I have to start by saying that I am extremely picky when it comes to cleaning. I want my house truly clean, but I also don't want to spend my entire weekend cleaning for 8 hours myself. Glenda's team did an amazing job from top to bottom. They were thorough, efficient, and paid attention to the little details that make a difference. When I came home, the blankets were neatly arranged with bows, the bathrooms looked spotless, and even the toilet paper was folded into the cutest design (I had to include a photo!). What really impressed me was noticing the next morning that they had even cleaned out my shower drain, something I hadn't expected and didn't realize until later. The house felt fresh and truly clean. Needless to say, I was very impressed and have already decided to start using them monthly. Thank you, Glenda and team, for such a wonderful job! read more

Baltimore HCS Home Cleaning Services - Toilet paper - Home Cleaning Near Me - Baltimore, Maryland

Nice people. Very responsive but very mid tier cleaning. Had to go over the floors and vacuum again. They didn't vacuum under the bed or table or under anything. Stairs were not vacuumed. They didn't sweep the hallway. Bathroom and kitchen looked clean. Floors were sticky after they cleaned. read more

They did such a great job! I asked for a deep clean and thought it was a very fair price. From there I set up monthly cleans which again great value for what you pay for. The team is friendly and prompt. Great communications on times, setting up services, and what is included in the package. You can also request add ons! read more

Amazing service! Good price! Very communicative! Will continue reaching out to this company. They have been working with us for 1 year now and we are very happy. read more

We have used this cleaning service for about 5 years. They are reliable, professional, honest, trustworthy and very good cleaners. Baltimore HCS home cleaning is easy to contact and great to work with. Pricing is very reasonable. Highly recommend them. read more

Baltimore HCS did an amazing job cleaning my apartment from top to bottom. My surfaces look brand new! Trust me, they were not in great shape before Baltimore HCS showed up. Another plus was they provided fair rates, and were up front about any potential added cost PRIOR TO coming on site. Big plus in my book. Highly recommend! read more

Team did a deep clean of 4 bedroom, 3 bath home and they were efficient, did a great job and were friendly and timely. They also did windows inside, which will help our house sell! We are now using them biweekly. Highly recommend! read more

My experience with HCS was great! I was looking for a new company to replace an old one that I was using, after things began to change with their service and mainly, damaging our items while cleaning and not letting us know. Communication was easy and so was scheduling! Prices are fair! There are a lot of places charging a LOT of money but I was very happy with the price for my initial cleaning! We're going to set up monthly cleanings to keep the house in tip top shape. Elaine and Zaire came to clean our home and did an EXCELLENT job! They were friendly and worked efficiently! In and out in about 2 hours! I'm very happy to have found HCS, by the way, I found them through the project help right here on Yelp! Very happy customer! read more

We have been using Baltimore HCS in our home for over 2 years. We have had nothing but great experiences with this business. They are truly flexible and amenable if we've ever needed to change or adjust our appointment times or dates. We definitely recommend them to anyone looking for a housekeeping company. read more

Really great work - the deeply cleaning service was horough and fast! They did everything I requested and the house looks beautiful. They were especially careful about putting everything back after cleaning surfaces. Great value, highly recommend! read more

We paid over $500 for them come come "clean" and it look exactly the same. Our house was empty and still filled with dust and dirt. To their credit, they recleaned, but it still was barely touched. They refunded the $100 TIP I left and another $100, but it was truely a waste of money. Just invest in your own cleaning supplies and save your money. Ridiculously overpriced for a mediocre service and even worse customer service. read more

Awesome teams of prompt and reliable professionals, very responsive home office who makes it easy to coordinate via online, text, or phone, and the house always looks and smells great! Highly recommend. read more

I hired Kelly Green Club to do a move-in clean based on all the glowing reviews I read here on Yelp. I had a poor experience and would definitely not recommend them as the 'cleaning' they provided was of very low quality. The previous homeowners had done a decent job of cleaning the house before they moved out, but I wanted to hire a cleaning service to really deep clean and sanitize everything. I booked with Rosy who provided me a list of services that would be performed - great! The only problem was that it become evident pretty quickly that several of the services I was quoted for were not actually performed. For example, there was visible dust on several surfaces as well as grime in the powder room sink. I was easily able to remove the grime myself with water and a paper towel, but why should I be doing that myself when I paid over $300 to have the place professionally cleaned? I'm extremely disappointed in the level of service I received and will look elsewhere for someone to clean my properties. read more

Baltimore HCS Home Cleaning Services - Grime left in the bottom of a sink - Home Cleaning Near Me - Baltimore, Maryland

Scheduled them for our before Christmas cleaning and it was a great experience. I prefer to do all of this kind of scheduling online and other than a few brief calls for billing purposes we were able to do it via the messaging system. Scheduling was a breeze and a team of two showed up right on time, did a thorough job, and were done sooner than I expected while still doing a very good cleaning. Pricing and services were very clear and being able to add specific extras is super helpful. Will definitely have them back! read more

I needed something soon and this company was very accommodating. The cleaners arrived on time and did an excellent job. I have guests coming in this week and now I can breathe sigh of relief. read more

Not only was it easy to get a quote and schedule service with Baltimore HCS, but the crew worked efficiently and did an excellent job. I needed a move-in clean for my 2000 sq ft home and they really did a wonderful and very thorough job. read more

I don't know where to begin. I hired Hector and his team to do a Move Out Cleaning when our tenants moved out. We needed to get the house in pre-rental shape to put up for Sale. The house is in Canton and about 1250 sq ft. It looked liked it wasn't cleaned in a few years. I knew this was going to be a challenge and Hector was up for that challenge. He and Rosy had the best communication with me. No matter if I texted him or called him, he was ready to answer my questions and he was always so very polite. In the cleaning day, I was texting back and forth with Lucy, and she also was a pleasure to communicate with. All so very nice. The difference when they finished was like night and day. I am so very happy with their service and I highly recommend Kelly Green Club. Thank you all so so much!!! read more

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Unprofessional maid, not deep cleaning And they take money then they cancel the cleaning with guy Bad experience read more

This is the first time that I hired a maid service so I was not sure what to expect. We are very happy with the cleaning service, and communication with the company. The cleaning ladies were on time & professional, we are planning to keep using them. read more

Excelent service. From customer service to cleaning provided. My house looks and smells amazing.

I hired this company to do a deep clean before I moved into my new home. When the ladies arrived on time they didn't have heavy duty cleaning equipmen. I did not pay it any mind. if anyone knows when you are moving you are being pulled in a lot of directions. The house was empty no furniture yet. When they finished I did a quick review and everything seemed great! That is where I was wrong I should have done a thorough review of the entire house. I was charged $485 for the job. It wasn't until I started unpacking that I realized this job was not done properly. Cobwebs on corner, top of cabinets dusty, inside not clean, knobs greases, etc. I reached out to my contact person and he said he would have the same crew to come and fit everything. I declined because they didn't do the job correctly the first time so I wanted another crew. I think long story short I would not recommend or hire them again. I was looking for a monthly cleaning service and this will not be it. For the price I should not have any complaints read more

Beatriz cleaned our home so beautifully! We have three cats and a dog so there's tons of hair in the carpets and on the hardwood floors and she got rid of it all! Our bathroom was sparkling clean as were all the bedrooms. I tidied up before I left, but she must've gone above and beyond in tidying even more. She was also friendly when she arrived (right one time) and remembered our many pets. Also the rate for the cleaning is affordable. I know that's a relative term...but compared to other cleaning fees this one is competitive and fair. I highly recommend HCS Baltimore and Beatriz specifically. I hope she can come to our home again! read more

My fiancé and I scheduled a move out clean and a pre-move in deep clean. The pre-move-in clean was scheduled first. They never showed up. Hector apologized and said he would clean the house for 50% less. Moving was incredibly stressful and we felt very disappointed that we had to move all of our belongings into a dirty house with tons of dust from recent renovations. We proposed that we would only give them a second shot if they cleaned both houses for 50%. He replied and said "Thank you for your reconsideration. We can definitely help you with those dates. I will go ahead and schedule the two services. ". The tech showed up to the first address to do a post-move-out clean. The tech was very friendly and did a fairly good job. The oven and fridge looked great, but the grout in shower wasn't touched. Still, we planned to use them for our new house deep clean. Hector emailed me and said he only meant to offer 50% on the other house and felt it was fair to ask us to revise a previous Yelp review if we were satisfied with the cleaning. Again copied from the email "if you guys are happy with today's service and consider we have stood behind our services and really care about leaving you with a better taste in your mouth, please fix your review on Yelp before we service (Insert Address here) and I give you my word we will honor the 50% discount on the total cost for both properties. I think that's fair". I let Hector know that we would leave a revised review if we were satisfied after both properties were cleaned and not before. I let him know that it felt like he was holding the 50% hostage unless we altered our review. He said that wasn't his intention but feels like he was being taken advantage of. They missed an appointment. We said we would give them a second shot if they cleaned both properties for 50%. They agreed to clean both locations. Since they clearly didn't read our email thoroughly they felt slighted and tried to guilt us several times over email. They had an opportunity to say no, and they didn't. They then told us we were taking advantage of them. Avoid the disappointment of a defensive manager and book with someone else. I would not be surprised if Hector replies with a very defensive message. After reading several reviews, that seems to be his brand. I never Yelp, but clearly this was a negative enough experience to write something. Avoid! read more

Hector's crew just left my house after a cleaning service. This was my first time using a cleaning crew to clean my home and i was nothing short but pleased with the level of care and cleanliness they applied for this work. They were prompt when they arrived and both went to work expeditiously. The bathrooms, bedrooms, kitchen and the general areas all look clean. I wont hesitate to call them when the need ever arrises again. Please book or request their services with confidence. read more

We've been using Kelly Green Club for the last 2 years. We just recently switched to having them come 2x a month. Every time they come, I am shocked by how quickly they clean our house that our toddler and pets are always in the process of destroying and how great of a job they do. Last time our cleaner was, Iliana, and she did a spectacular job. She also put up with my wife and I both working from home and was able to clean our house quickly, while trading rooms with us as we tried to attend meetings. Overall, I would highly recommend them to anyone looking for a reliable cleaner who produces excellent work. read more

After seeing all the reviews I had to make the choice to go with this company. I have decided to move and needed my carpet cleaned and home cleaned for the next tenant. I set up an appointment to get a quote for both services. Everything was right in my price range. I was so concerned with the carpets since that last company did such a bad job. I was assured that the stain would come out. This was a 2 part service. They came to clean on the first day then the next day my carpets. Let me tell you they cleaned the hell out of my home. The carpets turned out wonderful ! I'm so happy I decided to go with this company. They were also very communicative with me with the dates and times available and whenever I needed to ask a question. I'm very happy with the services provided. I would highly recommend! read more

I was looking for a local company to clean our house, which contains two humans and six cats. I am so glad I booked Kelly Green Club. The young woman who cleaned our house did and AMAZING job. The bathrooms are spotless, and the floors! So clean! My partner and I were both working from home and she just navigated around us. I will definitely be calling again. This was the best decision I've made this year. read more

Kelly Green club was wonderful. All the employees are friendly and responsive. They were especially mindful during covid. Highly recommend.

Excellent job cleaning an apartment that hadn't been cleaned in too long of a time. Couple delays in getting started (but reasons were explained). Quick and thorough service-- Apartment looks like new for the next tenant. Price seemed reasonable (didn't shop around but price was similar to what I paid in Indianapolis four years ago). The two ladies put in a lot of work to get the apartment looking good again. I highly recommend them. read more

I highly, highly recommend using the Kelly Green Club for any rug cleaning needs! I had a pleasant experience from beginning to end, and now when I look at my clean rug I smile just because of how nice and accommodating the owner, Hector, was. Also, you can request an estimate right in Yelp! Did you know that? Me either!!! But when I was searching for rug cleaners an estimate panel just popped up! Hector literally responded to my request within minutes. And his price was super reasonable, it was way less than all other estimates I received and was just about as much as I was willing to pay to try to clean my rug, that was in pretty bad shape with pet stains and all (I was considering just buying a new one to be honest, but Hector let me give it a chance!). Anyway, it came out PERFECTLY! Took less than a week, and was in GREAT condition. It looked practically brand new! I am so so happy I got to keep my rug and didn't have to get a new one! They offer to pick up and deliver, but I chose to drop of and pick up myself. Hector made sure to stay open for me till I got there which was nice, he was super responsive on Yelp messenger which was really helpful. I don't believe the accept credit card, cash is preferred! :) Thanks Hector! :) read more

Kelly Green Club was able to accommodated us on a short notice for a full move out cleaning and they did an excellent job. They deep cleaned every aspect of the home including the fridge, oven, stove top, freezer, bathrooms - everything. Phenomenal job, very quick and GREAT customer service. We will use them again for every cleaning in the future! read more

I will keep it short and to the point: Very timely response when I asked for a quote. Accommodated well to what I needed. Followed directions clearly and communicated well during the service. Would highly recommend. Would use their services again. read more

Have a property in Lutherville that needed deep cleaning and called them. I had used them last year so familiar with their quality. Second time they went and the job they did is still amazing. Kudos to Rosy who was my contact all the way though the process. Hector you need to give Rosy and your two cleaners who went to my place a raise! Hahaha. They are a credit to your company. read more

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Supper disappointing. Scheduled for the morning of my moving day to clean our new place and for my old place a few days later. They never showed up to do the cleaning of the new place and left us in a scramble. Added to a stressful situation. Can't speak to their cleaning obviously. read more

Communication was great and service was excellent. I got a quote immediately and got a clear breakdown of what the cleaning service includes. I was scheduled within a few days. The cleaning went exactly as promised and I'm so happy with the results! read more

I used them to clean my rental apartment and my tenants were extremely pleased. The quote they gave me was exactly what they charged, no hidden fees or anything. Price is very reasonable too. I will definitely be using them again for moving clean. Thanks Hector! read more

Couldn't be happier ... they did everything I asked, and made my stovetop look brand new again. Cleaners arrived on time and were super sweet and polite. read more

We have been using Kelly Green Club for two years and have been really pleased with the service. Most recently, Thalia was our tech and did an awesome job. She communicated about her estimated arrival time, was thoughtful with attention to small details, and was quick and efficient too. Our house smelled amazing when she was finished. Definitely recommend! read more

We hired them for a move-out clean for a house that was about to be put on the market. I got a quick response from Hector and his team was able to accommodate us on short notice. I liked the tech factor, you get a confirmation email before they come to the house and are reachable through Google. The cleaning was great! The house was empty so nothing to work around but the house was previously inhabited by borderline hoarders so they were able to erase all of that and even cleaned up some kind of sticky mess that was stuck to the pergo flooring. I would hire them again. read more

I cannot speak highly enough about Kelly Green's cleaning service. I used them for my move-out clean of a 4 bedroom row home. It was about $290, but completely worth it. I got my entire deposit back. They did an excellent job and Hector was super professional. I had a million emailed questions and he answered all of them in a timely manner. Thank you all! read more