Being new to the state and the I didn't have a repair shop in mind. I took a leap on faith and I…read morefound Wilhelm Automotive and read the many reviews. It was a good decision on my end to use them. Now I am a regular, the staff know me by name and face and we laugh like old friends. People complain about the amount the service fees are, but as my dearly departed mother used to say, when you pay peanuts you get monkeys. Gold Standard as far as I am concerned.

Update to my previous post about the Jeep I replaced the…read morecatalytic converter myself. I put new spark plugs in it just for the fun of it. I did not change the oil nor did I change the battery. I passed my emissions test at a minimum cost plus my labor.

AAA provides a multitude of excellent services. Their DMV assistance is an absolute must if you…read moreneed to transfer the title to your vehicle, the Emergency Towing Service via the AAA App is fabulous, and you could not find a nicer bunch of guys than those in the AAA Auto Repair Center in Goodyear, AZ. They're friendly, accommodating and communicate promptly. Scheduling an appointment is easy and hassle-free. It's a true joy dealing with them. This is undoubtedly a First Class operation. However, while this branch is fine for basic services like oil changes, tire rotations, and the like, I'm hesitant to recommend them for any complicated automotive repairs or diagnostics. I took my Jeep there for a persistent issue, and after four visits and significant expense, the problem remained unsolved. They have a tendency to throw parts at problems rather than accurately diagnose the source of an issue, despite charging high market diagnostic fees. One of my repairs was left unfinished and the vehicle had to be returned for the job to be completed. They comped me a free oil change and OEM gas cap after the mishap, but considering I'd spent nearly $4,000 in only a few months, it seemed appropriate. One more positive note. While it's not uncommon to be required to leave your vehicle for a week or more at some shops, AAA gets you in and out faster than any shop I've used in recent memory. When you're dealing with an Every Day Vehicle, alacrity is worth a great deal.

I was surprised that I was able to book an appointment on Saturday for Saturday. The crew ensured…read moremy alignment was completed correctly double checking it after the road test. Dennis kept me informed while handling walk in customers and the never ending phone calls!

When I went for a simple routine oil change, I so enjoyed coming to Litchfield Automotive Repair…read more As they completed the inspection of my vehicle, they noticed that my serpentine belt was starting to crack and gave me the option of either changing it now or coming back in at a later time. As I waited in their lobby, the oil and the belt were replaced in just over two hours. The money I paid was well worth it, as I felt satisfied and secure in my vehicle after it left the shop. While waiting in the reception area, I overheard the owners speaking with another customer. They offered to assist the other customer when they didn't have to. They were willing to go above and beyond on their own time to help the community. When you come here, you're not just a customer or a number; you become Family, and I like to see that.

I came here because yelp and GOOGLE stated that this where people came for emissions testing for…read moretheir vehicles. Thats is NOT true. Also, you have to actually approach someone at their respective office/s in order to get some help/assistance at the store. No warm welcome or greeting from any of the staff inside the shop, just blank and unwelcoming stares. Thank you to the gentleman who got me the address for the correct place for me to go to for my vehicle's need for services.

Their service has gotten bad, needing a future appointment for an oil change (weeks advance) then…read morewhen I took it in for that appointment... all they said was oh it looks like it'll be for tomorrow morning. Knowing for the fact that I made an appointment with the lady at the front for that day. Confirmed the date over the phone, time. but then this.. Been coming here for years and now I've decided to just find a different shop.

We were passing the border when our check engine light turned on. Seeing as we still had a long…read moredrive home, we quickly searched for a mechanic shop. We came to 2 amigos and were helped pretty quickly. They scanned the vehicle & reset it & sent us on our way free of charge! Thankfully the light never turned back on just like they said it wouldn't. 10/5 stars!!

Believe the good reviews, they do solid business and they inspire trust. Yes it may cost a little…read moremore, but it's definitely worth it for a peace of mind.

We had only been to McFalls for tires in the past, but found out that they do general auto service…read moreas well, and take walk-ins (drive-ups, really!). This made them super convenient! They turned out to be a very good value, as well. We will return.

As a follow-up to a review I posted not long ago, I returned here with another of my vehicles…read more.. The front suspension of my old Sonata had been making a variety of noises for a while; I took it to this Brakes Plus (Indian School and Jackrabbit) to have it checked out. They determined the problems were control arms and ball joints. They expeditiously repaired these, and so now -- no more squeaky front end noises! Yes! Silence is golden, right? I've been patronizing Brakes Plus and this particular location for a number of years because (1) the parts and labor charges are always reasonable (2) they apprise me of other issues I need to be aware of without any pushy up-sale techniques, and (3) everyone I've encountered at this business falls in the category of "good people". Specific kudos going from me to Rose and David, who always take good care of me in ways like offering coupon discounts without my even asking and ensuring warranties on parts are honored -- again without my asking. Always pleasant and considerate, these two. So, bottom line don't hesitate to take your vehicle to these folks to have issues diagnosed and repaired. They work on a lot more stuff than just brakes, so give them a call to see if they handle whatever repair you're looking for. My last review I remarked I'd give them a 5 star review if the rate on oil changes were more competitive, and I found that their rates are actually quite competitive, especially when you use the coupon discount you can find by going to their website. No complaints here!

DO NOT GO TO BRAKES PLUS:…read more My daughter recently had her tires rotated at your Buckeye Arizona location. The service technician rotated the larger tires to the front and smaller tires to the rear incorrectly. This mistake caused the shocks and struts to blow out costing me $1300 in repairs and irreversible damage to the tires that need to be replaced. I spoke with the region manager John Louis and he said it would take about 2 weeks to retrieve and review the video and get back to me. That took a month. After continued follow up, we finally talked and they admitted the tech made a mistake. He said he would get back to me in a few days to discuss a resolution... That was 3 weeks ago. I've called and texted John multiple times but no response. He's ghosted me!!! Bottom line, if you can't do a tire rotation correctly, something tech's learn on day 1 of mechanic school, I wonder what can you actually do that I could trust would be done correctly. If ghosting a customer is there way of doing business, it clearly shows how they feel about you as a customer. Completely unprofessional on both fronts. I won't be going back and I suggest you go somewhere else too... I'll be taking them to small claims court and I'll be asking for more than the $1300 now.

While visiting my folks in Goodyear, AZ, I came out to a completely flat back tire on my car…read more I wasn't sure where to go to get help, so I 'Google'd' Tire Shops in Goodyear, AZ. Although many tire shops came up in my search, one company stood out to me -- that wasn't even a dedicated tire shop. It was Wilhelm Automotive. The reason they stood out to me was because of the glowing reviews from customers, like myself, who have limited knowledge surrounding auto-repair needs... or knowing who to trust! (Especially for those of us who tend to feel intimidated by auto-repair shops that have been dishonest, are all about 'up-selling' services & parts you don't actually need and/or those who are 'shady' at best. I was also surprised to see an auto repair shop that came up on a tire shop search. But right at the top of their reviews, there was a review surrounding Wilhelm providing excellent service that involved tires/tire fixes and replacement. After filling the tire up with air, I noticed a nail with a slow leak, and since they were so close, I drove out their way. I just have to say that deciding to go to Wilhelm Automotive when I was having an issue with my tire was the best decision I could have ever made. Not only did they fix my flat tire, they also looked at and fixed another tire that I had been having issues with. No shop in Los Angeles would fix it for me, insisting that I needed to purchase a brand new tire (which actually meant buying two new tires because of the all-wheel drive situation on my 2015 Subaru Outback). Even from the exact tire shop that I had originally ~ and recently~ bought 4 brand new tires from!!! Wilhelm Automotive fixed both tires no problem and with none of the issues I was repeatedly told there would be, by multiple shops I had asked to. (I was a bit shocked, and when I asked how they ended up fixing it... with a patch or plug? I was told that they did a combination of both to ensure that the tire is solidly and permanently fixed, is completely safe and 'as good as new')!! They also had my passenger side windshield wiper blade in stock (that I had asked about as well) and replaced it for me after fixing my tires. When I went up to the counter to pay my bill after my car was brought out for me (only 40 mins later, I was told 'you're good to go! we're good! just please consider using us for any other car repairs that might come up')! I could t believe it!! I was in total shock... they wouldn't even let me pay for the wiper blade and I pretty much had to force them to, at very least, take a tip from me!!! I was ~delightfully~ in shock the rest of the day. I have made my folks (& their friends & neighbors) promise me to ONLY go to Wilhelm Auto from here on out!! I'm sorry to report that this review is {finally} here ~ so long after-the-fact, but life as a hard-working single Mom has a way of coming in between such things. But exceptional, honest, professional and CARING service is never out of fashion -- nor is a review for it!! ********************************** It's incredibly rare to find an auto repair shop these days that encompasses all of these and more!! I can't say enough good things about Wilhelm Automotive!!! ********************************** Look no further for your automobile repairs & needs... choosing Wilhelm for them is the best and the only choice you'll ever need to make!!!!!!

I'm extremely disappointed that I even have to write a review like this…read more I recently brought my truck into this shop to have the A/C checked it was blowing warm. They told me they could not find any issues so they did a drain and recharge with dye. $600 I asked for a copy of the machine report breaking down amount removed amount put in. I was told they would email it they never did. After picking it up, I drove straight home and parked it. Today, I opened my center console and discovered that my coin holder was missing. This wasn't something loose that could have accidentally fallen out or been misplaced. It was mounted into the center console and required effort to pry out and remove. It was taken. I contacted the shop and spoke with Eric. He told me he checked the technician's toolbox and said it wasn't there, suggesting that I must have misplaced it. That explanation simply doesn't make sense given how securely the holder was installed. What's most concerning is that if someone felt comfortable removing and taking something as minor as a coin holder full of change, it raises serious questions about what else could potentially be happening with customers' vehicles and belongings. Eric suggested I file a police report and stated that their employees are "too busy to steal." I'm not looking to get anyone into legal trouble over a coin holder, but I do expect honesty, accountability, and respect for customers' property. This experience has completely broken my trust in this shop. I will not be returning for future repairs or service, and now I'm left questioning whether the work performed on vehicles is even being done properly especially since I never got the email. To current and future customers: I strongly recommend removing all personal belongings from your vehicle before bringing it here. Update June 5th it's been over two weeks since speaking with a district manager. He was able to pull up and send me the work that was done to my vehicle. I was over charged for the service "performed" he then told me I would receive a refund for the overcharge of service. I reached out to customer service about it then Nick Lee called again informing me they would refund me the over charge in another way but still nothing yet. At this point I want my money back for it all this is a joke! They take my belongings They over charge me They tell me false information Stay clear of this place

Daniel is a great find! Service is terrific and at a very reasonable cost. He goes the extra mile…read moreto be sure everything is fixed to perfection. Only wish I had known about him sooner, car care would have been better quality and saved me some money! Will definitely take both cars there for any car care needs!

Daniel's is a friendly Mom & Pop auto shop that does a bit of everything. It's not uncommon to find…read morea few Good Ole Boys sitting in the waiting area talking shop. I've taken our Honda Civic and Jeep Wrangler there and received good work at a fair price. But as the proprietor started making fewer appearances over the last year the vibe and responsiveness seemed to change. Service periods became longer, and the work became shoddier. On my last visit I had the spark plug cables replaced on my Jeep. When I picked it up it immediately began to misfire, but since it was closing time on a Friday just before a holiday weekend, I had no choice but to drive it home. After less than a mile it began missing became so severe that feared I wasn't going to make it. When I was able to get another appointment a week later, I was told I needed to replace the spark plugs even though I had no indication of that before the cable replacement. When asking how the tech had missed the significant misfires during his test drive after installing the cables, I got more than a bit of attitude from the staff. Attempting to ascertain why a vehicle displayed more problems after a repairs than before was a reasonable question from a loyal customer, but their unwillingness to provide an answer ultimately led me to seek another auto shop. This was disappointing. Daniel's is conveniently located and my experiences there in previous years had been good. I still have neighbors who swear by this auto shop and my recent negative experience should not deter you from giving them a try. But, if at all possible, I suggest that you deal with Daniel directly. Good luck.