I reached out on Yelp to have the prongs on my engagement ring tightened and cleaned and they…read moreoffered competitive pricing, and they were able to get it done within an hour. Any of my jewelry needs will 100% be done through Charlie's.

We went to have my ring sized on a Saturday, late afternoon. We had seen great Yelp reviews which…read moreis how we chose this jeweler. We made an excellent choice! This husband and wife team were welcoming, warm, knowledgeable, and they accommodated our late arrival, even offering to get it done same day! Incredible service and very kind people. They were straightforward about down-sizing concerns with a channel set ring, and even buffed and cleaned both engagement ring and band. Five out of five stars to this jeweler. Love the warmth, kindness and clarity of the service provided. Will definitely be my jeweler from now on. Thank you!

This is a trustworthy Mom and Pop jewelry business that I completely trust with all my jewelry…read morerepairs and appraisals. They also have beautiful jewelry in their cases!

They are priced great and I love what they did with my ring! I had them size up my ring and polish…read moreit!

I can not recommend Diamond's Choice more! Took the reviews and the drive and will never go…read moreanywhere else. The owner was so amazing! Even had me look at my stone under the scope to point out the characteristics and note them, had the gold replaced and enlarged and was $75 less than quoted at a previous store AND done in 3 days!

If you're looking for a crook, you've come to the right place. I initially went to Diamonds Choice…read moreto consign an old ring. 1.5 years later, I called in to check on the status of my ring, only to find out that they sold it a long time ago and never bothered to contact me. My significant other went to that same store to purchase an engagement ring for me, and the store owner talked him into a ring that was way over priced and looked like an ugly piece of costume jewelry. when I asked if I could exchange it for one I liked, the owner told me that it would cost $800 on top of what he paid, and that it was a beautiful ring and in a round-about way told me that I should be grateful I was engaged at all. I had the ring appraised and it was worth less than half what my fiancé paid. I don't think I've ever met a bigger prick than the owner of Diamond's Choice.

I stopped in to pay for my ring to be cleaned and was fully expecting to cover the cost, but they…read moreended up cleaning it for free--it was such a pleasant surprise! My wedding ring looks absolutely beautiful again. The staff was friendly, helpful, and took the time to answer all my questions. Overall, a great experience with excellent customer service. Highly recommend TR Jewelers!

Fantastic service and excellent quality and prices for high end jewelry!!…read moreDoes not mark up the prices to pay rent like mall store do.

World class service at competitive pricing and a great selection of jewelry! If I could give them…read more10 starts I would.

Outstanding attention & service to each and every Customer. I loved their family orientation and…read moreChristian beliefs.

Really easy: I had a watch repaired in just a few minutes. It's close to Alta Vista, downtown,…read moreAugusta Road, etc. Very kind people working there, and parking was easy (there is on-street parking plus some lots nearby).

Extremely Rude Staff! I normally don't leave reviews, unless it is totally intolerable. My…read moreexperience at REEDS Jewelers in Greenville, SC was so unprofessional that I feel I have to speak up, and I'll sign my real name here for credibility: Yuchen Yan, newly graduated Ph.D. from Clemson University. Here is my LinkedIn profile: https://www.linkedin.com/in/yuchen-yan-ph-d-230a5890/ It all started very simply. I had placed a deposit on an Omega Seamaster, and I sent a friendly reminder in an email: I would highly appreciate it if you could address me by Dr. Yan or Mr. Yan, instead of "hey". That's it. Nothing more. (By the way, I am well-known to my friends and colleagues as a kind and well-mannered person) Instead of a simple "Sure, no problem," the associate completely lost his temper. He literally told me, "I've never served anyone like this in my life!" and then went on with a series of offensive remarks. When I tried to clarify my point, he escalated, became increasingly rude, and then hung up the phone on me. I was shocked, this is supposed to be a luxury retailer representing Omega. I immediately reported the issue to REEDS customer care. And here's where things got even worse. The response from upper management was basically a coordinated effort to deny everything and protect their associate. They claimed there was "no disrespect intended" and tried to spin it as if I was the one overreacting, even hinting that I was "using my PhD title to demand special treatment." That's not only insulting, it's gaslighting. To make it worse, they even brought up that their staff are "Clemson graduates and diehard fans" -- as if being loyal to a university somehow excuses rudeness and disrespect. That's not an explanation, that's an excuse. The bottom line: from the associate at the counter to the director of store operations, the entire culture is one of denial, excuse-making, and zero accountability. Instead of taking customer respect seriously, they mocked me, trivialized my concern, and made me feel like the problem was me, when all I asked for was to be addressed properly in writing. If this is how REEDS trains and manages its staff, I honestly cannot recommend anyone to shop here, especially if you're expecting the level of professionalism and respect that should come with luxury purchases like Omega or Rolex. There are far better authorized dealers out there who actually understand customer service and professionalism. Now I am reporting this to Omega's official customer service team and let them know how their authorized retailers treat their customers. I'll also try reporting this on BBB. Finally I will make a video and post it onto Youtube to warn everyone not to visit REEDS. Like I said above, I have attached my real name and Linkedin profile, I held what I said accountable at any circumstances.

Bought my wife a silver bracelet for our tenth anniversary. Salespeople were nice and I went away…read morehappy!

We have been very pleased with the workmanship and friendliness of The Jewelers Bench…read moreestablishment. Wayne & Tammy are naturals at customer service and Wayne is truly an artist. He transformed a white gold diamond wedding ring into a lovely initial pendant that will certainly get much more use. They do repairs and custom work as well as showcasing a lovely assortment of items for sale. For your most treasured moments don't just go shopping...SEE WAYNE & TAMMY

After buying a wedding ring set, I brought them here to be sized and polished. Incredibly friendly…read moreand great to work with. I could not give a higher rating for customer service. I missed the phone call saying that my rings were ready and didn't get back to the jeweler until days later. He was on a business trip to Virginia. My wedding was days away. This jeweler drove 400 miles to get me my rings on time. Couldn't be more thankful for fantastic service and work!