I put all my info on the application getting ready to purchase tickets. Purchase didn't go through…read more I called them. They assumed the problem was minor, but I was telling them that it was more complicating than that. I emailed them regarding this, and they told me to call them so they can have a representative walk through it. I called them twice again, and no one picked up, nor called back. I couldn't book my tickets online nor via phone because no one would pick up.

I'm going to get hate on this, but it's the truth. I use to work for Reindeer Shuttle, use to call…read morethat place my home away from home. First job I got when I got back from college, they were the best of the best with drivers and employees. But in recent years, the company went down. Owners became less caring towards their drivers. Made them work overtime without receiving the pay. Wouldn't allow "certain" drivers touching vehicles. The one owner has health issues and problems seeing. It's unsafe, unhealthy, unprofessional. They even got into an accident. The owners don't care about the 60-80 hour work week the drivers put in. Yelled at them if they go even 2MPH over speed limit. The owners took away drivers PTO hours if they got fired or left. They would not hire you back unless you were playing in their political system. They will also spy on you inside the bus or in the office. They hired back a Driver who made up stories, made up excuses, called off right before shifts, pretended to be sick. They have a high turnover rate due to one of the owners who "trains" them. The old employees have mentioned to the one owner that their spouse is the issue and needs to be replaced or fired. That owner will not do so as it's their spouse and blames the performances or training on other employees. The one owner of the company also goes out to the employees cars and takes photos inside of them while you're working and will talk bad about you if your car is a mess. They will say, "if your car is a mess, so will your performance." The owner will then say you are doing a terrible job and the HR will not say or do anything about it and will side with the owners to save their skin. That's how much of this company cares about employees and their customers. They have left customers at the airport numerous times and lie saying they called when they haven't. They would also not refund them and tell the customers to rate them 5 stars. The owners would also yell at their employees (CSR) if they missed a person even though they are handling phone calls and answering emails while the drivers or Owners would be in office watching TV or playing on their phones. If you are a customer or employee trying to go to Reindeer Shuttle, don't. The family who runs this business does not nor will not care about your safety or your employment. You are not in good hands, you are not going to be safe with certain drivers. You will not feel like you're going home or to the airport. They will take your money or your time. Even if you show them proof of your delay, they will still not refund you, they will ask if you want another shuttle time and if you say no they will not give you money back, they will give you gift certificate and end your ticket that day.

100% the BEST party bus! We used Loaded Transportation for our wedding day, they rearranged the…read moreschedule and worked with us to make our wedding day perfect! Amazing lights, sound system, and they even have a place for all the coolers! Would definitely recommend for any type of event!

From the owner: You bring the party, we'll bring the bus! Weddings, concerts, shuttles, bachelorette parties,…read morebirthday parties, or a girls night out. We provide safe, sober transportation for your event.

Hey you guys!! I just have to tell you Top Notch Luxury took good care of us. We had a successful…read moretrip to the casino. Everyone had a fabulous time, and we had a blast with Delisa who was our driver. I would like to thank you and your team for your exceptional service, and we look forward to doing another trip with you in July. We will need your shuttle service to and from Indy Airport to downtown. See you soon! Thanks so much! Mary Kay Girls

From the owner: Contact us for your next special event. Affordable pricing for any occasion. Perfect for corporate…read moreevents, night on the town with your friends, weddings, winery tours, and airport shuttles

I booked Third Coast for my friends 30th birthday party this past weekend, and none of us can stop…read moretalking about what a blast it was! I didn't know it was possible to have that much fun in 3 hours. Our driver Dave was awesome, and Mark was always patient in dealing with all my questions when booking. I can't wait to find another excuse to do another trolley!

I rarely write reviews but I feel compelled to write one for Third Coast Trolley because they are…read morean ethical and customer centric business that does right by its customers. Mark was easy to work with, answered all our questions promptly, was forthright and transparent, and worked with us on pricing. When an unforeseen and uncontrollable issue came up with one of the vehicles, Mark spent hours fixing the situation and even split the difference in cost, which he didn't have to do. In the end, they may have lost some money on our reservation, but they gained a loyal customer who will use them again in the future. We strongly recommend everyone check out and support this business for all their trolley and transportation need.

Top notch Charter Services with skilled operators clean comfortable buses and prompt servicesread more

We use them for our family reunion last year they were out of sight , very affordable, worked with…read moreus , friendly we will be using their company again in 2024 . Keith was a great driver I will recommend them to anyone you won't be disappointed. The Cobb Family definitely enjoyed the bus ride