I am a 56 yr old critical care nurse of 26 yrs who happened to need a SNF to recover from a…read morerespiratory infection after multiple hospitalizations. I had no idea where to go but started looking at reviews online of facilities in my network. Park Manor Cy-Fair was the one I chose. The first two days were hell, but then it eased out & turned out to be a descent place. The staff were nice & many went above & beyond. There were a few hiccups with medications & food quality but overall things were descent. Upon my discharge I realized I would definitely return to this facility or recommend it to others going through hard times. No place is perfect, but this was a very good place.

Park manor offer nursing and rehabilitation at the same facility. They need to separate the two…read moreservices. These combinations of services is total chaotic.

They invited me in for a job interview the woman seemed nice and I am qualified for the job had my…read morecertifications to be a cna and bls. I have more than 10 years of experience in wound care and taking care of a double amputee as well as doing the Hoyer lift. I was told someone would email and call me even if I didn't get the job. Nobody emailed me nobody called me I called them nobody answered. I thought the staff was nice the place was clean the residence outside they were playful and friendly. They probably didn't call me back because I told the front staff that a man in a wheelchair started to roll away he kept saying he wanted to leave and they asked if a staff member was outside guess someone is supposed to sit with them and no one was.

I came here for an interview. I was emailed to come in for a scheduled interview. I showed up on…read moretime and upon arrival, nobody knew who would be doing my interview. I applied online, but the receptionist told me I had to reapply in person on paper. After taking 10 minutes to fill out all the pages, I was then told to wait another 20 minutes for someone to come see me. After 20 minutes, I was told to go home and somebody would call me to reschedule because they were busy. I got a phone call a couple days later about my application, and they said they would reconnect with me in a week. It overall seemed so unorganized and not respectful of my time whatsoever. Do not apply or waste your time here.

The Blue Star Hospice Team were each exceptional with their respective assistance, support,…read moretreatment and preparation plans, and care of my elderly father at our home. He passed away on 9/14/2025 and our family is still grieving his loss. He was comfortable, surrounded by family, and loved so very much. Excellent patient care from start to finish. Thank you Blue Star Hospice - we are so grateful.

My Review of Blue Star Hospice…read more Less than a year ago, my mother, who was nearly 98 years old and sharp as a tack, began showing signs that deeply concerned me. I contacted my mother's primary care physician's Office, and a Physician Assistant named Ann came to our home to evaluate her condition and offer guidance. It was an excellent visit. Ann was professional, compassionate, and sincere. She explained that my mother had entered the final stage of her life.My mother had developed a fear of taking showers and using her walker. She began asking simple questions about things she had always known. Her short-term memory seemed to have disappeared, although her long-term memory remained remarkably strong. Ann explained that there were services available that could help my mother remain at home instead of moving into a nursing facility. My mother's greatest wish was to spend her final days in her own bed, and I was fully committed to honoring that wish. Ann recommended that I speak with a hospice provider and suggested Blue Star Hospice of Katy, Texas. I agreed, and shortly afterward representatives from Blue Star Hospice came to our home. From the moment they arrived, I was impressed. They answered every question I had and even addressed questions I hadn't thought to ask. Most importantly, I felt a genuine sense of compassion, connection, and trust. I had no idea that Medicare would cover in-home hospice care. Frankly, I didn't believe it at first. Yet it was true, and I never received a bill. After paying taxes my entire life, I was pleasantly surprised to learn that this valuable service was available. Blue Star Hospice worked with me to create a care plan that allowed my mother to remain comfortable at home. Several times each week, caregivers visited to help with showers and personal care. A nurse visited regularly to check my mother's vital signs, monitor her condition, and arrange for any medications she needed. The care they provided was outstanding. Over the next nine months, my mother developed a deep affection for the women who cared for her. Tanisha helped her with bathing and personal care, always treating her with kindness and dignity. Nurse Penny carefully monitored my mother's decline and consistently prepared me for what was ahead. She explained what signs to watch for, how to handle difficult situations, and how to use medications properly to keep my mother comfortable. As the months passed, my mother's heart function declined significantly. Blue Star Hospice arranged for an oxygen concentrator, which helped her breathe comfortably and prevented the panic that often comes with shortness of breath. Without Blue Star Hospice, I would have been completely lost, and my mother would have suffered unnecessarily. Each week brought new challenges as my mother's health slowly declined. Nurse Penny was incredibly accurate in preparing me for what to expect. During every visit, she explained the next stages of the process and guided me through each change. When my mother was nearing the final weeks of her life, Nurse Penny told me what would happen and what signs I would see. Everything unfolded exactly as she had explained. Blue Star Hospice also provided a comfort-care medication kit that was kept in my refrigerator. During my mother's final 24 hours, that kit became invaluable. The medications helped keep her peaceful and comfortable during her final moments. Without them, I believe she would have suffered. Just as importantly, having those resources available gave me peace of mind. I knew my mother was comfortable as the time came for her to leave this world. As a caregiver, I cannot overstate how much Blue Star Hospice helped me emotionally and mentally. Caring for a loved one at the end of life is exhausting. There were many times when I felt overwhelmed and emotionally drained. Knowing that I could reach someone at Blue Star Hospice at any hour, whether through a home visit or a phone call, made all the difference. Whenever I had concerns about medications or symptoms, they were only a phone call away. They always knew exactly what to do and were willing to guide me through every situation. On the night my mother passed away, I called Blue Star Hospice. They immediately told me what steps to take and informed me that someone would come to the house to examine her and complete the necessary paperwork. Just as they had throughout the entire journey, Blue Star Hospice handled everything with professionalism, compassion, and dignity. I am profoundly grateful to everyone at Blue Star Hospice. Without their support, guidance, and expertise, I do not believe I could have successfully cared for my mother at home during her final months. Because of Blue Star Hospice, my mother was able to remain where she most wanted to be--at home, in her own bed, surrounded by love and comfort. I give Blue Star Hospice my highest recommendation. They provided exceptional care for my Mother.

My family's experience with Atria Senior Living has been wonderful. The team goes out of their way…read moreto provide a safe and enjoyable living space for my mom. When it came time for my mom to move to an independent living community, Atria Senior Living was the only community that I toured for her. From the moment I walked through the door for my tour, it was clear that Atria was where she needed to be. I looked at other places online but none of them offered everything that Atria offered. I no longer worry about my mom's safety or well-being. From the time she gets up in the morning, the Atria staff is making sure that she is up and moving. She has three delicious meals every day. She goes to group exercise several times a week. There is music, movies, and many social events that she attends. And she has maid service once a week so she doesn't have to worry about her apartment upkeep. She is free to enjoy the fun stuff that is provided by Atria. The biggest change though in her life is that she has so many new friends. Moving to Atria is one of the best decisions we made as a family. No regrets.

Our many thanks for taking such an effort to be sure all residents are warm and well fed during our…read morerecent freeze,We all apprereciate the staff working extra hours during this time of unknown weather. Billy and I are proud to call Atria our new home with such wonderful employees and residents. Warmly, Pat nd Billy Tumlinson

I would definitely recommend Spring Cypress Senior Living. Everyone is very friendly. The facility…read moreis very well kept. The admissions lady was very informative and helped answer so many of my families questions.

I cannot say enough about how wonderful Spring Cypress Assisted Living is! The staff (April, Linda,…read moreDrew, Brandon and so many more) are so caring for my mother. The residents including my mom are happy and have so much to do. The activities are fun and the activities director Shelley puts her heart into keeping everyone busy. The facility is clean and does not have that clinical look. It's like walking into a luxury resort! The dining room is beautifully set where you can enjoy a true restaurant experience from a varied menu everyday! Thank you Spring Cypress for welcoming my mother and making assisted living a great experience for my mother and family.

WOW! What a stunning community!…read more The Reserve at Katy is under new management, and the transformation has truly exceeded my expectations. From the moment you walk in, you can see the care and attention that's gone into creating a beautiful, welcoming place to call home. The staff is kind, attentive, and genuinely cares about the residents. Speaking of the residents--they're incredible! Together, they create a warm, friendly atmosphere that makes The Reserve at Katy feel less like a senior living community and more like a family. If you're looking for Assisted Living or Memory Care for a loved one, I highly encourage you to stop by and experience the new Reserve for yourself. You'll quickly see why we're proud to call it Home.

As a former employee I do not recommend this place for your family member. I am only speaking of…read moreovernight care. They do the bare minimum. When someone is changed the diaper/depend is thrown on the floor so whatever is in it has now contaminated the floor. They do not change residents till the morning which means people sit in their urine and feces till 5am at this point the entire bed is soaked and not only is it NOT changed but bed pads are laid over it for the next shift to deal with. This place is INFESTED with roaches. You visit your family after 10pm walk into the room without turning the light on you will see. Even if they did have someone come out and spray I'm afraid this place is way past that point of return. THIS is why I quit because of the roach infestation. This place is beautiful it needs a lot of work employee wise. How can you take care of anyone showing up to work at 6am smelling like a pound of marijuana. Employees need to be drug tested here.

The answer to your prayers for comfort, peace of mind and professional care for your loved ones who…read morerequire 24 hour care , love and assistance. 2 years and Mother loves her "apartment" LOL

Our mother was in this facility for a little over 2 months and we could not leave soon enough. She…read moreneeded some extra care and the facility stated they could handle but as soon as mom got in the door and they had our money they suggested 'Hospice Care', this way they could have her there and do as little as possible, which is exactly what happened. A few of the girls were caring and knowledgeable (about 3), but others did not know and/or were not properly trained to handle a peg tube, and other, creating some accidents and unneeded stress among other issues! Outsiders even told us that there were better places and to get out as soon as possible. Management made promises and of course they want to get you in the door but buyer beware, once you are in you better be there just about every day to check in or who knows how your loved one will be handled or treated. They keep surveillance cameras for their benefit but won't allow you to have any - wonder why? Oh, they are nice enough and rapidly made changes and kept our monies instead of acting in a more professional manner after saying might give back if another party moved in. Well the other party was in within the day and no monies were refunded. All in all they are one big smiley face that's not so kind with not so well trained staff for the ones really needing the care. There are many other wonderful places that truly care. We know and have found one now with a night and day difference. So if you are considering this place do not be misled by the presentation - Beware!

The residents are always engaged in activities and stay very active. This is one of my favorite…read morefacilities I have been too and it's always very clean. The ladies at the front desk are so friendly. Live music is brought in. There is a beauty salon and movie theater. The employees go above and beyond taking care of residents here.

What started out as a five star 2 years ago, has now dropped to a -5, as the care is despicable…read more sleeping in urine, rooms not cleaned, garbage on floors with feces pull-up not being cleaned up from room. No leadership as there has been total staffing turnover twice in 2 years so no one is in charge, along with no one knows what to do being shorthanded. We have removed relatives from here to a much better facilities. Be very cautious to this place, family members sleep in soiled sheets, rooms are not kelp clean so much turnover someone new all the time, new manager is like the 5 one in 2 years! If your family members are important to you, find another place! There is one star because there was no minus