Horrible. If you're looking here for your loved one, ask them how many Executive Directors they…read morehad. At least 10 since the place opened in 2022. Just this week, Jim, one of the Activity Directors, was fired suddenly, after three years of providing great service to the residents. Food is awful, and lacks choices or quality. Have a special diet? Too bad. Eat what they make-- and pay $400/month for it! Mom needs low sodium and asked for alternatives for breakfast. She was told that she should just eat the sausage. Ummm....no. She cannot. Please do not treat her like an incompetent child. She is fully aware of what she can and cannot eat! But the most egregious?? Try having no way for the EMT's to access an apartment after hours. My mom fell and hit her head. She couldn't open the door. They had to break the lock to get in! And five months later, the lock is still broken. Still not convinced to stay away? This week, they drove my mom to Sherman Hospital for an appointment she had there. The bus never returned. My mom called me, saying she'd been waiting over 2 hours. My mom, who is 87 years old, was told they were coming and they never came. I called to find out when she could expect the bus and was told, 'oh, I thought she was home'. They had *no idea* that my mom was left behind. I had to go and get her and bring her back. Needless to say, she is moving to Clarendale at the end of this month. Do yourselves a favor and stay away from this den of incompetence and disregard. oh, and the other review that mentions the wonderful Director, Brian? he lasted about 6 weeks.

1 review 7 minutes…read moreago NEW What a great experience ! It started as we were greeted when we walked in the door. Brian is very knowledgeable about The Oaks. He took us to the desired apts, allowing us to " get a feel" for the size and style, layout while also answering all questions , ( trust me there were a lot ). As we were looking at the different floor plans, he was also talking and showing us all of the amenities throughout the community. We ended up at the main restaurant, where he invited us to return and enjoy breakfast ,lunch, or dinner, , further getting a feel for what goes on, and resident interaction.After we completed the tour, we asked for a few minutes to sit and chat, but also observe how some of the other residents interact daily. We were very pleased, with the looks, the tour, and also with Brian's patient and knowledge, and the "No Pressure" attitude. My mom said she felt good about everything!! We agreed to return the next day with my son so he could see and get a feel for the community where she would be staying. He agreed, it was comfortable and the right place for grandma. After having a little discussion, we all agreed and signed the lease. What a wonderful experience for mom, as well as myself, and even my son.

My Father has lived at Revere Court for 6 years and I can't say enough good things about that…read moredecision. The staff is amazing and attentive. The programs they offer to our loved ones are exciting and enriching on a daily basis. Placing my Father in a memory care home was the most stressful and difficult decisions I've ever had to make but I'm so thankful I chose Revere Court. They put all my worries at ease and have handled the pandemic gracefully and carefully to keep our family members safe and loved.

My father has been at Revere Court for almost five years. We originally moved both my mother and…read morefather there together because my mother had Alzheimer's. They had a wonderful room together and were very happy. My dear mother passed about two years ago. My father wanted to stay in the room they shared her last few years and Revere Court told us that room would always be my father's room. The staff treats my father like family. They are kind, thoughtful and always treat him with respect no matter what. My family has been extremely happy with everyone there. Pam is exceptional. She is always there to answer any questions we have. I want to mention Jim the night nurse also. He has been always there for us when ever we needed to have dad checked on late at night or just a evening chat with dad. Thank you to all the staff there. We appreciate all of you.

If you are looking for assisted living for your loved one, I encourage you to talk with the staff…read moreat Eastgate Manor. They will give you your options and if their facility is right for you, they offer compassion and care beyond your expectations.

Throughout my parents' search for an affordable and appropriate facility for elder care, Eastgate…read morestands out as the best choice. The staff is warm and welcoming, Carrie S. is very caring and proactive with offering information and pacing it well with the inhouse tours. We were treated with utmost consideration and flexibility in the decision-making process for the best place for my parents in supportive living. We learned the most about this option in sessions with Carrie and Maureen and always walked away with updated info about Medicaid. the residents seem very happy, and approached us during our tours with smiles and positive recommendations about Eastgate. In all the places we visited, this experience by far is the best one.

My grandma (and my 4 year old son's GREAT grandma!) lives here. She is 104 years old and lived on…read moreher own (after out-living 2 husbands whom she adored) until about 99. She was fiercely reluctant to leave her solitude and "stuff"...but I feel she is in a good place, with good people and surrounded by other seniors - some of whom she relates to, others maybe not so much (she is a tough cookie). Being a retired teacher and very involved in politics, environment, juvenile rehabilitation (amongst many other things that make me feel slightly unworthy...LOL as she is one to look up to!) it was hard for her to accept the reality of her life. I live in SF, CA. I grew up until age 7 in Michigan, spending summers in Ohio with my mom and grandma, sometimes my older brother too. My grandma taught me many things. I lived in the moment with her, picking berries as we floated down the river by her home on a canoe, to later make pie. We played piano, did ballet, wrote letters, cooked many meals, told endless stories. She taught me how to sew, how to make an entire outfit. I could go on and on about this amazing lady but this review is about Sunrise, right? Well, I have been here once. I plan to go back in the next few months. The 1st time I went, my son was 2 - now he is 4. The place is clean, well staffed and has upbeat lively old time music playing in the background (think "somewhere over the rainbow!"). I was worried about seeing my dear grandma in a "home." She took care of her parents, avoiding nursing homes for as long as possible. She took care of her ailing husbands in the same regard. So, to have to see her in a place that she worked to avoid putting those she loved....was hard. Sunrise helped alleviate this anguish with me. The people were warm, engaging and helpful. While I was there, I did not see too much interaction with my grandma. This worried me. It made me wonder how she was treated while I was not there. They would abruptly enter her room, do what they needed to do and then leave. I removed a star because I would have liked to see more warmth and engagement. I will be back soon and will observe any updates and report. But I can say, if you are considering an assisted living situation for someone you love - this is a place to consider. They do a good job here.

Mom was here for a year and I would rate it the only place to have your family staying. I would…read moresay that the care givers are the BEST anywhere..

I had the opportunity to perform again for a Father's Day Brunch for the residence. Terry Dyson…read morereally does a GREAT JOB and made the Fathers & their families feel SPECIAL. His organizational skills are amazing as everything always runs according to plans. I hope I get the opportunity to perform there again as it's a pleasure watching the residence enjoying the moment. Trav P - Saxophonist

Alden Estates of Huntley is an amazing group of caring people who are assembled together as a…read moreperfect care team. Nursing homes and rehab centers sometimes get a dubious reputation. Not here at Alden Estates of Huntley! This care team is amazing from when you walk into the door and sign in to the activities Director Delight ( yes that's her name as well as her outlook of every activity! and life) Every RN and CNA in the building is on point. It's impossible to list all the names of the wonderful staff because they have created a culture within every team member. The food is excellent from the daily meals prepared, the amazing Holiday meals that the family can enjoy with their loved ones for a small fee. Even having daily popcorn and Sundays free to the residents. The lobby has the feel of a very nice hotel, with a bird cadge filled with cute little finches. Where every detail is designed to make your loved ones feel warm and welcomed. There many activities our loved one really enjoys! We can't say enough great things about the place. We took our loved one from the Hospital directly into a long term care situation. Anna walked us through every aspect of what lay ahead. This was invaluable in settling both our fears as well as moms. They are all professional, loving, kind and caring. It took an EXTREMELY sensitive and difficult situation and made it an easy. If you need a rehab facility or a long term care team for your loved Alden Estates in Huntley is your place!

Can't say enough good things about this assisted living home. When we were looking for a place for…read moremom to live, after it was evident she could no longer live alone, we looked for a facility where she could stay even as she needed more and more help. Heritage has been amazing. Managing her meds, being available as much as she needs them. When she was in the hospital they even came to visit and talk with her. I so appreciate all of their help during these very difficult times. And the best part about it... she likes it there. The food is good. The staff is helpful and friendly. They honestly take care of 100% of her needs. Thank you Heritage!

My mother has been at Heritage since Jan, 2017. I chose it basically because of location, as I live…read morein Huntley, and also because it is a smaller facility. Mom was 95 and needed a smaller, more nurturing environment. Now, at 100, she is still there. I can't say enough about the wonderful staff all the way from the administrator to the cleaning folks and kitchen help. I never worry about Mom and recommend Heritage Woods %. Is is definitely a 10 out of 10 in my book!!

IV used elder works or something very similar in another state . They really didn't help me with my…read moreneeds . I was told to call and I could possibly get a microwave, and possibly a small couch. They had both peices but for some reason I couldn't have them . sorry I don't remember the reason why. I just relocated in this state and everyone really thought this place would definitely help me. So I'm hoping what I'm reading you help with permanent housing? IV been homeless for almost 3years . I was staying at one point with my son but that just wasn't working out. But I need permanent stable housing. I'm on fixed income and I'm disabled woman 64yrs old with a small fully registered service animal.hopeing this time elder works can help me this time.

In life you never want to think that you will need a service like this, however it came time for us…read moreto find a Memory Care facility for my Mom. I asked on a Palatine Facebook page if anyone knew how to find a place and I was directed to this service. Upon getting in contact with them, they were kind and compassionate during such an awful time in our lives. They provided me with five top notch places to look into. They followed up even after we secured a place. I would highly recommend this service to anyone that needs some assistance in locating a facility like this. Thank God for a service like this.

DO NOT LET THE WOMEN JORDAN INTO YOUR HOME. SHE STOLE MY CLOTHES. she's not to be trusted at all. I…read moredid speak with the manager Spencer and he did resolve the issue with compensated me. He will be sending me a check to make up for my lost clothing. My point is just to warn others. She was supposed to be taking care of my grandma while me and my grandpa were away at work. I briefly met her when I came home for my hour lunch to check up on my Grandma ( she's digressing with memory loss) and I think as soon as she met me and learned a younger girl lived with her grandma at the house, that it was an opportunity for her to snoop around the house once I left to go back to work. she barely did anything to help my grandma with cleaning or assistance. Instead she went snooping into rooms upstairs where she WASNT Supposed to be. She stole 3 pairs of my high end leggings and 3 pairs of my jeans along with 4 pairs of cami tank tops that were tucked away safely in a drawer. Mind you she's not our regular care giver for my grandma . She was just here for a day becasue our regular caregiver was out sick. Please ask more questions before allowing any stranger into your home even if your the granddaughter such as myself

We Love Allison! She's so good at taking care of my father. I highly recommend Homewatch for your…read morecaregiving needs.

Beautiful retirement community! It looks & feels like a beautiful cruise ship…read more They have done a great job with quarantine during the virus to keep everyone safe. Meals are not always healthy choices but there's always a salad available. (Need less fried & buttered choices)

From the owner: We've thought of everything. The value and luxury built into our long list of amenities are what…read moresets us apart. Our month-to-month rent includes no hidden fees. With everything taken care of by our professional staff, you'll have the time and freedom to enjoy all the amenities and services we have to offer!