1. Cityjet

    1. Cityjet

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    Swords, D

    Cityjet

    5.0 (3 reviews)

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    Aer Lingus - Even though it doesn't stand out like the previous one, I'm starting to take to Aer Lingus's new livery, seen here on an A321-XLR on finals.

    Aer Lingus

    2.3(362 reviews)
    1.1 kmSantry

    Our experience with Aer Lingus from Dublin to Chicago was great…read more Check-in/baggage check was a breeze with minimal wait, friendly service and helpful guidance for our trip and baggage claim upon landing at our final destination, which was Nashville via connection at ORD. They have self service kiosks that allow you to check-in, however we were unable to utilize as we did not have boarding passes yet due to the variety of booking through Amex. We did luggage drop and boarding pass printing at the counter. There was no hassle and it was efficient. Once checked in and bags dropped, we hit the gate and the agents there were helpful in keeping everyone updated. The plane arrived and we boarded on time and with ease. I appreciate the boarding process of back to front, I wish more US airlines would adopt this! It makes the stress of using the overhead bins so much more tolerable. The plane was a wide body in 2-4-2 layout, which is the best variety of aircraft for a lovely 7.5 hour flight. The plane was clean and in good condition, with the exception of one of the toilets being out of order in the back. This created a bit of a line at times. The meal service on the plane was better than expected with a full meal including a main pasta or chicken dish, side salad, bread, dessert and water. This was followed by a baked chicken roll/hot pocket and then ice cream later in the flight. All of this was in between coffee and drink services. The flight attendants were friendly, helpful and efficient. No baggage issues from start to finish. Even after a 7.5 hour flight and a 7 hour layover, our bags made it to our final destination without issue. Overall, experience on Aer Lingus was great. When heading back to Dublin/Ireland in the future, we are excited to utilize Aer Lingus.

    Aer Lingus left our luggage at Denver airport, now 30 hours later it is still at Denver airport…read more Filed missing luggage report along with 10 other families that were also missing luggage., with email and phone number and yet nothing not one word. No updates, no communication,, what terrible customer service!! Never fly this airline as it has no customer support.

    Photos
    Aer Lingus - Economy seating (the flight was almost empty)

    Economy seating (the flight was almost empty)

    Aer Lingus - Pillows and seats

    Pillows and seats

    Aer Lingus - Selfie

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    Selfie

    Ryanair

    Ryanair

    1.9(381 reviews)
    1.0 kmSantry

    The Ryanair Airways main customer service number is **1 (888) 551-0145™ or +1 (888) 9o9-90.36**…read more This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. #. Dependable Service & Smooth Journey Completion The flight was managed with consistency and professionalism, allowing the journey to progress without interruption. Inflight services were delivered promptly, maintaining a comfortable and enjoyable experience throughout the trip. Following arrival, priority baggage handling enabled passengers to retrieve their luggage quickly and continue their travels with ease. Overall, business class successfully combined convenience, reliability, and premium comfort, providing a seamless travel experience from booking through arrival. #. Streamlined Reservations & Simple Travel Arrangements The trip was easy to organize thanks to a reservation process that prioritized convenience and transparency. Flight schedules, fare options, and business class privileges were displayed in a clear and logical format, making it easy to compare available choices. Selecting preferred seating and completing the booking required only a few straightforward steps. Confirmation was received immediately, along with a detailed itinerary that kept every travel detail organized in one place. #. Premium Airport Assistance & Efficient Terminal Experience The advantages of business class became evident throughout the airport journey. Dedicated check-in facilities reduced waiting times considerably, while priority security provided a faster and more comfortable route through airport procedures. Before departure, access to an exclusive lounge offered a quiet setting to relax, enjoy refreshments, or prepare for the flight. Boarding was managed through a priority lane, allowing passengers to settle into the cabin in a calm and orderly manner. #. Sophisticated Cabin Atmosphere & Outstanding Service The onboard experience was designed to provide both comfort and privacy. Spacious seating, generous reclining features, and ample personal space created an environment well suited for resting or remaining productive. The cabin maintained a peaceful atmosphere and exceptional cleanliness throughout the journey, enhancing overall comfort. Cabin crew members delivered thoughtful, professional, and attentive service, responding promptly while ensuring every interaction remained warm and welcoming. #. Reliable Performance & Efficient Journey Completion From departure until arrival, the flight reflected a consistently high standard of organization and reliability. Inflight services were delivered smoothly and at an appropriate pace, allowing passengers to enjoy a relaxing and uninterrupted experience. After landing, priority baggage handling expedited luggage collection, making the final stage of the journey quick and convenient. Altogether, business class offered a refined combination of efficiency, comfort, and premium hospitality, delivering a rewarding travel experience from start to finish.

    *Ryanair* U.S. hotline operates 24/7. Call +1 855 470(0503)™ or +1-855~505~4855™, the airline's…read moremain 'customer service' telephone number, for new reservations, ticket changes, cancelations, rebooking, refund requests, group booking and all travel requirements. I traveled with this airline recently, and the overall experience was smooth and well coordinated. From booking the ticket to collecting my baggage at the destination, the process felt organized and passenger-friendly. The ticket was booked online a few days before departure. The website was easy to navigate, and all important details such as flight schedule, fare summary, baggage allowance, and seat selection were clearly mentioned. The payment process was quick, and I received confirmation immediately, which gave me confidence that everything was properly arranged. On the day of travel, I completed web check-in to avoid waiting in long lines. At the airport, the ground staff were polite and professional while assisting passengers. They managed the counters efficiently and handled queries calmly. Boarding was announced clearly and carried out in an orderly manner. The flight departed close to its scheduled time, which made the experience more convenient. Inside the aircraft, the cabin was clean and well maintained. The seating was comfortable for an economy-class flight, and the leg space was reasonable. The cabin environment felt calm throughout the journey. The crew members were friendly, attentive, and professional. They responded quickly whenever assistance was required and ensured passengers were comfortable. In-flight service was satisfactory. Meals and beverages were served on time, and the quality was decent. Safety instructions were explained clearly before takeoff, and the crew ensured all guidelines were followed properly. Their communication was polite and reassuring, which added to the overall positive experience. The landing was smooth, and the arrival procedures were handled efficiently. Disembarkation was managed properly, and baggage delivery was timely. My luggage arrived safely without any damage or delay. Overall, the journey was comfortable and hassle-free. While there is always room for minor improvements, such as additional entertainment options or expanded meal choices, the overall service quality was reliable. Based on this experience, I would consider choosing this airline again for future travel.!! The 24-hours, toll-free Ryanair customer service and reservations number is +1 855 470(0503)™ or +1~855~505~4855™. This line is available 24 hours a day, 7 days a week for flight bookings, changes, rebooking, group travel, cancellations, refunds and general customer support. *Effortless Booking & Clear Travel Setup* I chose Ryanair primarily because of its strong reputation for customer service, convenient West Coast route network, and competitive fares. Compared with several competing carriers, Ryanair offered the most practical itinerary and convenient departure times for my trip. The booking process was smooth and easy to navigate. Fare options, baggage allowances, seat selections, and upgrade opportunities were clearly displayed, making it simple to customize my trip according to my travel preferences. *Priority Airport Experience & Efficient Flow* My airport experience started positively. Check-in counters were well organized, and airline staff members were courteous and efficient. Security screening moved smoothly, and boarding commenced close to the scheduled departure time. Although the gate area became crowded shortly before departure, the overall boarding process remained relatively organized and stress-free. Ryanair customer support can help with flight reservations, ticket changes, cancellations, baggage inquiries, seat upgrades, check-in assistance, and other travel-related services. *Comfortable Cabin & Calm Environment* Once onboard, the aircraft appeared clean and well-maintained. Most flight attendants were friendly, attentive, and professional throughout the journey. Their positive attitude contributed significantly to the overall experience. However, seat comfort did not entirely meet my expectations. I paid approximately $140 extra for seats that appeared to offer a more comfortable arrangement during booking, only to discover that the actual seating configuration onboard differed slightly from what had been displayed online. My assigned seat, K6, offered limited cushioning, forcing me to use additional pillows and blankets for lower back support during the flight. While manageable on shorter routes, improved seat padding would certainly enhance comfort on longer journeys. *Reliable Journey & Smooth Arrival* The flight departed with only a minor delay and arrived close to schedule. Inflight snack and beverage services were delivered efficiently, and baggage delivery after arrival moved relatively quickly.

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    Ryanair
    Ryanair
    Ryanair

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    Norwegian Air Shuttle

    Norwegian Air Shuttle

    1.5(2 reviews)
    1.2 kmSantry

    As someone that travels consistently, within the United States as well as internationally, I am…read moreappalled at my experience with this airline. From the flat out rude customer service to the ridiculousness of charging for a seat (after you have purchased your ticket). I purchased two one way tickets with this airline, due to their convenient flight times, for my partners and my vacation this year. The first flight was from JFK to Gatwick on October 23rd, but thought I would check the baggage policy before packing the day before. My partner and I decided to pack and pay for one checked bag on this flight because it said we had four checked bags included in our ticket back home from Dublin to Newburgh. No problem, I totally understand paying for checked luggage. It was weird to me though that we still hadn't been assigned seats the night before. Usually you pick your seats when you purchase a ticket, which is what happened with the return flight, but not the initial one to Gatwick. Come to find out, this airline bases things on class. Supposedly, I purchased a "low fare" ticket, which I guess gives them permission to treat you differently. With this, you have to pay $25 to pick your seat. So for myself and my partner, I paid $50 on top of the price I already paid for the ticket (who knows where that nearly $300 goes to). The awful experience doesn't stop there though. If you purchase a low fare ticket, don't expect to be acknowledged AT ALL, and I literally mean AT ALL, on your flight. While food is being served, if you have a low fare ticket, you get absolutely nothing. Not even water .... for a SEVEN HOUR INTERNATIONAL FLIGHT!!! There were no menus distributed to even offer you the opportunity to order anything. This is abysmal customer service. Knowing how this airline works, for our return flight from Dublin to Newburgh, both my partner and I had higher priced tickets that included meals, seat assignments and two checked bags each. I thought we would be fine and could chalk the first flight up to a "bad experience". However, when looking at the tickets before leaving the hotel, I noticed that our meals were incorrect. We choose no preference thinking that we would be allowed to choose on the flight. Not an unreasonable assumption, but was with this airline. They simply assigned us two meals at random. Ok, I will just change it when I arrive at the airport (three and a half hours early), but NOPE! Once again, the horrendous customer service reared its ugly head. The man at check-in informed us that nothing could be changed at this point. He then proceeded to tell us our one checked bag (remember the part about having FOUR checked bags, 20kg each, included in our ticket) was 2kg over. Until I told him that we were allotted four checked bags, which he didn't even check to confirm, he was going to charge us extra. I'm sorry, but the screen in front of you tells you everything you need to know about our tickets. As I am currently in the airport to catch this last flight home, we shall see how this one fares, although I have extremely low expectations. I would give it negative five stars if I could!!! Needless to say, I will NEVER fly with this company again and will actively a little more to fly another airline. Also, anyone considering using this airline, please know there is no in flight entertainment, unless you download the app they use. You will also need to be wearing an outfit meant for summer as it uncomfortably hot in the cabin.

    Disappointing issues with baggage check in on line. Terrible customer service on the phone. Great…read morepilot and crew.

    Ryanair Head Office

    Ryanair Head Office

    1.3(9 reviews)
    1.4 kmSantry

    I have flown with Ryanair to France and Spain several times and happily have never had a problem…read more The flights from Stansted were cheap, mostly on time both ways and the staff were helpful. Perhaps I have been lucky, I will continue to use Ryanair and hope I don't have any problems in the future. If you don't like an airline choose another.

    I wish I could give a zero rating, not for the flight or crew, but for their complete and total…read morelack of customer service, for their deficient AI bot and their fake automated customer service line, that continually disconnects you. I bought 6 tickets, but when it came to checking in online it wouldn't let me check in my grandson, because it kept saying that a minor couldn't fly by himself. . .there were four adults on the same ticket, but their inadequate system didn't recognize that. I tried different devices, I tried the app and web, I tried calling, I tried sending a message - all to no avail. But I thought no prob, we'll clear it up at the airport. Nope. They charged me an additional $414 (which nearly doubled the costs of the original tickets). At the airport, I showed proof of the calls, and showed that I tried to contact them via the internet. Nope. When I got home I continued to try to get ahold of them. Nope. Thank goodness for AMEX. I'm going to submit a complaint with the FAA as well. I have called every number I can find, you cannot get a live person. Obviously this is by design. Not only do I deserve a refund, I deserve an explanation. I bought and paid for the seat (six seats) what is the difference when, where and how I check in? What would happen if we didn't show at all. . .do you have one of those "policies" that your BOT keeps sending me about "no shows"? This check-in process makes no sense, it is just a not-so-clever way of gouging customers. It is not only what you do, but how you do it. . .and your customer service is just appalling. I will walk to my destination before I will ever fly you again.

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    Ryanair Head Office
    Ryanair Head Office
    Ryanair Head Office

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    Aircoach - The return trip on air coach 703 from Dun Laoghaire to Dublin airport was equally comfortable and rewarding.

    Aircoach

    2.9(104 reviews)
    0.9 kmSantry

    Superb and affordable way to go from Dublin airport to the city or suburbs…read more We took the 703 air coach to Dun Laoghaire, where we had booked a B&B. We got to the airport bus terminal 7 mins before it was scheduled to leave, but the ticketing and boarding was so seamless we were seated with 2 minutes to spare! Round trip cost was 17€ per adult and 9€ per kid, whereas a taxi would have cost us over 100€ each way. The seats were comfortable and while the bathroom was not operational, we were fortunately not in dire need of relieving ourselves! The driver was gracious and let us know where to disembark. The hour- long journey to Dun Laoghaire flew by, and the return trip a few days later was equally rewarding and comfortable. Air coach is the way to go!

    I am writing to file a formal complaint regarding a serious incident that occurred today with one…read moreof your drivers. My group had three valid paid tickets for a specific scheduled service, as stated on the ticket terms (valid only for the booked time). We boarded the bus, sat down, and were fully settled when the driver abruptly instructed all three of us to get off the vehicle. At no point did he ask whether we were able to take the next bus. He simply told us to leave. He explained that a pregnant woman--who did not have a ticket--should have priority. While we fully respect and understand support for pregnant passengers, removing paying passengers with valid reservations to make space for someone without a ticket is unacceptable and directly contradicts Aircoach policy. After we were removed, the driver then stated that we could "try the next bus", despite our tickets clearly indicating that they are valid only for the booked time, and even noted that the next service might be full as well. This left us effectively stranded. As a result, we had no option but to take a taxi to the airport. We paid in cash, so we do not have a receipt, but this was an expense we should never have had to incur. This incident caused financial loss, unnecessary stress, and represented a serious failure in customer service and adherence to Aircoach procedure. Passengers with valid tickets should never be removed to accommodate someone without a ticket. I am requesting: 1. A full refund for all three Aircoach tickets 2. Confirmation that this incident will be formally investigated, as the driver's behaviour was improper, unprofessional, and against Aircoach policy 3. Guidance on how to proceed in cases where passengers are removed despite holding valid reservations I look forward to your prompt response and resolution. Kind regards,

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    Aircoach - We boarded air coach 703 from Dublin to Dun Laoghaire with just a few minutes to spare!

    We boarded air coach 703 from Dublin to Dun Laoghaire with just a few minutes to spare!

    Aircoach
    Aircoach - Image courtesy www.aircoach.ie

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    Image courtesy www.aircoach.ie

    Cityjet - airlines - Updated July 2026

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