All I remember is them being rude and unprofessional. The front desk has an attitude . The prices…read moreare too high. I needed basic services and they put me through hell for that

Quality of care and attention to detail makes him an excellent dentist. I have been under his care…read morefor over 10 years and highly recommend him.

We made appointments for teeth cleaning. One of us was self-pay, the other had coverage with…read moreMedicare Advantage/United Healthcare that covers cleanings 100%. In advance we took an antibiotic required for teeth cleaning due to medical conditions. When we got there, the office-quoted cost for self-pay doubled to over $400.00 because of added x-rays. That was declined by the patient. For the Medicare Advantage patient, a bone density probe was done and multiple x-rays; then they presented us with an estimated cost of deep cleaning for around $140.00. No cleaning was given. Antibiotics taken for nothing! We never had this kind of experience under the previous owner of North Macon Dental. Very disappointed - feels like a bait and switch kind of experience.

This was great until that one dentist…read more Everyone says the same thing. The team is great but it's that one dentist. He wanders around like he's in a band playing at night and this is his day job. True, he walks around with those silly little magnifying eyeglasses like he's the terminator. Then, I saw a group picture of the whole staff and saw those eye bags with eye bags. Keep those things on! He's very friendly--with the staff. He ignores the patient. Ever been in a room with three people and you're treated like you're invisible? That's how he is. I had one problem that I brought to the attention of the staff. Oh, that's gum recession. No, you crazy woman, it's enamel erosion at the gum line. Could not believe she said that. Where did she get her degree? The University of Jeffersonville? Mister terminator eyes looked at it and he put a composite filling on it. At some point, it fell out. They should have replaced it as they warranty their work (or they did) but they don't tell people so it's not really a problem for them if the patient doesn't know this. He put another filling on a front tooth. He wrapped the composite around the bottom of the tooth to the back. Who does this? That lasted three days and just cracked off. That would have been fine if he were plastering a wall. He would do dental work on me and there was a pit forming on the next tooth. He never mentioned that probably because he never noticed it. Guess those glasses gave him tunnel vision. Billing was the worst. Did some procedure and my out of pocket was not that much. I gave the assistant my debit card to run. PAID IN FULL. I get a call a few months later reminding me of the follow up cleaning but told they couldn't see me until I pay the balance I owe. Like, what balance? I call the insurance, and they now say I owe them a balance. She looked it up. No you don't owe them anything. The insurance lady called to talk with this other woman. Not sure what she said but It was taken care of. Insurance is confusing and there's like a million plans out there. But, this was her ONLY job.

Billing/cost issues, difference in quoted and billed charges. Dental work satisfactory.read more

If I could give this place a -0 star I would me and my mom has been patients at this place since…read more2015 honestly don't know how we stayed so long because the atmosphere is very cold and not welcoming it became worse recently. My mom has been having the same ongoing issue with the same crown coming off her crown popped off on July 6, 2023 she wasn't eating anything she was simply TALKING the rude desk staff called on July 10, 2023 for her to come in at 4pm I was hesitant on taking her back to this place because this is unacceptable he forced putting the same crown that clearly doesn't fit as a temporary the same day her face was swollen He didn't numb her when drilling her tooth. He also nicked her tongue with the drill it is now Sunday morning July 16, 2023 and her tongue is still in pain. We are never returning back and I honestly hope he doesn't see another patient again that explains all of the cancellations and open appointments he has. Oh and at my last cleaning he didn't even have the decency to come look at my teeth afterwards. Please please please go elsewhere to a dentist that cares about their patients. UPDATE: 7/20/2023 my mother received a rude voicemail from the unprofessional desk staff stating that it is normal for the dentist to not numb patients before drilling which is insane she is still in pain to this day she was not caring at all about the situation and stated that she will remove us from the schedule which is fine because I never enjoyed having someone in my mouth that is not groomed and looks like he just rolled out of bed. My suggestion would be that you put the time and effort that you spend getting new fancy equipment and at least look presentable at work. Also, I think it's pathetic that you left yourself a review to outweigh your bad review which makes me question the other 400 5 star reviews is it you Steven your staff or bots leaving reviews for you? To cover up your BOTCHED work. So sad I pray my mom gets into the right care soon and I will research future methods on how to address this situation. AGAIN do not go to this "dentist" Oh and I have a friend that let him do a crown for him that cracked a while ago just from him eating a French fry he tried to get this corrected and careless Steven stated that he need to pay him $500 for him to correct everything he still has not got his crown replaced CLOSE DOWN!!!!!!

I had just moved to this area and had a tooth emergency the day before I start working at my new…read morejob. I called around to different dentist offices and most of them were unhelpful. When I called Dr. Halls office, the receptionist, April was really pleasant and informative. She called me back soon as she had some information for me to make decision on whether or not I wanted to come in on the same day. I took the earliest available appointment. Soon as I got there, they had me in right away. The new patient paper work was simple. The doctor saw me right away and listened to my problem and asked questions after I was done. He then presented me with a solution to my problem, gave me different options and explained all the advantages and disadvantages. He also had them configure cost for each one and gave me time to think about my options. They also offered finical assistance, like care credit. Fortunately I didn't need and was able to pay up front because the prices were reasonable. The doctor started right away and offered numbing if I requested. I don't like how the numbing last for a long time, so I opted out. He was really gentle and took the appropriate time to finish the job. Afterwards he asked me if I liked it. I HIGHLY RECOMMEND this place.

I was very pleased with my son's outcome at Holcomb Dentistry. My son had 3 cavities filled by Dr…read more Holcomb. My son is autistic and this was the first time in his forty years that he had dental work done on his mouth like filing a cavity without the use of anesthesia. For any type of work dentists usually use conscious sedation for my guy. My son usually is very mistrustful of people especially if they invade his private space. He may become very leery and act aggressive when that happens. Dr. Holcomb and his assistant explained what they were going to do and my son had no emotional outbursts. They were able to fill my son's cavities without any problems. Thank you Dr. Sidney Holcomb and your staff for treating my son with professionalism, respect and compassion. We are grateful to you and your staff for the care that we received.

We have been going to Dr Sidney , for over 20 years ! He is the very best Dentist! My husband and…read moreI went in yesterday for 6 month dental cleaning ! we had new hygienist , that did our cleaning! my girl was Maggie ! oh my goodness, she was absolutely the best I have ever had do my cleaning !!! this lady took her time , very gentle and professional! my husband said he had Hannah and she was good also !

I was in-between insurance plans but needed a dentist. One of my crowns had fallen off. It was…read morebecause of online research that I choose Dr. Shah - Macon Smiles. The cost to reattach my crown was very reasonable and they also did a general exam. I now have dental insurance and still visit this practice. Everyone is so nice, genuinely polite and cares about your well-being. I have never waited over 10 minutes to be seen. The reception area is immaculate and usually decorated for any upcoming holiday. The treatment rooms are also pristine. If you stop by the ladies room, there are free toothbrushes and mouthwash should you need to rinse before the dentist is in your mouth. There are a lot of dentists between my house and Macon Smiles, but I will gladly travel the 30 minutes to get this professional, kind and experience service.

This will be my 4th year with Dr. Shah! I am delighted with her and her entire staff . I'm always…read moretreated with kindness and patience. I have an extremely delicate spine and Dr. Shah is very careful and accomodating. She also keeps her staff updated about any special treatment I need because of my health. Her technique and especially her equipment is top notch. I feel very much at home there and have never been more pleased than I am with her and her practice.

They truly care. They're nice and attentive. Also it doesn't take long to get an appointment.read more

I would recommend Advanced Dental Arts to anyone looking for an excellent dentist in the middle…read moreGeorgia area. Dr. Othman is, by far, the best dentist I have ever been to and his staff is outstanding.

I was not impressed with my visit here. I thought this was one of the nicer more boutique styled…read moreoffices in town. I was wrong. A little back ground, I've always taken meticulous care of my teeth and my dentist in my old town has a top notch office and the services to match. I actually look forward to going to the dentist---it's that great of an experience! Any who, I showed up early for my appointment and the front desk staff happily got me signed in. I waited about 15mins before I was taken back. The waiting area is desperate need of a remodel. Nothing wrong with it per se-- but with the prices she charges I was expecting something more "glamorous". The office is definitely not what a modern dental office should be. My hygienist did a good job and was very nice. We discussed a small procedure I was interested in and she said Dr. Shah would talk more about it. So we finish up and Dr. Shah comes in moments later. My hygienist tells Dr. Shah about the procedure and it's as if she couldn't care less. She never mentions it again. She spends all of 3 minutes in the room before she was on her way. When I arrived there were 3 people in the waiting room so my assumption is that she is too busy to provide the quality of service I am accustomed to. Nice enough lady nonetheless. After finishing my cleaning, I proceed to the front desk to pay for my visit.( note: she does not take insurance) The total is just shy of $300. I hand over my card and head out the door. As I settle in the car and prepare to drive away I began to realize how underwhelmed I was with my visit. I have no qualms about paying $300 for a dental cleaning. However, at this price point you are no longer paying for a cleaning, you are paying for the experience. You want to be "wowed". You don't get that here. Her facility nor service match the price she is charging. I will not be returning and I do not recommend.

Trip to dentist leads to unexpected diagnosis!…read more The wife and I left Macon 10 yrs ago. Dr Shah had been our dentist and helped my wife with gum issues. Well we just got back to town and my wife saw Dr Shah again after a decade. Of course Dr Shah remembered her condition vividly. After the examination Dr Shah stepped back and said "whooaa." The issue had come back but more aggressively than before. She had seen advance periodontal disease but what could explain such rapid deterioration? She started asking my wife questions. Some that had nothing to do about teeth at all. Long story short.... She told to follow up with an MD. At first the doctor's office did not want to schedule us because we would not have insurance for another 6 weeks or so. I had called several doctors in Macon and not a single one would see us with out insurance. You know what my dentist did? She called, spoke with the doctor, would not take no for an answer and got us in. An MRI later a tumor was found wrapped around my wife's pituitary gland. That is going to be addressed soon and we are hopeful for a bright future. Dr Shah and that staff are simply the best at what they do.