I had them come look at my room after a waterbed leak as room smelled musty. I was concerned there…read morecould be mold but they didn't think so. They gave me an estimate to clean the carpet and take care of the smell. I waited until having a separate mold inspection and had the come. Arturo was nice to remove wood from the bed I no longer needed and put it in my garage. After he finished, it looked great including removing dark black spots I couldn't get out. The smell was gone and the overall improvement was great. He was able to grove me a reduced rate so seemed very reasonable to me. The carpet is about 30 years old and looks so much better.

Arturo Hoyos arrived on time was professional and did an absolutely amazing job on my carpets will…read moredefinitely be using Voda Cleaning and Restoration again

4 rooms carpet cleaned. Pre-treated each room…read more Each room now looks like new carpet was installed that day. The machine had steam; which was nice. Cleaned up the tile with a mop where some of the steam went over the edge. He also gave us booties to wear to help keep the carpet clean while it's drying. Ronnie had a super nice and friendly personality. Very knowledgeable and answered all of our questions. Definitely recommend. 5 stars

They were great! Everything done the way they said and the…read moretech was super helpful, fast and efficient. Will be using them again soon.

We were very happy with the service provided by Titan when asbestos was found during a flooring…read moreproject. They were very professional and easy to reach when we had questions. Pricing was competitive and within our budget. The project started on time, proceeded as planned and technicians kept us informed about their progress. When finished they removed all trash and left the room clean. Before leaving they made sure we were prepared for a follow up inspection.

My mother's house had severe water damage,my insurance recommended Titan Restoration of…read moreArizona,they are an incredible team who do honest great work! My mother's home looks fabulous,they walk you through everything and explain step by step,no bull here!! From the bottom of my heart I would like to thank,Jose,Bob,Caesar and United Matinence,they are the ones who got the job done!!

Horrible experience. They committed to handling all the interactions with insurance. They kept…read morecoming back with statements that didn't make sense (insurance just pays for mitigation not repairs) so I had to get involved. Then the job they did was horrible. They just needed to remove one row of tile, but they did such a poor job that they chipped multiple tiles. They left a huge gouge in the celling drywall. They also dumped tile garbage down the drain of the shower. The tile guy we hired to fix the shower spent half a day pulling chunks of tile out of the shower drain. Then they way overcharged us. I can't say more how poor of an experience we had. Then we got an email saying that employees had been taking payments from customers and pocketing it, so warned us about who to pay. Worst experience. I would avoid like the plague.

we hired these guys for water mitigation. they installed heavy duty fans in multiple locations and…read morekept taking readings. they had us sign that they would handle everything through insurance. we realized something was wrong when they kept delaying an estimate 10 days into work. we had to find an insurance referred vendor to substitute for them by which time they had done barely 40% of the entire job. insurance kept asking them for detailed proof of work and they stalled all comms with insurance after they realized they couldn;t justify what they were billing. they sent me a fake intent to lien my property- as the first mail communication to me. all said they'd billed me $9200 for a job we could have got done end to end for half as much if we'd vetted them to start with. based on review on Yelp and on BBB reviews, these guys are more scamsters and less vendors. they modus operandi is find folks who seem to be having an e,ergency, sweet talk them into beleiving they will deal with your insurance and then make it look like you owe them some weird premium for poor workmanship. They've been at this across AZ and WA (at least 40 known, reported instances) last I checked. STAY AWAY FROM BINGHAM!

My water heater burst and water went through many parts of my home damaging cabinets, walls and on…read moreand on. I called Quality Restoration and they were there so quickly and started immediately to dry up the property, remove all of the kitchen appliances and check the walls. Lem was great in helping me deal with the insurance company that, of course, wanted to downgrade how much they reimbursed me. Quality Restoration then did all the repairs and got things back in shape. They did a great job! Hats off to Lem and his wife Kristi for all their help!

Unfortunately, my vacation home in Red Rock Arizona was broken into and severely damaged. Virtually…read moreevery aspect, from carpeting to the kitchen to the bedroom had been torn apart. Additionally, since the back and side doors were left wide open a variety of animals had wandered in and started living and deficating throughout the entire house. My wife and I were stunned by the degree of damage to each and every single room and open space. We began the process of investigating companies that did home restoration and after several interviews hired Quality Restoration. This proved to be the single best decision we made. The owners, Lem and Kristy, are simply outstanding both at what they do for a living as well as trustworthy and honest people. They carefully studied the situation, telling me precisely what had to be done, in what order, and at what cost. Once everything was carefully laid out, they requested very reasonable deposits and began to implement everything from Biohazard cleaning to rebuilding walls that had been knocked down to constructing a new bedroom out of a previously open area. In each case, they provided me with detailed plans laying out what they were going to do during each phase of the overall process as well as numerous before and after photos so I could see what they had done and approve the quality of their work before paying the money owed for that step in the process. Net, it took the better part of four months for them to complete a process that required them to literally rebuild every room in the entire house including the kitchen, all three bedrooms, the dining room and the great room. The house now looks absolutely gorgeous and we are about to put it on the market at, thanks to the fine folks from Quality Restoration, a price that almost 20 percent higher than we paid for it only 2 1/2 years ago. Thank you Lem and Kristy

To start off one of their representatives came out on a Sunday when we realized we had water damage…read morein our kitchen from a leaking pipe. Richard and Morgan came out shortly after to start the tear out of our water damage. It was so painful to hear them tearing out my beautiful hickory cabinets, but they did what they had to do. They cleaned up after each day and were super respectful when they were there. Their cabinet guy that pulled our cabinet faces off and rebuilt the boxes was an expert craftsman. Mickey, who fixed all of the insulation drywall and painting got it done within two days and it looked fabulous. They installed the cabinets and granite countertop without any damage. There was an issue with the backsplash tile installation but they made sure it was fixed correctly. I can't say enough about these guys and how fantastic and professional they were. I would take them over a National brand any day. And I am writing this review a year and a half after the repair because I always make sure it turns out great in the long-term.

A big thank you to both Michael and Alfred from BWS. Michael was very professional and Alfred was…read morequick and efficient. We are very satisfied with the results!

They are the absolute best. Had a flood in my house, and they were at my house in 1 hour. Have…read morebeen with me every step of the way, and were so very careful of my goods. I cannot say enough about them. I would like to personally thank Eddie, Mannie, John, Stefan, Mike, Paul, Zach, Bethany, Miguel and Anthony. Anything they can do to make it easier on me, going thru this situation. I'd give them an A+++++!

Working with this company has been extremely disappointing and I cannot recommend anyone use them…read more On July 3, a monsoon storm caused damage to my property, which resulted in water leaking through the roof. Arizona Restoration Pros did good work with the mitigation, and they were able to come out on a holiday and get the fans put in to dry the water damage. The workers were professional, however, they did a poor job taping up plastic barriers, which caused damage to my paint in my kitchen. The employee who put up the plastic told me he didn't have the proper materials for the plastic barrier because it was a holiday and he assured me the company would fix the damage they caused to the paint. Approximately two weeks passed before I heard from the restoration manager, who did come out to the property to assess the damage and made a quote based on photos. This resulted in incomplete paperwork being sent to my insurance company. At no point did they provide clear updates or realistic expectations. Communication was consistently poor, and when we did finally hear back, the responses were vague and unhelpful. It is now September 25, nearly three months after the incident. I spoke with Paul, who took over the personnel had been the restoration manager. Paul said he had taken over for "multiple people" which led me to believe the company is disorganized and either fired many employees or had many quit. Paul told me today that they cannot schedule my repairs for six months. How they did not know they were booked out that far is beyond me. What should have been a straightforward project turned into a frustrating experience due to their lack of professionalism and accountability. If meeting deadlines and having reliable communication are important to you, I would strongly recommend looking elsewhere.

Update to my original review. On August 27, the towel bar in my bathroom unexpectedly detached…read more Upon attempting to reattach it, it was discovered that the screws had been screwed into a hollow opening of the wall filled with a paper/cardboard material--rather than being properly secured. This concealed issue would not have been visible had the towel bar not fallen. As of 8/28/2025, the cardboard was removed by the owner, Roy who proceeded to explain "it was a quick fix," and the bar was affixed to satisfaction, however the method used to install it to begin with is unacceptable and raises serious concerns about the integrity of other completed work in my home. While I appreciate this being cared for, I was also asked to remove my review from BBB however, in good conscience, I wanted to document and share my experience in hopes of saving someone else from the same outcome.

I had a water heater failure that resulted in extensive sheet rock damage The process of drying…read moreout, cleaning up and repainting was traumatic I was dealing with insurance requirements and the owner was unpleasant- demanding money before work was completed It was ongoing and very unpleasant Never again

Marc, Cary and Luis showed up at my house and immediately went to work. They did an excellent job…read moreon my ceiling, and they worked quickly and professionally and paid careful attention to detail. They made sure that everything was done right, and they kept the area tidy. I highly recommend them.

Marc, Cary and Luis textured and painted my garage and the end result was perfect. The job was done…read morequickly and the crew left everything spotless once the work was completed. I also appreciate their attention to detail with the entire job. Will definitely be using Pro Finish for any future drywall needs and would highly recommend them to anyone else needing drywall work.

Alberto was very good with Communications and keeping his word. The job was done on time. We drove…read morethere from NV to see the job being done and the total cost didn't change After all my research, the job was well done and they had the best price...I highly recommend Alberto and Team at Zona .

Albert came out to power wash, seal, and coat my flat roof. He came out as he had mentioned and…read moredid a good job. He is honest and a good worker. I'd have him come out to reseal the flat roof again.