I have been very critical of the SSA of late;however, I am humbled to retract all of it and give a…read moreHUGE shout out to Adjudicator Colleen for shinning her light and guiding the way to SSDI for me - I had been very frustrated with the whole Experience but she made every right as professional and frankly as a human being. One man's opinion says she should be in upper management and training others. Colleen did this as single individual in a very large organization and she moved a freekin mountain on her own!!! I retract everything negative I have said based on her personal and lone actions - thank you!! SSA - you have a winner on your team-

Not going to lie, visiting one's Social Security office can be a bit of a hair raising experience…read more Lots of people, security at the door, tense, confusing, paperwork ridden, exhausting. It is what it is. Toshima at the front when I first walk in made my two visits to the SS here on Buffalo a 4-star experience. Having to go twice on behalf of a family member and sorting out their mountainous pile of medical paperwork to properly file SSDI for them, I am already overwhelmed before I even walk thru the door. But when I do, Toshima is at the first window kind of hollering at folks walking in and asking "do you have an appointment?" He is a super nice guy, you can just tell, despite him hollering at you thru the plastic partition from behind his desk. He is quick to help and offer advice without attitude or tone. Clearly there is a lot of reason for an employee at an SS office to be short tempered or at the end of their rope, but Toshima is real, measured, human. In the sea of confusion surrounding all that I was addressing, Toshima was clearly knowledgeable, experienced, trying to move my process along and doing what he can to make sure I have everything in order that they requested, thus why I was there to begin with. He interacted with me in a way that made the SS office seem "human" if that makes sense. He does not want you to waste your time or their time. He might be a unicorn in the whole experience, but again, he is worthy of making my experience a 4-star event. So yeah, my first Yelp review of a Social Security office and hopefully my last, but Toshima warrants a shout out in exceeding my expectations that were super low prior to walking in.

This went well for my Mom..I live near here and she doesn't; it's safe and feels comfortable; other…read moreplace on the North Side made her feel not safe..the staff is nice and respectful.

Been here for 3 hours still haven't seen anyone. They all seem to be "working" on their computers…read morewhile 3 people are helping a room full of people . I've witnessed the women here be so rude , yelling at people trying to get their benefits or things in order. The whole office just looks at them as they yell their business out . Some of the men here seem way more compassionate and respectful. It's outright degrading these people. Specially the woman at station 5 and 8 are the ones who I heard just being completely mean. Seems like the guy at 18 is very nice and sweet and helpful from what I've witnessed the 3 hours here.

The staff was very nice and friendly! Our lawyer was amazing going in with us although he didn't…read moreneed to step up I felt more comfortable. From the guards to the interviewers it was a pleasant experience. The person I went with passed yay! But they did study a lot. They will try to rephrase questions so you really have to study! The longest you study no need to be nervous

My husband recently had his citizenship interview and test at this USCIS location. We were…read morepleasantly surprised by how smooth the process was. He arrived on time and was seen right at his scheduled appointment time--no long wait, which we really appreciated. The staff was professional and the environment felt calm and organized. He mentioned that the civics test went well overall, but that some of the questions felt a little tricky--not hard, but worded in a way that made you think twice. If you're preparing, definitely study thoroughly and don't just memorize the basics. Overall, a positive experience. Efficient, respectful, and no unnecessary delays. Just come prepared and stay calm!

My Global Entry interview experience at Harry Reid International Airport was very smooth and…read morehelpful. For anyone going: head to Terminal 3, park on the left side, and go inside. Take the elevator to the second floor, then walk all the way to the left side of the building. You'll see a door covered with signs like "Do Not Disturb," "Do Not Open," and "Do Not Knock" -- that's the right place! Once you're there and waiting, an officer will come out and collect your passport. The staff were super friendly, and the whole process was easy and efficient. I was expecting to wait forever, but not at all!

First off, it is a bit difficult to find. Enter Terminal 3 from the parking garage, turn left, go…read moreto the top floor, walk to the end of the building. It is a door just past the Lost & Found alcove. DO NOT KNOCK ON THE DOOR. There are signs posted saying not to knock, or try to open the door. The seat where they interview customers is just inside the door, and it interrupts the process. A BP officer will come out and get you for your appointment. The process was pretty quick, some questions, photo and fingerprints. Overall, not too painful, other than the 2.5 month wait for an appointment.

I wish I could do my police report online, but they made me come in because I had a video & photos…read moreyet they never asked for the videos and photos so I went in and waited an hour for my turn got to meet with someone filled out the paperwork and then told that somebody would get back with me within 14 days I appreciate Metro.

I first called to make sure I could file the report type needed at this location. The lady I spoke…read morewith was extremely helpful. I arrived and the gal at the front desk was absolutely amazing. She helped me get my report filed, gave me a copy for my records, and offered a lot of other helpful information to ensure my safety. This experience was not one I was looking forward to but the staff made the experience very approachable and comforting.

I was ther on monday I got a number they call me…read more I got miss Kacey She was very very cool very nice very professional after she told me wht to bring to fix my problam I bring it next day drop it off then the next. Day she call me and say problam solve Thank u miss Kacey

Came into the north las vegas office to have documents stamped and received. Amanda and Ruth were…read moreworking the door in orange cardigan. They insisted that I couldn't get my documents stamped and copied as they have been lost before. They were rude and nasty. And basically said that I will be waiting. Then gave the wrong check in info to make sure I was waiting. No one wants to sit for hours unnecessarily but if you have had documents disappear you take them directly in. Do better ladies people are going through enough we don't need the attitude especially when I didn't lead with one. I needed to drop it off based on previous experience. I shouldn't be punished because you feel im an inconvenience.

Amazing and beautiful building!!! Plenty of easy accessible parking and staff from entrance to…read moreservice windows were so friendly kind patient and extremely helpful!!! Highly recommended!!

Enjoyed a day full of family,food and music. Here for the jazz festival I gently enjoyed the…read moreheadliners. The check in was simple parking abundant and set up convenient.

I have been on Section 8 for over 15 years. My Case Worker is Sharon Payne, she is the most…read morewonderful worker I've done business with regarding the section 8 program. I have concerns about the blessed people on the program degrading those people that help put a roof over your head. Whoever put the pic of the prophylactic needs to get a grip on life. That was terrible that you felt the need to go that far. I worked since I was 14 yrs. old, I am in my 60's now and still can't afford a decent home. I'm homeless without section 8. Hey Mike G., I am sorry that section 8 people are not up to your standards.

For the second time in ten days, I want to report that my home's AC has been broken; it has been…read moreten days now, and the owner has gone MIA since August 27th--she doesn't answer the phone, and I don't know who to call to get it fixed. I know they don't care about Hispanic families, let alone poor people; I also know they only care about Black families. What kind of shady deal do they have with the landlords that allows them to do whatever

I am only giving 2 stars because the 2 times I've been in there I've had good case workers. Other…read morethan that the system is a joke! I can't get food stamps for my family because my husband "makes too much" but after rent, utilities and bills we barely have anything leftover for groceries. Meanwhile, people are in the welfare office with Gucci shoes, Dolce & Gabbana shoes and a Gucci purse LOL and I bet they got approved for whatever they applied for. I don't take advantage of the system like most people do and all I need help is with groceries. My husband even Ubers on the weekends and we still struggle due to inflation. When is it going to end?

There's no such thing as a " good " welfare office, but this location is super fast if u have to go…read moreits worth the drive to come to this one

I was fortunate enough to be given a tour of the CCDC with one of my associates by an excellent CO…read morenamed Officer Vaughan. She was equally courteous, friendly, informative, and entertaining. We had a complete tour of the detention center, and she made sure that the information she shared with us about all of the areas we went to was thorough and engaging. I want to thank Ofc. Vaughan for being so accomodating and ensuring that we felt welcome. Thomas Wilkinson - CEO Vegas4Locas.com Candidate for Sheriff of Clark County, 2022

This is the worst place ever, they treat inmates as though they are not human, & they have no…read morecompassion. I have been calling there DAILY since July first for a doctor to see my son-in-law, it hasn't happened. I recorded all of my conversations & not once was I loud & frustrated. I am now frustrated, my next step, if this doesn't work, is to call channel 8 or 13 news, any local news station. I will call later today to complain. I still want a doctor to see him but that is no longer the issue. The issue is blatant lying & disregard for inmates. I had to give them 1 star to be able to post a review but they do not deserve a star.