladdar issues due to infrequent potty breaks.. Even if the owie was an accident, the fact that it went long enough to fill his ear canal with dried blood and puss?????? And no one even noticed or said anything... He was there five days and no one noticed this amount of new to old blood and infection in five days???? The other three didn't have any boo boos but were certainly acting timid and shaking... 2 are 13... 1 is 9... 1 is 1 1/2 years old. All poodles ( two standards, two toys) and never in their life have they ever smelled like they did when I picked them up from this facility.. Never again...

Walked in with my kids and fiance who is of color and was coldly stared at instead of being…read moregreeted. Was then closely stalked by another worker who literally just hovered behind us while looking at items like we were stealing. Went up to pay for my items and still not a single word as said to me or a thank you. Super weird racist vibes.

Great customer service and lots of variety! :) Will definitely be coming back. They have feed there…read moreas well as tack and supplies. I really enjoyed it, and all the questions we had were answered. Plus, it's Oregon, so no sales tax. That's very very nice, as we are from a state with 8%+ sales tax. So this is definitely out go to feed and tack shop in Milton-Freewater.

Vet explained the situation with my 12 year old sweet girl. She told us the pros and cons of…read moremedication, also possible causes for her cough. Bronchitis. Given medication and we are hopeful all will be well. Day 2 her coughing has decreased.

We love this place. Our Vet, Brooke Wicks is the best. She has a special gift with animals. We…read morehighly recommend this place.

Recently used the urgent care facilities! They are so helpful & kind. All the staff &…read morenurses/assistants are amazing ! Dr. Is straight forward & honest. They had our four legged fur baby feeling better in no time!

Drs. Kennedy and Kidd are incredible, as is their entire staff. They have helped me with my various…read morepets on and off for years (each time I've lived in the area). Most recently, they helped me care for my aging dog. When it was time to say goodbye to him, the whole veterinary team was beyond wonderful. From my making that difficult call, to Dr. Kennedy coming to my home to help ease the transition for my Wiley, me and the other pets in the household, to the absolute grace and dignity they treated all of us with, to even personally handing his remains to me within just a few days, every single step was thoughtful and caring. I applaud them for doing such an amazingly difficult job with so much care and heart. I'm glad they are here.

I could not be more pleased. Over a 50 year period I have occasionally needed to board a pet…read more Never have I or my pet been so well served. It is a comfort to know if again I need to have a pet taken care of [not just lodged] I have the perfect answer.....Penrod.

Penrod Kennels is truly exceptional!…read more Recently, I came to Walla Walla to assist my elderly mother with a major surgery. Unfortunately, just before I left, my dog and house sitter backed out. My dog Milo has stayed at a few doggy daycares and kennels here in Portland and they were okay. But not knowing long I would be gone, and that there was a chance that he could stay with me part of the time, I wasn't sure that I wanted to commit to an extended stay anywhere. I went online and reviewed 3 different Kennels in the Walla Walla valley. Of those, Penrod Kennels appeared to be the best choice. They had the highest reviews, best rates, some great photos, an informative and a detailed website that also included a tutorial video about the kennels and their self-service option. You can also tailor your dog's experience by adding 1-on-1 time, play dates, and/or pool time which were all very affordable. I was impressed! We swapped a few texts and my vet faxed a copy of Milo's vaccinations before I showed up a few days later for a tour. Troy greeted me when I arrived and he gave me the tour of their amazing facility. He's a great guy; easy-going, conscientious, knowledgeable and just plain fun to talk with. And after seeing the pool and the cascading waterfall, I wanted to stay there myself. The facility was very well maintained and clean. It didn't have the odor that other kennels and daycare facilities have. By the time I left, I knew I had made the right choice. My mother's medical issues became a little complicated, so I asked a couple of times if Milo could stay on a while longer. Each time, they were extraordinarily easy-going and accommodating which was a tremendous help to me. In the end, he ended up staying there the entire 2 weeks. And although I was feeling a little guilty about leaving him for that long, his reaction when I picked him up told me that he was just fine. Great in fact. He didn't race to greet me and then instantly pull towards my car like usual. Instead, he just bounced back forth between me, Troy and Katy, like he didn't really care if he was going home yet. I often go to Walla Walla to visit family and friends. And although I live 4 hours away in Portland, I will most likely continue to bring Milo with me to stay at Penrod Kennels.