His eyesight must be completely awful. I took a ring in to have it fixed because it had to be cut…read moreoff due to an injury and swelling. The soldering is bad. He didn't even make it round again and still charged me $20. Don't waste your time and money. I have pictures but no way to post the shoddy work.

Great customer service Mr jimmy always takes care of me great guy and really good businessread more

Very personable..honest opinion.Atmosphere is relaxing..not all tense from pressure selling.read more

We love shopping with Mr. Paul. He can create beautiful jewelry especially from old jewelry. He…read morecan fix mostly all types of jewelry. He is so friendly and helpful. I been going to him for over 5 years.

I placed an order a for a couple of earrings as well a two wedding band sets for me and myself and…read morespent well over 300.00. I am still waiting on my wedding band set and I keep getting the run around when I reach out to chat to a representative about my ring . My wife received her ring March 9th. I've experienced very poor customer service and we've spent a lot of money on several items. We normally go to Kay's but we thought we would get our wedding bands from Zales and I'm very disappointed in your service!!

I came in to exchange a pair of earrings that were purchased the day before as a gift. I told the…read morelady that asked if she could assist me that I called about the earrings and another lady hollers out to her those are the $1,000 ones. Please do not make me a target and shout of the cost of earrings. I was also put off by the way I heard the sales associates talking about another customer. I got the earrings on sale which is the only reason they were purchased at this location. Also, I didn't like the fact that I wasn't able to try on both earrings as I was able to do at other jewelry stores. If you have a problem with theft then hire security. In this case, the earrings sold themselves. No recommendations were made on the first or second visit which is odd. I'm satisfied with the jewelry that I received as a gift, but would only shop here again if I absolutely had to do so.

Had some scrap gold from old jewelry 18k about 29 grams and they offered me $650 for it what a…read morejoke. I went to a reputable gold buyer in Buckhead (ended up keeping a piece) and got $2250 for LESS gold. DO NOT SELL YOUR SCRAP GOLD HERE OR ANYTHING. They'll make it seem like has no value they do not pay market price, very scam like shady business practices. I guess they have to do this to stay in business. Again if you need to sell your valuables go to somewhere with reputation and a place that has better business practices with better margins. These guys stay in business because they straight up offer significantly less money than it's actually worth, a desperate person might not do the research and miss out on thousands! I know a person that sold a legit 35 gram 18k bracelet to them for $400!!! That should've been sold for over $3500!!! Avoid these people! Do your research! Go to Antwerp Diamonds of buckhead!

My husband called this store looking for a chain for a pendant he bought. Not only was he cut off…read moreMULTIPLE times on the phone while he was naming what he was looking for with "Dude, dude, dude look you're just going to have to come in and look" but he was called a "girl" for being too specific and asking too many questions to locate his exact chain he was wanting. We were asking questions over the phone to avoid a wasted 45 minute drive one way. And I'm sure you're going to guess it, THEY DIDNT HAVE WHAT HE WANTED SO WE WASTED THE DRIVE. Terrible terrible customer service. I get you can't let people run over you but be a little more patient and kind. This is what's wrong with the world these days.

Looking for Golds on the southside? Check out J Jewlers located in the peachtree peddlers building…read moreon the far right aisle. I think this is a family owned business, and they were super helpful and accommodating. I wanted to relive my youth by getting some golds for my teeth and got a set of 6 for my bottom row of teeth. There use to be a lot of places that makes grills back in the early 2000s but it's kind of difficult to find now, especially south of Atlanta. They're only opened on Saturday and Sunday so if you want a quick turnaround definitely come in early Saturday and I recommend calling before hand to ensure they're set up in their shop. They did my mold on the spot and I came back the next day around noon to pick up my golds. R they provided excellent service. In addition to grills, they have cleaning services, repairs, and diamond setting. There's a good variety of pieces in their shop. Check them out!

The customer service was great!! They had a very nice selection of jewelry and the represent I…read moreworked with created a wishlist for me so I could keep track of my choices for a later date.

Arturo is the best! Went for a semi-annual diamond ck up & he reshape my ring holder (its a little…read moreloose and that prevents the ring from falling off) and cleaned all the jewelry I had on too. He was soooo nice, patient and service oriented that I ended up buying a piece of jewelry that I wanted to get for a while and kept postponing. Good location too with plenty of parking space.