Ive been using this lot for Turo drops and pickups a couple years. Friendly staff. Thank you Neda!

Been using this parking lot for years whenever we go out of town (at least monthly if not even couple months). We came at 3am this weekend parked and left our keys in the car. The attendant even came out and gave us the ticket, looked at our vehicle and gave us a ride to the airport for our flight. At no time did he mention or recommend that we needed to move the vehicle. Upon our return home on Sunday @ 1:30am to pick up and pay for our stay we were informed that we had to pay an additional three days fee. Basically because we were parked on the line (view picket). According to the attendant the owner stated that they were not able to park another vehicle in the next stall. Even with our car park a couple inches off the line a small school bus would have still been able to park next to us. We attempted to ask for a pass explaining were regular customers but the owner would not budge even at one point telling her attendant not to hand the phone over, not knowing she was on speaker phone. I will never park my vehicle here again nor refer any family or friends to park their car here. The owner preferred to loose a customer over an extra $75 because of a small mistake. This is just not how business is done and it was the principle. It was as if their attendant did not say anything just so they can make extra money. Our keys were also in the car and they could have easily moved it if they really wanted to park another car there. Additionally who's to say another car was not parked there. read more

Sunrise LAX Parking - Vehicle parked on line and had to pay an extra 3 days fee. - Parking Near Me - Los Angeles, California

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DO NOT PARK HERE. It'll cost you a fortune. I parked my car on the second to last slot, next to the kiosk. The attendant at the time guide me to park on that slot, mind it was 3 am when we got there but attendant didn't bother to tell I was "double park." Front tire driver side went slightly over the line and the owner claimed I double parked and charged double. Also aside from the incident, the sign says $24.99/ day but with "added fees" and surge charges you end up paying almost $40, which is more than the structure (shaded) lot across the street. read more

Sunrise LAX Parking - Alleged "double park" to charge double. - Parking Near Me - Los Angeles, California

I have used them twice now and both times was the same experience. Scheduling was quick and easy with a QR code to check in. GPS takes you to the wrong place so you have to be careful (can't blame them for that). Our check in was easy and the parking lot was full so the only places available were on the roof or upper floors. Spaces are VERY thin so don't bring a truck or van, you will hang out on both sides if you are centered. Took the elevator down to the vans and got a ride to the terminal. On the return we texted, got a response and the van arrived in about 10 minutes. BOTH TIMES when we got back (with all of our luggage) the ELEVATOR WAS BROKEN and we had to take the stairs up (did I mention we had to us the upper floors?). The first time I thought is was a fluke, the second time worries me. read more

Bait and switch. First time Customer called asked for pricing for one overnight stay they told me $24. Then when I get there, they say they made a mistake and didn't tell me that was for multiple days., and then charged me $40. They should have been accountable to their mistake and honored their original price that they told me. It's not about the money it's about the principle. read more

Unprofessional company. The worker peed on my property even after reading the sign not to urinate. Poor customer service , do not hire this company read more

Sunrise LAX Parking - Parking Near Me - Los Angeles, California

Best Turo parking spot 100% super easy and convenient best way to get to your terminal quick ! Always has a van in standby very quick turn around & pick ups !! read more

Great place,safe place to parked,cheap weekly charge inside te parking lot,shuttle is available always to pick up at the arrival or departure area read more

i've been coming here for 10 years, nowhere better to leave your car! Don't hesitate to leave your car here!

Sunrise Parking is really nice and convenient. They provide free shuttle and their price is convenient. I've parked my car several times at their LAX and it is very clean and safe. Jaime was so helpful with the free shuttle ride to my terminal. I highly recommend Sunrise LAX parking! read more

I've been using Sunrise Parking for years. Since most of my travels in the past were business trips, I did not complain about their bait & switch practices. For example, website states $18.99 daily rate, but when I got a quote online it changed the rate to $19.99. Then I get an email confirmation with a rate of $20.99. At this point I assumed that it was because my vehicle is an SUV; but then again at this point there is no indication of the type of vehicle. Finally, after my trip I was charged the rate on the email quote plus an extra dollar per day for SUV. So, in conclusion, the $18.99 rate + $1.00 for SUV (total $19.99 per day) was charged at $21.99 per day. The rest of the charges are not an issue as those are clearly stated. This is very bad business and it looks like they are setting themselves up for a class-action lawsuit. BUYER BEWARE! @SUNRISE PARKING - Be careful of your shady practices; one of these days you might get served... read more

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They have very good drivers with very good professional talking and driving skills and how they communicate to their customers. I think the front desk person had a bad day or so he was extremely condescending and singled me out his words " I know exactly whom I am dealing with" and challenged me for the amount of time I was kept waiting after a long flight that arrived around 8.30 was kept waiting for over 30 mins. I just asked him to be transparent to their customers. I tried to park here every three weeks and now I am not going to very bad experience it's better to pay $5 more to park in a spot that has a waiting time of 15 mins. Time is money!! read more

AVOID!! Racist, corrupt scammers! Turo rental, went to drop the car off and only 3 spaces were free, all of which I couldn't fit the jeep into. They were too small with some cars over lines. We had so much luggage and cases to get out of the jeep too. I went over and asked for help or to see what he could suggest. The guy in the office was miserable and grumpy. He said in a patronising voice "if that truck over there can park in a space here, then so can you" shaking his head at me and smirking. There were free spaces with cones blocking them, he refused to let me use them. He was unhelpful, bad mannered, patronising and I felt like he took an instant dislike to me before I even opened my mouth. Is it because we were 2 white females with a child!? I fully believe so after what happened next. A very kind and random man behind me at the office offered to park it for me. He could barely get out of the door once parked due to how tight the spaces were. Then came the worst bit. The miserable office attendant told me the car park shuttle would be 15 mins. No mention of a queue or anyone before us so we waited for the shuttle when we could have got an uber. Then out of no where, about 10 Muslim females arrived to the office after us. Then came the shuttle. They then unbelievably refused us onto the shuttle even though we were first to the doors. "Speak to him in the office, he's told me to not let yous on before these women" so, the miserable office attendant had rang ahead and told the driver not to accept us on? Disgraceful. He did this all on purpose to delay us, annoy us, stress us out. They let the big group of Muslim ladies on even though we had been in the parking lot 20 minutes before they arrived desperately trying to park our car into tiny and inadequate spaces. We were waiting for the bus way before the group and we have all time stamped images to prove it. So, the female couple with a 3 year old child, pushchair and 4 cases were refused (the Muslim women had no children with them and no cases) The men clearly took a dislike to us. Due to this, we had to get an uber which took 15 mins to arrive and took 20 minutes to get to terminal 2 in gridlock traffic.. We ended up missing our flight due to messing about in this stupid car parking lot for over an hour and the shuttle refusal. It's also worth noting before you try and and defend your office member on this review to try and save your image like you've done with previous reviews, he tried to play on the ticket times. He had 40 minutes to sort our ticket, he knew what was happening and what we were doing and dropping off, he did the ticket within the last few minutes to make sure it was AFTER the Muslim ladies had their ticket. So corrupt. The cost of this to us is over $5000 dollars for new flights, new connecting flights, extra hotel, Ubers and loss of work, and we will be entering a small claims court case against sunrise lax parking corp based 1236 E Airport Dr Ontario, 91761 owned by MohammadHadiDehkhoda - for damages and costs. I am also speaking to the media and will be checking who the land owner is that sunrise rent this land from once I am home. My legal team are all over it. You refused the wrong family yesterday. I am furious about the stress and disruption to our lives that this has caused us. You need to urgently review your racist staff, their attitudes and their morals. read more

Waited more than an hour for a ride back to my car from the airport - don't believe their advertising / they're understaffed and inefficient. read more

Absolutely terrible experience. The staff at the front desk were extremely rude and unhelpful, refusing to answer basic questions. The shuttle bus is far too small, seating only a handful of people, which caused significant delays. Because of the slow shuttle service, I nearly missed my flight and had to spend an extra $35 on an Uber to get to the airport on time. The parking facility is not close to the airport, and with only one shuttle in operation, it's very unlikely you'll arrive on time. While the parking rate is cheaper, the risk of missing your flight and incurring additional costs makes it not worth it. I would strongly advise against using this facility. read more

Horrible customer service. Made us wait 1 hour to be picked up. They drop the phone on you. Stay away

The sign out front is misleading. It says $25 which I was led to believe was the price. If you look above this there's a tiny hidden sign that says $35. I wouldn't have minded paying $35 but I was misled to believe it was $25. I told the cashier how I felt about it, he put me on the phone with a woman who talked over me and wouldn't let me get a word in. When I mentioned I'd be leaving a review they got very rude and asked me to pay and leave unkindly. (The only positive to the experience where the shuttle drivers who are wonderful and give 11/10 service) read more

Sunrise LAX Parking - Parking Near Me - Los Angeles, California

TERRIBLE EXPERIENCE - RUDE & UNPROFESSIONAL Avoid this place at all costs. I was quoted $30 and told I could come and go freely. After checking nearby lots and returning, a different attendant tried to charge me $35. I pushed back, and he let me in for $30--but it felt shady. Later, I left briefly to grab a snack. When I returned and tried to leave again to check into my hotel, the same attendant refused to open the gate and rudely questioned why I was "coming in and out so much it was weird." I felt uncomfortable and unwelcome. I ended up parking at my hotel instead. When I called to ask about a refund (I was there less than 30 minutes), they apologized but said "it's not a big deal" and left me on mute. I might've understood if he'd spoken respectfully, but he was extremely rude (dark skin, dark glasses, skinny). Unprofessional and sketchy--do not park here. read more

Shoutout to our Sunrise LAX Parking shuttle driver, Anthony! Super friendly, professional, and got us to the terminal quickly and safely. The whole process was smooth from parking to drop-off. Great service, highly recommend! This is my go to spot to park when parking overnight or leaving my vehicle for few days. read more

I waited about 25 minutes for a shuttle. It seems that they are only running 1 shuttle. There is no way that is sufficient for the LAX sh*t show. To really make it awesome they drove the entire horseshoe to pick up a nonexistent passenger at terminal 7 (I was at terminal 1). 45 minutes from terminal to parking lot. Yay. When we got to the lot, there were people waiting to go the terminal that looked as mad as I felt. I hope they made their flight. Everyone working there seems friendly enough and are probably trying to do the best they can. But taking 45 minutes from terminal to lot means that you don't really have a product. I'll probably avoid this place in the future. Then again, I'll probably stay away from LAX until I'm rich enough to hire a helicopter. read more

Rode with Anthony. excellent service and super friendly. definitely recommend using their service.

Great service, and everyone here is super helpful! We just had to call to get a quick shuttle from the airport, and then picking up our Turo took all of two mins. Shuttle drivers were awesome!! read more

We picked up and returned our Turo here and are so happy to know about this place! The people were so kind and responsive. Gio and the whole team treated us super well. We are going to be regulars! read more

Great Experience! The driver was just a joy to ride with and I look forward to another trip back to California. Thank you.

Print pick up from my terminal. Good customer service. Friendly drivers. Knowledgeable with the area. Great price. read more

Sunrise LAX Parking - Parking Near Me - Los Angeles, California

Everything went seamlessly when picking up and dropping off the van I rented. Juan Ortega specifically was instrumental in helping me return my van (at 5am!) and kindly shuttled me to my terminal without making me wait a moment. He was kind, informative, and made my airport and rental experience run smoothly. Thank you Juan! read more

Wally Parking in Los Angeles was a great experience. The pickup was prompt and the building structure is less than five minutes from the airport. There are several staff personnel at the parking structure and besides being friendly they were helpful. Its nice to know there's staff here in case you need them. They have a nice lobby with free coffee you can grab on the way to the airport or leaving. read more

Yonatan was extremely attentive at 5:55 am. I will be returning and felt very comfortable. Thank you for your service. read more

We arrived full of anxiety in a new big and bustling city. Thankful, right when we walk outside we see our van go by. After a quick exchange of ticket number the wonderful Anthony was there with a fabulous smile and immediately welcomed us and loaded our bags while giving us some information on the local environment. Thank you so much for hiring such amazing staff, Anthony truly eased my anxiety and set my trip right! read more

Waited 30 min for the ONLY shuttle to pick us up, just to watch it drive right by and be told it's full. Called to check on another shuttle and the lady who answered was extremely rude. Do not use this lot. $35 for trash service read more

I used this parking lot and I regretted it very much, the parking lot is a mile from the airport, I arrived at 2 am and called the parking lot and they told me that the car had left, the wait for the shuttle lasted 35 minutes, during this time I called the parking lot twice and they wrote to me twice that the car was already on its way. After 35 minutes an elderly African American arrived and when I complained about why he had been driving for 35 minutes, he replied that he was not obliged to take me at all and made me get off the bus, I was the only passenger on this bus. Within 10 minutes I got to the parking lot with my luggage, with a cost of 28 dollars per day they charged me 36, probably with the services he was hanging around from the airport, which they refused to provide to me. Disgusting service, I do not recommend it to anyone if you want to save your nerves and time!!!! read more

Sunrise LAX Parking - Parking Near Me - Los Angeles, California

Juan Ortega is the best. We highly recommend his services. Prompt friendly and courteous

Juan was amazing and super helpful. nicest smoothest ride ever! It was super easy and fast to get to the airport read more

We've been using this lot for years now each time we travel and it never disappoints. Perfect distance from the airport, always a shuttle available to get you there, it really is so easy. This morning we had an early flight and Anthony made it a breeze getting to LAX! Thank you Anthony and Sunrise LAX parking for taking the stress out of travel! read more

Juan ortega was so nice and helpful ! I recommended him ! thank you Good service good person read more

Great parking lots Great charges per night If you park for a week than they will give discount read more

We love Juan the driver. Great service! Thank you so much! We will be on lookout for Sunrise NW t time. Found this to pick up our Turo.

Great experience with Juan O. Very friendly and helpful. Minimal wait time for the shuttle. Smooth process

The drive was smooth, he looked so professional and smart driver , i liked himand he was very nice Juane ortega read more

Our Driver Anthony Was Absolutely Amazing! Great Job!! We always use this shuttle service every time we fly anywhere.It is so convenient...