They did such a great job! I asked for a deep clean and thought it was a very fair price. From…read morethere I set up monthly cleans which again great value for what you pay for. The team is friendly and prompt. Great communications on times, setting up services, and what is included in the package. You can also request add ons!

Amazing service! Good price! Very communicative! Will continue reaching out to this company. They…read morehave been working with us for 1 year now and we are very happy.

I have no complaints about the quality of the cleaning we received from Crystal Cleaning. Our issue…read moreis with the scheduling of our appointments. Early on, we were able to get cleanings in line with our needs with a 2-hour window. Then, the windows were changed to 4 hours. For the longest time, we had a Friday morning appointment, then our times were changed to the afternoon despite explaining the need for the morning. After I contacted them in an attempt to get our morning time back for one occasion, our request was refused, and our times kept getting later and later in the day. CC seems more interested in their convenience than the needs of their customers. By the way, we changed times at their request several times. We were flexible for them, but this was not reciprocated.

I hired Crystal Cleaning to clean my home on a bi- weekly basis. I loved my assigned crew and how…read morewell they cleaned. My review of the company would have been highly rated-just like a lot of the other reviews you will read. That is, until the day Crystal Cleaning switched my usual crew to a new crew. My normal crew had been overbooked, so Crystal Cleaning sent a new crew into my home. Crystal Cleaning assumed that I knew who they were. At that time, Crystal Cleaning also cleaned at my worksite. The particular crew that Crystal Cleaning sent into my home was the same crew that worked inside of our office, cleaning weekly every Monday and since that crew was a subcontractor, they also cleaned on Wednesdays on the side. The day the new crew came into my home, it just so happens both of my kids were home from school. My youngest, 16 years old, was sick in bed so when it came time for them to clean his room, he left his bedroom and went to the couch and watched T.V. By lunchtime, he called me at work to tell me he thought the cleaning girl who cleaned his room had stolen a very sentimental watch from his night stand. Which let's be honest, he should have put away. Nonetheless, the watch was there when the crew arrived and gone when they left. I asked Crystal Cleaning Management to check with the crew to see if they had simply misplaced the watch. The owner Crystal informed me that nobody had seen the watch. After being extremely patient and even informing Crystal of how I would be very forgiving if the watch would just find it's way back into our possession, I was only given more replies such as "we have an extremely strict zero tolerance policy for things like this" and "our crew didn't see the watch at all, they did see trash and cups on his night stand" (which isn't true because just like the rest of you, the night before the cleaning company comes, you tidy your place up! There was no such trash or cups on his night stand) I called Baltimore County Police to write up a report. Crystal Cleaning provided the crew information to the officer. With no talk of any kind of resolution on Crystal Cleaning's end and a long back and forth with Crystal and her office staff, I finally had to ask for their insurance information. Crystal never once offered that information up to me which I found odd when it clearly states they are both Insured and Bonded on their web site. I was given Selective Insurance Crime Bond information with a policy number. I wrote out a very clear and professional email with photos of the watch that was stolen as well as the contact information for the Baltimore County police officer who wrote the report. I asked to be updated with any progress. After a week of hearing nothing back, I emailed Selective Insurance asking for an update or a claim number. Selective replied back to me that I had no rights to the claim, that I was not party time the claim, as stated in Crystal Cleaning's policy and that I would have to speak directly to Crystal to get any further information on the claim. Needless to say, I emailed Crystal doing just that. Her reply was this: "I have followed up with selective and after speaking to the selective agent Selective looked into the claim and didn't find any basis for the claim, and will not pursue this claim." No basis for the claim? The watch was there when they arrived and gone when they left with nobody else coming in or out of my home. How is there no basis for a claim? I replied to Crystal in another email asking the following" Please provide specific details as to what investigation was done by Selective Insurance. An insurance company isn't paid to "look into" a claim; they are paid to investigate a claim. Please also provide specific details on how your company investigated this claim." That was 2 months ago...I have not gotten a reply from Crystal Cleaning to date. No investigation had been done whatsoever by the insurance company because they wouldn't even speak to me. Their policy is a joke and the company should be ashamed of themselves. This is the most unprofessional company I have dealt with. If you're looking to hire them, or if you're a current customer of theirs, happy or not, you deserve to know what can and will happen should a theft happen in your home or place of business. Lesson learned: Put valuables in a locked / hidden space. Maybe think of installing cameras in your kids bedrooms too...(obviously I would never...that's absurd!)

This is the best cleaning service I've ever used. Came out same week on short notice, and the…read morelevel of cleaning was fantastic! The owner was friendly and professional-very pleasant to work with and the ladies who came out to clean were friendly and efficient. Stop thinking about it and hire them!

Team was available on short notice and did a good job with our move in cleaning. We included carpet…read morecleaning and got to feel like we were buying a new home on move in day.

I reached out for them to clean my basement bathroom and they responded very quickly with a…read morereasonable price. They were very efficient and arrived on time for the cleaning. I would highly recommend this cleaning company to anyone!

Very good service, very thorough! Great value as well. Thanks FDCS! Will be using them ongoing…read morenow, monthly

Our Office in Annapolis is spotless and smells so clean!…read moreElmer at Vanguard is a gem. We have had other office cleaners and they are pricey and not as thorough. Highly recommend Vanguard Cleaning Services of MD. Love the PRICE too!!!

Aaron Cleaning provides prompt, friendly, swift, efficient service. In the last two years at my…read morejob, they've been here faithfully, and we are NEVER disappointed. Awesome service. Awesome personnel. We'll be using them well into the future and suggest you do the same.

From the owner: Commercial and Residential Cleaningread more

Great company!! The staff were very professional and responsive, the services exceeded…read moreexpectations, and the prices are very reasonable. Will definitely continue to use the services.

From the owner: Classic Cleaning, LLC provides the highest quality of professional cleaning and customer service…read more We will impress you with our attention to detail and areas covered. Our dedication to quality service, coupled with professional care, ensures that your office impresses your clients and customers from the minute they walk through your doors. We view ourselves as an extension of your organization and, therefore, pride ourselves on making sure your needs are met at all times. Our excellent reputation in the industry is built with our customer's needs and wants in mind. Classic Cleaning, LLC provides customized cleaning plans to fit your needs and your budget. Contact us today for more details!