I honestly can't say enough good things about these guys. I've been using them since they installed…read moremy new AC two years ago. Anyone who lives in Brickell knows that getting a service tech into these buildings with the parking situation is a total nightmare--but they made it look easy. They're super professional and actually honor their warranty. Every time I've had a minor glitch, they answer the phone immediately and stop by at the earliest time possible, and usually have it fixed the same day. I called them again today because of this Miami cold snap, and Daniel was a total lifesaver. He was at my place within hours and figured out the issue right away. Turns out, it wasn't even my unit--it was a problem with the building's cooling tower. Daniel literally went out of his way to talk to the building manager and the tech team to get it sorted. To top it off, he waived the diagnostic fee since it wasn't my unit's fault. Just a genuinely nice guy and a great company. I'm never calling anyone else for AC stuff. Period.

The quality of service from the price to customer service and technician's visit has been…read moreexcellent. I always recommend them to friends and family.

Awesome selection...great problem solvers. Tell them your issue and they will quickly show you a…read morepotential solution. A fan for 8 years.

Fabulous place with beautiful lights! Very helpful! They even helped us order a bulb online for a…read morelight we bought from them years ago. Excellent service. Definitely recommended.

Sept 15, 2024 system went down. It appears to be a "pairing issue". I'll never understand why it…read moredoesn't notify you of outages. My water heater notifies me of problems, but this doesn't. I noticed on the widget that the production was zero. When a consumer purchases a solar system, it's usually a financial decision to save money on electricity. Keeping it reliable and operating is that last thing you should have to worry about. Keep in mind, Goldin Solar isn't responsible for an equipment failure. The manufacturer is SolarEdge. I've contacted them for service. I'll update my review after the repair & their response time. They usually send great personable technicians. UPDATE: I was contacted Sept 20, 2024 that the inverter needed to be replaced by SolarEdge. It would cost $500 in labor, which I immediately paid. I believe the previous time I paid $350 to replace the inverter. It's not Goldin Solar's fault these things fail so often, but it sure hurts my pocketbook. Regardless, they are being responsive. They really should invest in software such as Salesforce to manage their customer maintenance and communication, since it appears to be causing issues for them. I've been asked by several about optimizers failing. In 7 years, no optimizers have failed. I am waiting for the SolarEdge inverter to arrive in the mail. I'll update after the repair. UPDATE: My Solaredge inverter arrived yesterday. I contacted "Michael" via text, and he told me he would send somebody the next day in the morning. The tech showed up today and replaced the inverter. This entire process was exactly 30 days. Keep in mind, the delay was due to Solaredge not shipping as quickly as Goldin Solar expected them to ship the box. I think that's a 5-star result, even after having to pay $500 for a repair. It's a ton of money and 3.5 months of electricity + 1 month of zero production. Regardless, it's a business and I need them to be profitable so they are there to support my system in the future. I don't want other hands involved. You can monitor my system here: https://monitoringpublic.solaredge.com/solaredge-web/p/kiosk?guid=c3ee6a66-24da-4565-acc8-69b19d6caaf2

After the initial sales process things went downhill really fast. Once they lock you into the…read morecontract they lose complete interest in the project. The entire team is non-responsive and everything takes ridiculously long. From contract signing to getting the system fully operational took well over a year. They claim that is normal, but everybody I ever talked to had their system installed in about half that time. The only thing they are good at is covering up for each other and coming up with excuses. A year after completion one of our panels broke. In the contract they claim to have a highly responsive service department and fast turnaround times on warranty claims, but that is a total lie. They are again completely non-responsive. A month after starting the warranty claim we are still nowhere. Given how dishonest this company is, likely all or most of the positive reviews are fake and made up by the company itself in the time they spend not responding to their customers. All the negative reviews echo my experience and it is highly unlikely that they randomly choose to provide excellent service to some and dismal service to others with no middle ground. Do yourself a favor and do not use this company.