Not sure why this place got such an average rating. I just dropped off my car last Friday night. They asked me to fill out information on the clipboard. A staff took my luggage and took me to my terminal. Easy. Wherever they dropped you off is where they will pick you up. Departure area only. I just got picked up today not long ago and I didn't wait that long either. I guess good timing on my end because a staff was dropping someone off the same terminal. All the staffs here are so friendly. I'll definitely use their services again. They're also the most affordable comparing to the ones I looked up. Thank you! read more

Very disappointed with customer service here. I dropped of my car for 5 days, upon my return my exhaust pipes were disconnected. The car sounded horrible, and I was told this is how it always sounds! I had to pay out of my own pocket a Uber home only to return the next day to deal with this as the car was not drivable. After much discussion, I'm able to get the owner to have his mechanic look under the car the next day and reconnect the exhaust. I was explained that the car wash they use, likely pulled the exhaust apart and his employees didn't tell any one. Wow! So after this experience, the owner says they'll comp me the difference in Uber and I chalk it up to a small inconvenience and move on. 7 days later, come to find out the exhaust was not connected correctly and it fell apart while I was driving! I call the owner and ask for them to please look at it. I'm told it's my problem now. Unbelievable ! So I take it to a local mechanic and pay out of pocket for damage this place caused! See the attached image for what could have been easily corrected by this business but they refused to help. Tl;DR this place damaged my exhaust, had to take Uber home. I paid mechanic to fix damage they caused. They never reimbursed me. I'll never use them again and suggest you don't either! See image for the damage caused read more

CL Parking - Exhaust pulled apart in their car wash - Parking Near Me - Los Angeles, California

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Awesome service. I was in and out and at the airport in no time! Customer service over the phone while making reservations was perfect! We called and made reservations the night before our flight. The next day we drove to their location, dropped off our vehicle and they shuttled us over to the airport within minutes. They assisted us with our luggage and dropped us off directly in front of our terminal. PERFECT! When we returned to LAX four days later, we called them and by the time we cleared baggage claim, they were already there. Although some of their shuttles are relatively old, that's not what's important to me. The most important thing is that they took good care of my vehicle while I was away and they took great care in getting us both in and out of LAX safely and expeditiously. Truly AWESOME! CL Parking is staffed 24 hours a day. Their gated facility is in a well lit area and provides full valet service. CL Parking provides a safe, secure and economical airport parking solution. Loved the ease of doing business with them and will undoubtedly return here every time we travel out of LAX. Thanks for the great service! read more

CL Parking - Excellent parking and shuttle service to and from Los Angeles International Airport (LAX). - Parking Near Me - Los Angeles, California

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The owner ended up helping me solve my issue before returning home which was nice of him. Their business slowed down due to Covid-19 and had to restrict their hours read more

CL Parking - Parking Near Me - Los Angeles, California

As soon as I arrived at the CL parking lot, an enthusiastic young man was there to greet me. He had a smile on his face and made me feel quite welcomed. After doing the paperwork and handing him my keys, there was already a shuttle van waiting for me by the curb. Wow! When I returned from my trip, I went to the pick-up area at LAX and called CL Parking to let them know that I need picking up. The shuttle van was there in literally 2 minutes (they had just finished dropping someone off close by). When I arrived at the parking lot, my car was already waiting for me right there. They even turned on the heater so that it would be nice and warm when I got in. I tip based on the quality of service I received, and I made sure to tip these folks well. Despite what other reviews have said negatively, never before have I experienced such friendly, quick and professional valet and shuttle service at a parking lot business. I HIGHLY recommend CL Parking! read more

So glad we chose CL Parking. We were gone 8 days and our final bill was a lot less than it would have been at any other parking spot. We didn't have to wait long when we got back to LAX. In fact, CL Parking gave me a call to tell me the driver was on the way. None of the other parking places have ever done that. Best of all, when we found we had left a valuable piece of luggage on the sidewalk, our driver, Francisco, gave us a ride in the shuttle van all the way back to the airport and waited outside for me while I retrieved the luggage from the airport police. At no extra charge! Thank you Francisco! I will definitely choose CL Parking the next time we fly out of LAX! read more

When we dropped off our car and were shuttled to the airport by a friendly driver, I thought, "we found our new airport parking location." The price was better than the previous place I had used too. However, that changed when it came to pick-up. It took nearly an hour and three calls to get picked up. There was no way the shuttle was dispatched after our first call. And the shuttle was empty so we were the only pick up. By the time he arrived to pick us up, most of the huge number of people that arrived at a similar time to us had already been cleared out. This lot is pretty close to LAX and nothing can account for it taking that long. I'm certain someone could have driven from home in Riverside within that time to come get us. read more

No problems. We are always picked up quickly and save a lot of money not having to get an Uber.

We booked online the first time and were not sure what to expect with such affordable parking. It was wonderful. Turns out the customer service is awesome. So friendly with very fast service, both times we used it. Both times we got on their shuttle to the airport as soon as the paperwork was done and both times we got picked up in 10 minutes when we returned. (This of course was a bit of luck, because sometimes it can take 20 to 30 minutes or more just to go around the loop at LAX when it is busy. We happened to fly out and return when traffic was light.) Drivers were friendly, courteous and helpful. Our car was ready to drive off when we got back to the lot. Any review with negative customer service ratings, I'm betting they're a piece of work that could never be satisfied. Some people get stressed traveling and take it out on people helping them. We've met a total of 7 employees and everyone of them could not have been nicer. CL Parking will get a call from me for all my travel parking from now on. read more

My family and I were looking for affordable parking for our trip and this was the place. We received excellent service from Carlos at the booth when we checked in (reservation done online). The shuttle van driver, Ed, right away helped us with our bags and we left the lot less than 10 minutes. HEADS UP they drop off in arrivals but that was no problem for us and it made the drive a lot faster. When we arrived from our trip you wait under the Hotel and Shuttle sign and call the number on the ticket. We waited approximately 10 minutes and Ed right away put away our luggage. Once we arrived at the lot our car was already parked out front and keys ready. This is an affordable place with hardworking people who believe in giving great service. Thank you for for making our trip so easy! read more

If I could give this parking company 0 stars I would! I waited over 1 HOUR for a shuttle at LAX... meanwhile I saw about 10 vans of each of the other shuttles go by. I thought it would be better to support the smaller business but I will not use this service again!!!!!! As I write this... the driver is complaining about the company saying he's their only driver! read more

It took 45 to pick us up and 3 calls. On top of that there was trash~ empty water bottles all over the van. The lining was hanging down , definite trip hazard. Would never take this doesn't matter how cheap it is. What do they say, you get what you pay for ‍Now I know. read more

Such a big lier company they said when you got your bag just call us it took 2 hours to shuttle is about 3 miles from lax to parking highly not recommending read more

We have used CL twice now and plan to keep using them. I travel with my family (4 of us including 2 kids). They are friendly and helpful and very reasonable for travel in and out of LAX. Traffic at LAX can be crazy, but these guys are efficient and fairly quick. They give me confidence when traveling with the most important people in my life. I enjoy using them as they come to get you not the other way around. I have literally seen 60 year old women chasing their shuttle through traffic to catch a ride with the other parking lots. Don't be that person. read more

This lot had the best customer service of all the lots that I've used around LAX. The transactions were flawless and all of the employees were very polite and trustworthy. I was also impressed at the promptness of the shuttle upon my arrival back to LAX. I will DEFINITELY book with them again! read more

Definitely Will Use For Now On! Great Service! :) Got Me Back & Forth In A Breeze! Definitely Recommend!

Service was great we dropped our car off and where at the airport with in 10 min . On our pick up day it was even quicker I'm assuming the driver ED was in rout but either way it was a great experience read more

I personally had a great experience. They were fast and friendly in getting us to the airport, checking in the car, and they called me personally a few times to inform me where the driver is. read more

CL parking kept my car safe over a 4 day trip I took. I'm giving it three stars because the shuttle took a very long time to pick me about 45-60 minutes. I called several times to see if everything was ok and the man who kept answering was very kind and apologetic. read more

I would definitely use this company again. The prices are unbeatable for a week long park . Shawn was very helpful. I had no problems dropping off or picking up my car . The shuttle arrived pretty quick when I called at 1am to be picked up. My car was ready when I arrived at the lot. read more

Still waiting. Waiting. Waiting to be picked up. Standing on the curb as I type this. I've had plenty of time to think about what I was going to write. It's been an hour and still no driver. Nothing beats finishing an international flight like waiting on a curb looking for a van that's seems to never come. Last time CL parking. You had your chance. Fail big time. read more

Unfortunately we had to wait over 1.5 hours at 12 am w kids to get our shuttle. They had issues with a locked car and the person kept saying he was on his way. Would have appreciated the truth. read more

Beware if you have a truck. They won't mention anything when you drop off your vehicle that it's considered oversized, so when you go to pick up your car, they slam with you an additional bill. Our truck is not oversized by any means and will easily fit into regular sized spots, but according to their standards, it's oversized. (Toyota Tundra, short bed). They showed us the contract and it does in fact state an "oversized vehicle" fee, but it's very subjective. Besides that, we had great service. They were polite and very prompt. It's a no-frills type of place and their transport van is old and the seats are not in great condition. It's not a big deal for the 10 minutes you are actually in there. I appreciate the valet service and that our truck was ready to go when we got there at 12am. Just wish they would have not hassled us after traveling all day. read more

Really affordable pricing, picked me up in timely manner including drop off! I will definitely be using them again. Thank you!!!

I used AVR for LAX parking. Everything was fine, got my car back without any dings and their shuttle was fast and on-time for us, but the reason for 1-star is because my car was missing the $20.00 in one of the compartments that I keep for emergency cash. I'm certain it was them as I had only just put it there. I hate thieves and will never use them again. read more

They get two stars instead of none becuase dropping off the vehicle was easy enough. BUT getting picked up after a long flight and having dispatch send the driver to the wrong terminal so we now have to run all the way across the airport to the other side to get picked up. Only to be met by an elderly couple that have been waiting 50mins to be picked up, and then get crammed into a van not a shuttle. Then when the little old lady tried to request the radio be turned off for our five minute ride she and her husband were met with aggression by our driver Ed who refused to turn it off which escalated into a shouting match between the old man politely as he could explain his request to no avail as Ed continued to refuse as he blamed their anger for having to wait to be the reason they made the request, not becuase she was exhausted after traveling and standing outside in the cold. Seriously?!?!? Uncomfortable would be an understatement. They might not complain but someone needed to! That was ridiculous!!! read more

I have used CL Parking for many years and I have always been happy with their service. Drop off was great. On return it was not. I returned from a trip August 19th and it took 45 minutes to be picked up. It was understandable since the traffic into the airport was backed up almost to the highway, so I booked my parking with them again. I returned Sept. 8 and called from shuttle pick-up area at 10:26pm. I called at least 2 more times when the shuttle didn't arrive. Each time I was told the driver was on his way and it was probably the traffic and there was only one driver. Finally, 41 minutes later the shuttle arrives. My husband asked why it took so long and the driver said he came as soon as he was dispatched. The traffic was not backed up at all this time. I probably won't book with CL Parking again. I would rather pay more to park where they have more drivers & competent dispatchers. No one likes to wait that long when they return from a trip. Travelers are tired and want to get to their destination. Not stand and smell exhaust for 40 to 45 minutes. I suggest getting more shuttle drivers and competent dispatchers that radio the driver when they have a pick-up. read more

This place was great and the price was competitive. I dropped off my car and the shuttle took me to the departure gate immediately. When I got back I called and was picked up within 15 minutes. My car was waiting for me when I got back. No issues and couldn't ask for more. I'll use them for my future parking needs. read more

This was my very 1st experience with CL Parking and I was floored with the high level of customer service I received. My driver, Ed, was courteous, professional and ensured I had every detail I needed for my return. The vehicle was clean, well-equipped and a comfortable ride. It is clear that this company has realized the need for good, affordable service and filled it. I didn't have to wait for my shuttle going or returning from the airport as the drivers were on-call immediately. Ed is an excellent driver concerned with safety as well as getting you to your destination in a timely manner. My car was there for almost 2 months, they even put air on my tire before i go.Whatever the cost, this service is well worth the money if your peace of mind is important. Thanks, CL Parking...you absolutely ROCK!!! read more

Great price. Friendly staff. Once a call was placed for pickup at airport, shuttle came within 12 minutes. My car was ready at gate on our arrival. Very happy with service and will use again. read more

The drop off and transport to LAX was OK, if you don't mind riding in an old, dirty van, but we waited forty minutes (40!) to be picked up on a Saturday, May 11, 7PM arrival. The driver blamed traffic, which was nonsense. Traffic was light. I will never use CL again. read more

Worst car experience ever. Bad customer service..Do yourself a favor do not rent from this company.

they pick me up after 2 hrs. waiting at the airport, my car was full of dirt, stuff was very disrespectful. i'll never use them again.

Our shuttle driver was so kind and patient with my 87 year-old mother getting in and out of the van. I believe his name was Francisco or something close to that. The shuttle was FULL and people were in a hurry and he met their needs and was extra gentle with my mom. Give him a raise! read more

DO NOT PARK HERE IF YOU DON'T WANT YOUR CAR DENTED. I don't write reviews, but this business is dishonest and i feel like I'm obligated to tell the public. I parked here 4 nights and came back and saw a dent (size of a quarter) on front passenger door. During the 4 days, they have moved my car around, i know because i have a sensor monitor in my car. They dented when they moved my vehicle around. I asked them about it and they denied doing it. After awhile, this African American guy told me to wait. He came inside for a couple of minutes and came out with a vehicle damage inspection sheet and said when we came in, they checked and saw the damage was already there. I asked him "aren't you supposed to check it with me and we signed it off together? Like how we do it during car rental." He didn't say anything. The guy just went inside, marked the inspection paper with prior damage.... Very dishonest. Please use other parking business, the savings is not worth it. read more