Our experience with Aer Lingus from Dublin to Chicago was great…read more Check-in/baggage check was a breeze with minimal wait, friendly service and helpful guidance for our trip and baggage claim upon landing at our final destination, which was Nashville via connection at ORD. They have self service kiosks that allow you to check-in, however we were unable to utilize as we did not have boarding passes yet due to the variety of booking through Amex. We did luggage drop and boarding pass printing at the counter. There was no hassle and it was efficient. Once checked in and bags dropped, we hit the gate and the agents there were helpful in keeping everyone updated. The plane arrived and we boarded on time and with ease. I appreciate the boarding process of back to front, I wish more US airlines would adopt this! It makes the stress of using the overhead bins so much more tolerable. The plane was a wide body in 2-4-2 layout, which is the best variety of aircraft for a lovely 7.5 hour flight. The plane was clean and in good condition, with the exception of one of the toilets being out of order in the back. This created a bit of a line at times. The meal service on the plane was better than expected with a full meal including a main pasta or chicken dish, side salad, bread, dessert and water. This was followed by a baked chicken roll/hot pocket and then ice cream later in the flight. All of this was in between coffee and drink services. The flight attendants were friendly, helpful and efficient. No baggage issues from start to finish. Even after a 7.5 hour flight and a 7 hour layover, our bags made it to our final destination without issue. Overall, experience on Aer Lingus was great. When heading back to Dublin/Ireland in the future, we are excited to utilize Aer Lingus.

Aer Lingus left our luggage at Denver airport, now 30 hours later it is still at Denver airport…read more Filed missing luggage report along with 10 other families that were also missing luggage., with email and phone number and yet nothing not one word. No updates, no communication,, what terrible customer service!! Never fly this airline as it has no customer support.

The Ryanair main customer service number is +1(855) 526-0099TM or +1(855) 526 0099TM.A. This number…read moreis available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. Professional Booking Services & Well-Planned Travel Experience The travel experience began with a reservation process that was simple, efficient, and carefully arranged to provide maximum convenience. Business class benefits, including flexible travel options, priority airport services, and premium cabin seating, were presented in a clear and organized format, allowing travelers to make informed decisions with ease. Flight schedules, seat preferences, and passenger details could be managed effortlessly, while instant confirmation delivered a comprehensive itinerary with every essential travel detail readily available. Exclusive Airport Amenities & Efficient Departure Process Business class enhanced the airport journey by offering premium services designed to save time and improve comfort. Dedicated check-in facilities ensured a smooth start, while priority security screening allowed passengers to proceed through the terminal with minimal waiting. Before departure, access to an exclusive lounge provided a relaxing environment to enjoy refreshments, catch up on work, or simply unwind. Priority boarding completed the experience by allowing travelers to board the aircraft comfortably and settle in before the main boarding process. Comfortable Inflight Environment & Elevated Hospitality The premium experience continued throughout the flight with a cabin designed to deliver comfort at every stage of the journey. Ergonomically designed seating, generous personal space, and a peaceful atmosphere created an ideal setting for both relaxation and productivity. The aircraft remained exceptionally clean and well-presented, enhancing the overall onboard experience. Throughout the flight, the cabin crew demonstrated professionalism and genuine hospitality, providing attentive service and personalized assistance to ensure every passenger enjoyed a consistently comfortable journey. Seamless Flight Reservations & Simplified Travel Planning The journey started with a booking experience that was efficient, well-organized, and designed to make travel planning effortless. Business class features, including premium seating, flexible fare options, and priority airport privileges, were presented in a clear and structured format, allowing travelers to choose the most suitable itinerary with confidence. Flight schedules, seating preferences, and passenger details could be arranged quickly, while an instant confirmation generated a complete itinerary with every important travel detail conveniently organized. Refined Airport Experience & Priority Departure Benefits Business class transformed the airport journey into a comfortable and time-saving experience. Dedicated check-in counters ensured formalities were completed without unnecessary delays, while priority security screening allowed passengers to move through the terminal efficiently. Access to an exclusive lounge provided a quiet retreat to relax, enjoy refreshments, or prepare for departure in a welcoming atmosphere. Priority boarding further enhanced the experience by allowing travelers to board early and settle into the cabin before the flight. Peaceful Cabin Setting & First-Class Passenger Care From the moment the flight departed, the premium cabin delivered an atmosphere centered on comfort and convenience. Spacious seating, generous legroom, and a quiet environment created the ideal space for working, reading, or enjoying uninterrupted relaxation. Every area of the aircraft remained spotless and carefully maintained, reflecting exceptional attention to quality. The experienced cabin crew provided courteous and personalized service throughout the journey, ensuring passengers received prompt assistance and thoughtful care whenever required. The final stage of the journey reflected the same commitment to quality experienced from the moment the reservation was made. Arrival procedures were completed efficiently, allowing passengers to continue their travels without unnecessary delays. Priority baggage handling further enhanced convenience by ensuring luggage was delivered promptly after landing. From departure planning to reaching the final destination, business class combined thoughtful service, premium comfort, and dependable efficiency to deliver a travel experience that remained seamless, rewarding, and memorable from beginning to end.

The Ryanair Airways main customer service number is **1 (888) 551-0145™ or +1 (888) 9o9-90.36**…read more This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. #. Dependable Service & Smooth Journey Completion The flight was managed with consistency and professionalism, allowing the journey to progress without interruption. Inflight services were delivered promptly, maintaining a comfortable and enjoyable experience throughout the trip. Following arrival, priority baggage handling enabled passengers to retrieve their luggage quickly and continue their travels with ease. Overall, business class successfully combined convenience, reliability, and premium comfort, providing a seamless travel experience from booking through arrival. #. Streamlined Reservations & Simple Travel Arrangements The trip was easy to organize thanks to a reservation process that prioritized convenience and transparency. Flight schedules, fare options, and business class privileges were displayed in a clear and logical format, making it easy to compare available choices. Selecting preferred seating and completing the booking required only a few straightforward steps. Confirmation was received immediately, along with a detailed itinerary that kept every travel detail organized in one place. #. Premium Airport Assistance & Efficient Terminal Experience The advantages of business class became evident throughout the airport journey. Dedicated check-in facilities reduced waiting times considerably, while priority security provided a faster and more comfortable route through airport procedures. Before departure, access to an exclusive lounge offered a quiet setting to relax, enjoy refreshments, or prepare for the flight. Boarding was managed through a priority lane, allowing passengers to settle into the cabin in a calm and orderly manner. #. Sophisticated Cabin Atmosphere & Outstanding Service The onboard experience was designed to provide both comfort and privacy. Spacious seating, generous reclining features, and ample personal space created an environment well suited for resting or remaining productive. The cabin maintained a peaceful atmosphere and exceptional cleanliness throughout the journey, enhancing overall comfort. Cabin crew members delivered thoughtful, professional, and attentive service, responding promptly while ensuring every interaction remained warm and welcoming. #. Reliable Performance & Efficient Journey Completion From departure until arrival, the flight reflected a consistently high standard of organization and reliability. Inflight services were delivered smoothly and at an appropriate pace, allowing passengers to enjoy a relaxing and uninterrupted experience. After landing, priority baggage handling expedited luggage collection, making the final stage of the journey quick and convenient. Altogether, business class offered a refined combination of efficiency, comfort, and premium hospitality, delivering a rewarding travel experience from start to finish.

A complimentary drink and snack on a short haul flight you say? What is this madness??…read more Instead of flying to one of the other London airports at a cheaper fare, we decided to splash out on a flight to London City airport with CityJet. It wasn't as expensive as it could have been either, as we got flights with a seat sale they had going. 130 EUR return, which still is pricier than your average budget airlines. But we did save the cost AND time it would have taken to get to our hotel from any of the other London airports. City airport was only 1.2 miles from our hotel, we could have walked it. It was totally worth the cost. The crew were pleasant and polite. And the free G&T tasted great. A thoroughly refreshing flight from Dublin to London and back again with CityJet.

I recently flew Cityjet's daily service from Dublin to London (out in the morning and back at…read more5:30). It is certainly a very convenient and popular route for business meetings in London. Although it felt a bit tight in the cabin, the service was amazing. How many airlines give out complementary food and drinks anymore? Even for a short flight like this I was offered coffee or tea and a muffin or fruit bowl for breakfast. On the flight back I had a glass of wine and crackers. Each time they also gave a piece of chocolate. This is the way flying was a few years ago. Cityjet also flys into London City which is so convenient to Central London. I highly recommend Cityjet for Dublin to London travel.

Bag missing for 7 days but BA cannot understand and closed the case . One person says the bag is in…read moreParis the next it is in Heathrow they just read from notes and do not understand the notes.

The best service and the best food ever on an airplane . Got my first Johnny Walker drink.read more

As someone that travels consistently, within the United States as well as internationally, I am…read moreappalled at my experience with this airline. From the flat out rude customer service to the ridiculousness of charging for a seat (after you have purchased your ticket). I purchased two one way tickets with this airline, due to their convenient flight times, for my partners and my vacation this year. The first flight was from JFK to Gatwick on October 23rd, but thought I would check the baggage policy before packing the day before. My partner and I decided to pack and pay for one checked bag on this flight because it said we had four checked bags included in our ticket back home from Dublin to Newburgh. No problem, I totally understand paying for checked luggage. It was weird to me though that we still hadn't been assigned seats the night before. Usually you pick your seats when you purchase a ticket, which is what happened with the return flight, but not the initial one to Gatwick. Come to find out, this airline bases things on class. Supposedly, I purchased a "low fare" ticket, which I guess gives them permission to treat you differently. With this, you have to pay $25 to pick your seat. So for myself and my partner, I paid $50 on top of the price I already paid for the ticket (who knows where that nearly $300 goes to). The awful experience doesn't stop there though. If you purchase a low fare ticket, don't expect to be acknowledged AT ALL, and I literally mean AT ALL, on your flight. While food is being served, if you have a low fare ticket, you get absolutely nothing. Not even water .... for a SEVEN HOUR INTERNATIONAL FLIGHT!!! There were no menus distributed to even offer you the opportunity to order anything. This is abysmal customer service. Knowing how this airline works, for our return flight from Dublin to Newburgh, both my partner and I had higher priced tickets that included meals, seat assignments and two checked bags each. I thought we would be fine and could chalk the first flight up to a "bad experience". However, when looking at the tickets before leaving the hotel, I noticed that our meals were incorrect. We choose no preference thinking that we would be allowed to choose on the flight. Not an unreasonable assumption, but was with this airline. They simply assigned us two meals at random. Ok, I will just change it when I arrive at the airport (three and a half hours early), but NOPE! Once again, the horrendous customer service reared its ugly head. The man at check-in informed us that nothing could be changed at this point. He then proceeded to tell us our one checked bag (remember the part about having FOUR checked bags, 20kg each, included in our ticket) was 2kg over. Until I told him that we were allotted four checked bags, which he didn't even check to confirm, he was going to charge us extra. I'm sorry, but the screen in front of you tells you everything you need to know about our tickets. As I am currently in the airport to catch this last flight home, we shall see how this one fares, although I have extremely low expectations. I would give it negative five stars if I could!!! Needless to say, I will NEVER fly with this company again and will actively a little more to fly another airline. Also, anyone considering using this airline, please know there is no in flight entertainment, unless you download the app they use. You will also need to be wearing an outfit meant for summer as it uncomfortably hot in the cabin.

Disappointing issues with baggage check in on line. Terrible customer service on the phone. Great…read morepilot and crew.

I have flown with Ryanair to France and Spain several times and happily have never had a problem…read more The flights from Stansted were cheap, mostly on time both ways and the staff were helpful. Perhaps I have been lucky, I will continue to use Ryanair and hope I don't have any problems in the future. If you don't like an airline choose another.

I wish I could give a zero rating, not for the flight or crew, but for their complete and total…read morelack of customer service, for their deficient AI bot and their fake automated customer service line, that continually disconnects you. I bought 6 tickets, but when it came to checking in online it wouldn't let me check in my grandson, because it kept saying that a minor couldn't fly by himself. . .there were four adults on the same ticket, but their inadequate system didn't recognize that. I tried different devices, I tried the app and web, I tried calling, I tried sending a message - all to no avail. But I thought no prob, we'll clear it up at the airport. Nope. They charged me an additional $414 (which nearly doubled the costs of the original tickets). At the airport, I showed proof of the calls, and showed that I tried to contact them via the internet. Nope. When I got home I continued to try to get ahold of them. Nope. Thank goodness for AMEX. I'm going to submit a complaint with the FAA as well. I have called every number I can find, you cannot get a live person. Obviously this is by design. Not only do I deserve a refund, I deserve an explanation. I bought and paid for the seat (six seats) what is the difference when, where and how I check in? What would happen if we didn't show at all. . .do you have one of those "policies" that your BOT keeps sending me about "no shows"? This check-in process makes no sense, it is just a not-so-clever way of gouging customers. It is not only what you do, but how you do it. . .and your customer service is just appalling. I will walk to my destination before I will ever fly you again.

Superb and affordable way to go from Dublin airport to the city or suburbs…read more We took the 703 air coach to Dun Laoghaire, where we had booked a B&B. We got to the airport bus terminal 7 mins before it was scheduled to leave, but the ticketing and boarding was so seamless we were seated with 2 minutes to spare! Round trip cost was 17€ per adult and 9€ per kid, whereas a taxi would have cost us over 100€ each way. The seats were comfortable and while the bathroom was not operational, we were fortunately not in dire need of relieving ourselves! The driver was gracious and let us know where to disembark. The hour- long journey to Dun Laoghaire flew by, and the return trip a few days later was equally rewarding and comfortable. Air coach is the way to go!

I am writing to file a formal complaint regarding a serious incident that occurred today with one…read moreof your drivers. My group had three valid paid tickets for a specific scheduled service, as stated on the ticket terms (valid only for the booked time). We boarded the bus, sat down, and were fully settled when the driver abruptly instructed all three of us to get off the vehicle. At no point did he ask whether we were able to take the next bus. He simply told us to leave. He explained that a pregnant woman--who did not have a ticket--should have priority. While we fully respect and understand support for pregnant passengers, removing paying passengers with valid reservations to make space for someone without a ticket is unacceptable and directly contradicts Aircoach policy. After we were removed, the driver then stated that we could "try the next bus", despite our tickets clearly indicating that they are valid only for the booked time, and even noted that the next service might be full as well. This left us effectively stranded. As a result, we had no option but to take a taxi to the airport. We paid in cash, so we do not have a receipt, but this was an expense we should never have had to incur. This incident caused financial loss, unnecessary stress, and represented a serious failure in customer service and adherence to Aircoach procedure. Passengers with valid tickets should never be removed to accommodate someone without a ticket. I am requesting: 1. A full refund for all three Aircoach tickets 2. Confirmation that this incident will be formally investigated, as the driver's behaviour was improper, unprofessional, and against Aircoach policy 3. Guidance on how to proceed in cases where passengers are removed despite holding valid reservations I look forward to your prompt response and resolution. Kind regards,