Estimate didn't match final bill quoted 1250 pick up car and it's 1600. Beware. Took over a…read moreweek when told two days.

This is my new go to shop. Nice people and good work. I had a defective part and they called me and…read moretold me. They picked up a good part and replaced it. I was on my way the next day.

Had a broken water reservoir pump and as always, they got me in quickly, loaned me a vehicle and…read morefixed right away. Great service! Reliable!

No, the person said it was $450 for an "electrical" diagnosis and did not include a tow. I actually…read moreasked if they had a tow recommendation after. The fact that you don't know your pricing is concerning.

Overall, Christian Brothers Auto is great. I appreciate their customer service and how thorough…read moretheir service advisors are; their customer service is unmatched. The inspections they perform are also unmatched. Providing their findings and recommendations using pictures and organized categories based on priority is very helpful when it comes to making decisions. I rarely go out of my way to make reviews and had to provide feedback on my experience because this company/location takes care of their customers.

I Yelped for quotes on alternator repair; CBA was one of the providers Yelp suggested. I don't…read morerecommend them. Period. Summary: Cost -- 30% - 50% higher higher than other providers. Communication -- slow to respond, several instances of completely ignoring my contacts / questions. They didn't offer critical info / details when it should have been provided. Time Issues -- took my car in midmorning Thursday and didn't get it back until midday the following Monday. A five hour wait just to hear confirmation the problem was the alternator, which could have been provided in less than half hour. Details: COST: $1616 total for alternator replacement. $447 for remanufactured alternator. $94 for 2 gallons of antifreeze. A new alternator can be had for less (half the) money. They didn't offer / discuss any options on this choice of parts. Not typical in my experience. There's a spectrum of quality and cost on any auto part, so usually parts choice usually involves a discussion. Nope, the topic of choices didn't come up. They'll likely say the couldn't offer their "3 year warranty" on a cheaper part. Blah blah blah. Ask me if there's choices on what it costs me, don't assume. And $94 for 2 gallons of coolant?!? It's currently $10 / gal. from Walmart. So, a 400% markup? This gets to me because it's so obvious a gouging. It makes me wonder -- Where else I'm being gouged that's not something I can readily see??? Anyway, let's review CBA website where it's gushing about having my "best interests in mind", shall we? A 400% mark-up is needlessly not in my best interests. Anyway, from other shops I got repair estimates (parts + labor) ranging from mid-$700's to $1100. Brakes Plus quoted me (in person -- after the fact) "out the door" of $868. So, yeah, I got gouged going with CBA. COMMUNICATION: Besides the Yelp project no responses, my texting with them (at their promoting me to text any questions) was unsatisfactory. Unprompt responses, no responses to at least half my my texts. Ignoring a question altogether? Sheesh. TIME ISSUES: They were all over me checking in my car ASAP, which ended up being 10:30. 'They'd do the diagnostic and get back with me.' Well, my timeline experience with repair like this: Tech plugs in the code reader, gets the codes, looks up them. 10 minutes for that. Lookup parts + labor costs. 10 more minutes? Gives me a call. If it's reasonable, I approve it and they start the work. Tech calls me if there's something else to discuss / suggest. We talk it over, but meanwhile the repair doesn't get put off. But with CBS an hour after the check-in (they were in a helpful hurry to do), I texted them. "Are you sending the diagnosis?" 30 minutes later: "Yes'. Well, FIVE hours after check-in, they finally text " your report is ready." 'Yes, it's the alternator, plus here's the diagnostic list (inferred: of everything else we want to sell you).' Service manager calls me, we review the report that LISTED NO COSTS AT ALL (yes , I'm yelling -- this is not "transparency" [a word they toss about a lot], this is manipulation). My wife and I understood him to say the cost would be $1018 or something close to that. I say something like, "Okay, do the repair. Send me a breakdown of all the other stuff. It's so close to closing time you won't get the alternator done tonight, so I have time to look over the list and see what else I might approve, right?" He agrees, "Yes, take your time." Subsequently I looked at the separate report with actual estimates. Shocking. The "$1018" was actually $1564. I made the mistake of hesitating to approve the repair, result of which bumped me behind another car. Final result -- they had my car from 10:30 on Thursday until midday on Monday -- for a 4-6 hour job. There's more I could gripe about, but I'll shut up now. Bottom line, I understand making a profit, but this profit was out of line. I will say that everyone was very pleasant to interact with. But someone can be nice to your face and still be less than competent in helping you. Someone can act friendly even while over charging you. Fun Fact: they sent me Tell Us How We Did link before they had even done the repair. I went to use the link a day or two after I had my car back. But the link had expired. I'd rather have given them a chance to address things in private but I got timed out -- in error, I'd say.

Miguel was very very professional an reasonable prices was fast with gettin my Buick thank you so…read moremuch I will be returning an do recommend

It was 115 and my AC went out. Sammy got me in and out on the same day! A real life saver! Thank…read moreyou for the quality work!

I had an issue with my car that has plagued me probably since I bought the car from Carvana and no…read moreother group has helped me as much as OnSite did. I called in originally thinking I had a dead battery or issues with my starter, but when the issue expanded beyond the obvious and more problems came up OnSite took it upon themselves to ensure my car was 100% before trusting it back to me. If you value great work ethic, honesty, and integrity this is one of the only places in the valley I wouldn't hesitate to recommend. They have a new loyal customer now and I appreciate their efforts as well as their genuine empathy and pride in their work.

Absolutely phenomenal technicians came to help me! I had surgery on my left hand and had a button…read morein one finger. Diego and his assistant helped me with a seatbelt issue that I was not even able to research myself. They diagnosed the problem quickly and took care of everything I needed with my warranty company. I now have a mechanic business for life. I LOVE the face they are mobile and come to me. Excellent customer service all the way around!

I made the mistake of installing a cheap aftermarket low pressure fuel pump, so long story short…read morethe car ran like crap with a check engine light. I also made the mistake of trying to remove the fuel pump while the gas tank was still full, so fuel spilled all over the back seat of my car and my garage floor. It made my house REEK of gas. Although I knew the fuel leak was from overflow due to the fuel pump locking ring being removed while the tank was full, I did want to take my chances and do more damage. I did my research and decided to contact London Autowerks since they were the closest Audi specialty shop. They were very cool and understanding about my car needing to be towed to their shop and have it parked overnight since I am unable to do it during business hours. In a short time, they were able to fix and diagnose my issues by doing a fuel tank integrity test, fuel pressure test and then installing the proper fuel pump and new rail sensor. They even cleaned the spilled fuel from the back of my car to where you can't smell a hint of the spilled fuel. Jennifer was awesome and the communication was stellar. The price was also very fair, considering how pricey these Audi fuel pumps are. 10/10 would definitely recommend their services especially if you drive a VW/Audi!

They have been servicing my Audi A6 the past 4 years. The quaility of their work is impeccable and…read moreI am always happy with the results. The staff is great everyone I have met has been very cordial in all aspects of the custome service that London Auto Werks provides. Reasonable pricing for the quality work done is exceptional! A great value no doubt about it. London Auto Werks gets the job done right!

Mr. Carter came out within 30 minutes of speaking with him on the phone. He was polite and…read morepersonable and got to work installing a new radiator in my 1990 Ford Econoline E350 shuttle bus. I am very grateful for his hard work which will allow me to do more camping over the summer. I not only recommend him, I will be using his services again. Thank you Mr. Carter!!

Cater was prompt and performed service as he said he would. No smoke and mirrors. Found the problem…read moreand fixed it right away. Very convenient. Him and his guy were both very friendly and courteous. I plan on using him again in the near future. A must have in the Rolodex. Thank you guys.

Tried to get a repair done on the weekend and Brent reached out and was not only able to get my car…read morefixed but explained that I didn't need the more expensive repair I thought I needed. During inspection they found a minor issue and had my car repaired by early Monday morning. Absolutely stellar experience.

Very knowledgeable and very helpful person good trust young me at this shop I trust them not trying…read moreto take advantage of of anybody very good people too I recommend them anytime ...