UPDATE: I'm updating my review to reflect that my issue was eventually resolved. The last doctor I…read moresaw took the time to properly evaluate my situation and helped me get to a solution, which I truly appreciate. That being said, the process to get to that point was extremely frustrating. I was given four different trial pairs of contacts that didn't work, and for a long time I didn't even know my actual prescription. During that time, I experienced eye strain, headaches, and ongoing visual discomfort while continuing to wear an outdated prescription. It was also very difficult to get in contact with the office. I attempted to call multiple times to schedule a retest, but the phone was rarely answered, which made it hard to get the help I needed without going in person. While I'm grateful that the issue was resolved in the end, the overall experience was still stressful and time-consuming. I hope the office can improve communication and follow-through so other patients don't have a similar experience.

Great experience and communication every step of the way. Great doctors and modern equipment…read more Great selection of eyeglasses.

I love it here! The entire staff is friendly and make you feel welcomed. I didn't feel rushed…read morethrough my appointment and they care about explaining everything throughly so you understand what's going on. I've taken myself, my daughter, and now my son here and it all went smoothly and my kids felt comfortable and happy. The after care while getting fitted for glasses and when you need to call with any questions is awesome too. My family loves this office. Dr. Keith is the best!

Another year and another great visit in the books. From the staff to the doctors, everyone is very…read morefriendly. Overall great customer service just like last year. I highly recommend Dr. Jordan Keith!

I love this place! Friendly and helpful staff, it was easy to schedule an eye exam and their eye…read moredoctor was very knowledgeable, patient, and kind. She was careful to explain about different conditions of the eyes and how certain medications can negatively impact the eyesight over time and what we can do proactively. And as someone who has to take certain medications this was extremely helpful at ensuring my eyesight doesn't become permanently damaged. Also whenever I had a concern, the staff and doctor was quick to return my calls and answer my questions.

I booked my appointment 2 weeks in advance, and provided my insurance information on that call. I…read morealso called my ins ahead of time to verify my benefits and make sure Malbar Vision was in network, which it was. When I arrived at my appointment I was asked if I had vision insurance, which I do. I pulled up all the info on my phone, but the receptionist would not accept that and said she needed a printed copy of my benefits. She also refused to take the ins phone number to call and verify my benefits. My benefits were not verified before I showed up, she just said they were just going to wait until I showed up to my appointment. but then completely refused to do any work to verify them. Please BEWARE of the same treatment. Patient's do not need to be treated this way.

If you need to see an Optometrist, I urge you to give Dr. Robertson (Dr. Kelly) a visit. I have…read morebeen a patient of hers since 2007 (when I was in middle school) and wouldn't want to go to anyone else. She is such a friendly and kind individual who makes visiting the eye doctor such a fun and carefree experience. She does a great job of explaining things without using too much terminology/jargon that is challenging for the average person to understand. She will also take a great deal of time to make sure you are comfortable in your contacts if you choose to do a fitting. I still remember her helping a pre-teen me put in my contacts for the first time and her patience and advice she gave me. My husband, cousin, and a couple of friends are patients here as well and I always hear great things!

My new first choice!!! Excellent service!!! Dr.Roberson is…read morethe nicest most thorough Optometrist I've had the pleasure to visit for a Rx in 28 years. Parker, Kelli and John put the customer patient first. John is amazing optician. John is an master at edging lenses , his skill is second to none. I whole heartedly recommend this business and the team at Pro Eye Vision Center LaVista, NE.

My vision adjustment requires more than they can offer .. I tried several times…read more Might be good for the simple adjustments Employees are respectful

Staff are very helpful and friendly. Technicians always make sure I am getting the best deal for my…read moreglasses and contacts. Dr. Gerdes is thorough and lays out all the options for types of contacts and glasses that will be best for correcting my vision while still comfortably fitting into my work and lifestyle.

I really like Dr. Abigail Jackson. I had an appointment for a regular eye exam when she noticed…read moreother problems and immediately referred me to a specialist. After lengthy exams they found lymphoma in my eye. That was more than 8 years ago and with continued treatment I have the sight in that eye. I still see Dr. Jackson for my glasses. She is not only a great doctor but a wonderful caring person. I highly recommend her.

Unpleasant atmosphere immediately after walking in. Check…read moreinsurance ahead of time they only take two kinds for eyewear.

I really enjoy this place! All the techs are so great, helpful and personable. Dr. Dozon always…read moreseems to remember me, and I trust he cares for my eye health. When I was contemplating Lasik, he answered all my questions, even about lasik providers he hadn't initially recommended. They also have a good selection of glasses and they're helpful in determining how to max your vision benefits. I've recommended this place to many friends who also live in the area!

After trying three other optometrists, I began visiting Aksarben Eye Care about ten years ago. I've…read morebeen recommending them to my friends and co-workers ever since. There's just one optometrist here: Dr. Dozon. I've found Dr. Dozon to be extraordinarily good at listening, good at explaining what I don't understand, and competent and thorough in his exams. He's always contributing his services to the community, so by supporting his business, I feel like I'm also supporting a good cause. Despite the relatively small size, the office stays up-to-date with equipment and best practices. The vibe here is far different from most optometrists. The office is comfortable, unhurried, and personal. I always get the sense of being served, not "processed." The office has soft lighting and soft, comfortable furniture. The biggest downside is when selecting frames. The selection of frames is pretty good, but they are generally reluctant to special order if what you want isn't in stock. To achieve the best vision, it is vitally important that frames fit perfectly; unfortunately, the staff always encourage me to look at style first, and they're often unable to answer specific questions about sizing and fitting. To be honest, you shouldn't shop for glasses here unless you already know your bridge width, temple length, and lens width. If you do visit, be sure to ask for directions the first time. You have to go around back of the building then up to the second floor.

I've been here the past 2 years for eye exams, previously at Vision Works, so this is definitely a…read moredifferent experience. I first came to definitive vision after pain in my eye led me to seek optometry care that was near my work. They were able to get me in right away in an emergency appointmen. When I met with Dr. Heiss, she was quick to tell me what was wrong with my eye and offered solutions to help. She gave me some eye wipes to trial which worked wonderfully. I then came back for my annual eye exam at a different location and everyone was helpful. I like that it's a smaller place, but it's certainly more expensive than anywhere I've been in the past, so that's kind of a bummer. I love the eyeglass selection, they're very stylish and unique. This year, I decided to take my favorite frames and put updated lenses in them, I love that that's an option. I'd recommend coming here, because it feels like a posh boutique and everyone is helpful and friendly, but the cost might be a bit prohibitive for people. Or maybe that's just my eye insurance!

Have been seen for eye exams by Dr Elwood for several years. He listens to me & has the newest…read moreequipment to check your eyes & prescribe a new prescription if needed. Office staff was kind & accommodating to me. They have several frames to select from if you need new glasses,

Great location and easy to find. The only confusing thing is that it was semi-recently rebranded…read more(ownership shuffle) resulting in a name change to See Family Eyecare. Still a very clean & tidy office with a nice variety of frames for the family. They will also swap lenses for an existing frame. The turnaround time is typical 7-10 business days. The staff is great! Definitely a great choice!

I'd like to repost my review from google:…read more IN-CREDIBLE. Dr. Connor was calm guy, professional, kind and thorough. GREAT personality. I had ordered a new pair that the lenses weren't quite right on my distance bifocal. Within 6 days, I had the new pair exchanged. WOW. I'm 66, and I think it's the best eyesight I've had in at least 13 years!! I'll be back next year for a 2nd pair, too! To be able to see as I drive, and yet have the ability to read print in the same eyeglass pair has been a true gift for me! I went to Costco and could see the aisles and read expiration dates on the jars for once! Melissa, BobbiJo, Helen and Jesus were so kind and caring, great personalities and really wanted only the best results for me! Thanks isn't much guys and gals, but I'm so blessed to have had your help!! MUCH thanks!! Scott

Stylist eyewear to choose from! My Aunt has eye trouble & the care she receives here is top notch…read more She always finds the cutest glasses here. Her last pair was Kate Spade. They have so many name brands: Ray Bran, Oakley, Maui Jim, Nike, Boss, Champions, Coach, Gucci, Jimmy Choo the list goes on! They have an area for kids styles & I noticed Ray-Ban is in stock. Office staff are helpful & friendly! I plan to make my next eye appointment here.

What a wonderfully run practice. I was long overdue for an eye exam and found this practice through…read moremy own bit of research. I'm very happy I did, as Dr. Michaels and his team were great. From start to finish, the whole experience was much more enjoyable than the average doctor's office. The doctor answered all of my questions without hesitation and overall genuinely appeared to enjoy his job. Rare gem in the medical feed - thankful to have found them