Overall, Christian Brothers Auto is great. I appreciate their customer service and how thorough…read moretheir service advisors are; their customer service is unmatched. The inspections they perform are also unmatched. Providing their findings and recommendations using pictures and organized categories based on priority is very helpful when it comes to making decisions. I rarely go out of my way to make reviews and had to provide feedback on my experience because this company/location takes care of their customers.

I Yelped for quotes on alternator repair; CBA was one of the providers Yelp suggested. I don't…read morerecommend them. Period. Summary: Cost -- 30% - 50% higher higher than other providers. Communication -- slow to respond, several instances of completely ignoring my contacts / questions. They didn't offer critical info / details when it should have been provided. Time Issues -- took my car in midmorning Thursday and didn't get it back until midday the following Monday. A five hour wait just to hear confirmation the problem was the alternator, which could have been provided in less than half hour. Details: COST: $1616 total for alternator replacement. $447 for remanufactured alternator. $94 for 2 gallons of antifreeze. A new alternator can be had for less (half the) money. They didn't offer / discuss any options on this choice of parts. Not typical in my experience. There's a spectrum of quality and cost on any auto part, so usually parts choice usually involves a discussion. Nope, the topic of choices didn't come up. They'll likely say the couldn't offer their "3 year warranty" on a cheaper part. Blah blah blah. Ask me if there's choices on what it costs me, don't assume. And $94 for 2 gallons of coolant?!? It's currently $10 / gal. from Walmart. So, a 400% markup? This gets to me because it's so obvious a gouging. It makes me wonder -- Where else I'm being gouged that's not something I can readily see??? Anyway, let's review CBA website where it's gushing about having my "best interests in mind", shall we? A 400% mark-up is needlessly not in my best interests. Anyway, from other shops I got repair estimates (parts + labor) ranging from mid-$700's to $1100. Brakes Plus quoted me (in person -- after the fact) "out the door" of $868. So, yeah, I got gouged going with CBA. COMMUNICATION: Besides the Yelp project no responses, my texting with them (at their promoting me to text any questions) was unsatisfactory. Unprompt responses, no responses to at least half my my texts. Ignoring a question altogether? Sheesh. TIME ISSUES: They were all over me checking in my car ASAP, which ended up being 10:30. 'They'd do the diagnostic and get back with me.' Well, my timeline experience with repair like this: Tech plugs in the code reader, gets the codes, looks up them. 10 minutes for that. Lookup parts + labor costs. 10 more minutes? Gives me a call. If it's reasonable, I approve it and they start the work. Tech calls me if there's something else to discuss / suggest. We talk it over, but meanwhile the repair doesn't get put off. But with CBS an hour after the check-in (they were in a helpful hurry to do), I texted them. "Are you sending the diagnosis?" 30 minutes later: "Yes'. Well, FIVE hours after check-in, they finally text " your report is ready." 'Yes, it's the alternator, plus here's the diagnostic list (inferred: of everything else we want to sell you).' Service manager calls me, we review the report that LISTED NO COSTS AT ALL (yes , I'm yelling -- this is not "transparency" [a word they toss about a lot], this is manipulation). My wife and I understood him to say the cost would be $1018 or something close to that. I say something like, "Okay, do the repair. Send me a breakdown of all the other stuff. It's so close to closing time you won't get the alternator done tonight, so I have time to look over the list and see what else I might approve, right?" He agrees, "Yes, take your time." Subsequently I looked at the separate report with actual estimates. Shocking. The "$1018" was actually $1564. I made the mistake of hesitating to approve the repair, result of which bumped me behind another car. Final result -- they had my car from 10:30 on Thursday until midday on Monday -- for a 4-6 hour job. There's more I could gripe about, but I'll shut up now. Bottom line, I understand making a profit, but this profit was out of line. I will say that everyone was very pleasant to interact with. But someone can be nice to your face and still be less than competent in helping you. Someone can act friendly even while over charging you. Fun Fact: they sent me Tell Us How We Did link before they had even done the repair. I went to use the link a day or two after I had my car back. But the link had expired. I'd rather have given them a chance to address things in private but I got timed out -- in error, I'd say.

They did not properly put my daughters jeep back together and had it fell apart on the freeway the…read moreway it did pulling into a QT parking lot it could have killed her and others.

We were on a road trip from Los Angeles to Sedona and our camper van started breaking down near…read moreCarter's Repair. He stayed open late to keep working on it and he helped us coordinate getting four new tires for the van over Labor Day weekend. So appreciative for all the help, professionalism and kindness.

We love Hamilton's Auto and Diesel - we have been there twice and both times Matt has been…read moreincredible. He is knowledgeable and knows what he is doing. I just wish he were closer to us in California! Thank you for all your help with getting my husband back on the road and home! Sandy C.

Mike and his team are just fantastic. I believe this team are one of the last honest, thorough,…read moreand knowledgeable mechanics around. Thank you so much for working on my vehicles and I just can't imagine going anywhere else! You are just awesome!!!!!

I started going to Kirk after bad service at another place. Right away after talking to them I knew…read morethis was the place to bring my truck. the prices were good, and the service was great. When my son needed his car service I told him Kirk, and he went and was happy that he did. I only trust them to work and service my Truck!

If you're looking for good people that do honest work, look no further. Here's a local shop in the…read moredowntown area that will quote you fairly and actually stand behind their work. I had an Equinox that spent more time on a lift than it did on the road. Luckily, my plagued suspension was fixed quickly and done right the first time. I like to support the local guys grinding it out for an honest wage. This is the place to go. But, if you hate your money and can't find a suitable charity please take your car elsewhere and overpay for your service in both dollars and time.

This place is just about 3 blocks from my house. I've been here twice due to my dash alerting me of…read morelow tire pressure. Both times have been a pleasant experience. The gentlemen is very humble & attentive.

Don Lalo is the man. Realible quality service at a fair price. Buckeye is home to some good…read moreindependent mom and pop auto repair shops, however with that being you could find yourself waiting up to a week before your vehicle can even be looked at, but at Don Lalo we got same day service for our car and the work is top notch.

My friend locked himself out of his car when visiting me camping out in tonopah area. They were…read morevery responsive and helpful and the nice woman who drove out was so friendly and nice she did a terrific job getting the car open and quickly too! Highly recommend this company

We were stranded on the side of the I-10 on a Saturday afternoon after hitting a pothole on the…read moreI-10 blowing out a tire and discovering we only had a patch kit, not a spare (that's my bad!). After our insurance company really dropped the ball (sending a tow company from Surprise to find out that they weren't coming at all) we frantically called around and landed on Hamilton Towing who gave us a reasonable price for what we were asking to load our crippled car on a flatbed and take it to Buckeye for a tire repair. Keegan, our driver, was excellent, fit all four of us in the cab of the truck, took us to Discount and made sure they could take care of us before leaving. While I hope we (or anyone else) is never in the position we were stuck in, we'd recommend Hamilton Towing to anyone in the West Valley who needs reliable service. Thank you again, you really saved us!

Had parking lot damage to my car. Read the reviews on Yelp and took it to J & G…read more They do beautiful work. You would never know there was damage to my car. I highly recommend them. Very fair prices also.

They are so great! George finished my collision damage in under 2 weeks and updated me every other…read moreday. They even washed my car for me before I picked it up! So kind and reliable. 10/10

All work on my Dodge Dakota has been exceptional and reasonably priced. I will continue to have…read morethem do all my repairs and maintenance.

I highly recommend Ramon's Mobile Mechanic. I was driving from San Diego, CA to Iowa when I spoke…read morewith Ramon. Although my AAA tow couldn't take me to his shop and I had to go somewhere else, Ramon still took the time to communicate with me and give me a second opinion. It's clear he truly values quality work and cares about his customers. If my car ever breaks down near Arizona again, I'd definitely go to him. He's friendly, honest, and professional. Thank you so much, Ramon!

Danny the owner is a stand up guy!…read more He has helped me get my 98 Nissan frontier to keep me going - it's a great lil truck and ol' Bessie needed some help His crew got her back on the road and I am very grateful Danny cares about his customers and works with them Thanks Laura and Daryl

Amazing Service! Quality and Value and above all customer satisfaction. Had my brakes inspected and…read morefixed right away by a very experienced staff.

Walked in and was ignored until finally the employee finished with the customer ahead of me. He…read morecould've said "hi, I'll be with you soon " or even acknowledged me. The lobby reeked of cigarette smoke. I put a small lift on my vehicle and he said that voided the lifetime alignment, he said even a leveling kit would do that. He didn't even go out and look that car. His attitude was poor and didn't reflect a customer service professional. Left and went to Christian brothers. Walked in and felt welcomed immediately. Very nice and clean lobby!

Made an appointment for 11am to have all 4 tires replaced. I told them I would wait onsite while my…read morecar was being serviced. The price online was quoted to be $850-ish. After waiting 2 1/2 hours, I was informed I needed 2 tire sensors replaced. 30 minutes later, I received a phone call from inside the store and told I needed 3 sensors. No problem...I was planning for that to happen. What I didn't plan on was having to wait for over 4 hours for everything to be done! That is a ridiculous amount of time; and my total bill ended up being over $1400. When I got home and showed my husband the bill, he said "we got fleeced". Suffice it to say, we probably won't be going back. I don't have entire days to waste on a simple tire purchase.