Highly disappointed. This company came to my home and sprayed chemicals even though my house was not the one they were supposed to service. This is extremely concerning, especially since we have a young child and are very cautious about exposure to these kinds of chemicals. I immediately called and spoke with a representative who said someone would follow up with me, but no one ever did. The lack of accountability and communication on top of such a serious mistake is unacceptable. I expected much better attention to detail and customer care. read more

LaShawn Taylor did a great job! He called prior to arriving to let us know his ETA which was well within the time frame of our appointment. He was friendly, courteous, and professional. LaShawn's great representative for Clark's! People with his work ethics is why we choose keep using this company for our pest control services. read more

Today we were scheduled from 10 - 1 no show. No call & no text. I called @ 1:00 spoke to Angie she told me she would reach out to driver & call me right back. Never called back. I call after 1 1/2 hrs. Angie told me they took me off the schedule. (Very nice that im the last 1 to know) no phone call no text very poor customer service. I waited all day for nothing. Some driver calls me back and said "sorry". I wouldn't recommend this company to nobody. Since new ownership the company its gone to hell. read more

I had a pest control and termite bait service performed by Shawn on January 28th 2026. I was able to communicate with him upon his arrival and he was very polite and informative. I also appreciate that he left glue traps that I can use in the garage. No complaint. read more

I agreed to termite extermination/bond after being contacted by their sales department, but was given the "bait and switch" and charged for a bundled full-service product which I neither ordered nor received. For four days telephone calls to Clark's and its parent company were not returned. When I finally spoke to a company representative, Felicia, she admitted the "error" in debiting my credit card, and also admitted that my service contract was never signed by me. Clark's is highly resistant to admitting fraudulent billing and does not like to give refunds for services not received. Be very careful with this company and do not allow them access to your credit card number. read more

I have had issues with Clark's arriving to my home and saying they services all area we asked but I have 360 cameras around my outside and they weren't completing the task as they stated I also attempted to cancel and was told I signed a contract via electronic signature. I've done admin and tech in the military and this is not an electronic signature this is someone adding a text box and placing my name. They weren't even smart enough to put the whole date..or time smh this. look at this "signature" you can see the white text box on my name the box cut part or the signature line and on the servicer signature he completely covered the signature line. if they are going to be scammers gotta do better with the details smh! read more

Clark's Termite & Pest Control - Pest Control Near Me - Columbia, South Carolina

Please see previous review. I was asked to email Clark's at review@clarkspest.com Unfortunately, no one has responded to the emails. I have emailed/called a Residential Account Specialist multiple times & and requested a copy of my bond, MSDS sheets for all chemicals applied and payment records. No one has addressed this request. read more

Clark's technician Ben B. did an outstanding job during our recent quarterly treatment. I believe he said he was filling in for another technician who called out sick and Ben was quick yet thorough making sure to tell me every step of the process he performed. Friendly and professional--you should be proud of this individual's performance! read more

Have used this company last 2 years workers are very good on time especially here in South Carolina need them to hold down bugs. I had a termite problem and the worker name is Elias Pucknsy and he was very good and thorough and he has a 5 star rating from me! read more

I wish I could change pest companies to someone who actually cared without paying to have termite traps installed again. I have been a customer for several years. Back when was their own company, service was very good. Now that they have been bought out, service has gone downhill fast. They show up without notice, or they change schedules on me without notice. The communication is horrid. I stayed home a day from work because they were coming on a certain day and then never showed up. Then I find out that they changed my appointment without ever telling me. They have done this three times in the last two weeks. This happened last year as well. I would avoid. read more

Communication with home office is horrible since Clark's sold. Billing process is cumbersome and confusing. Received a past due notice when the bill hadn't even been sent. The service technician I've had for the past year is good very thorough, but I couldn't deal with the office so I changed to another local company. read more

Brianna responded to my post and made it sound as though they are so cooperative and help their customers when in realty they blow you off big time.. she posted a phony answer which was quite the opposite to how they operate.. Their mgr.. actually told a customer he didn't care if anyone quits ..he'll just get more customers.. they can change their business name a hundred times over but they will still operate the same.. they don't care about you the customer.. read more

Clark's Termite & Pest Control - Termite damage on the cabinets - Pest Control Near Me - Columbia, South Carolina

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Since new ownership has taken over the customer service, scheduling notices have fallen to rock bottom. Take it when they show up or leave it. I been a customer for 15 years. Used to be solid A lot of long time employees were let go and many others have left. Locally this is a shell of a pest control company now. Sad read more

We appreciate Clark's and are thankful for their service! Nicholas Reed is awesome - attentive, professional, on time and he cares! Thank you all for providing a GREAT service! read more

Service is horrible and prices have gone up 23.4% over the past 12 months, communications have been horrible over the past 6 months getting the Termite inspection scheduled and performed. They used to schedule Saturdays for those of us with a job. The past inspection was "scheduled" by an email less than 1 business day for me to be home waiting the whole morning. That was not scheduling and was not what had been discussed that we needed. They are not the old Clarks that we have used since 2015. read more

BEWARE...Clarks do not treat their customers like they used to. You are no longer treated like family. I called and left several messages over three weeks for a returned call to add another needed service, but never got a call back. I did reach an evening person twice who said they were going to get the Area Manager to call me, but they never did. I then left a message for them to cancel my service, and never get confirmation on that. I then carried them my baits in person after digging them up and the office said they can see all of the times I've tried to reach out, but was sorry they never called back. I had prepaid for a pest spray coming up soon, but they said "We do not give refunds," so I am out of that money too. AWFUL... read more

if I could give them a zero I would. It has been an issue after issue an empty promises after empty promises. my bill has been messed up the last few times they came out. And this time I've been having issues with my bill since December. There is an error and now they are trying to send me to collections for their mistake. Online they have closing time of 6 PM, so I drove across to the office at 5:15 but the door on the office has a sign that says it closes at five. They need to update the website. Several people that I have talked to on the phone have told me a supervisor is going to call me and I have not gotten a supervisor call. I just spoke with someone yesterday who said I would have a return call within 24 hours that has not happened. every month for the last three months I've spoke with someone every time I've gotten a bill to tell them that this was supposed to be corrected, but it still is not. They all claim to have fixed it, they all claim that someone is going to call me back, but none of them have done what they stated they were going to do. It's getting old, if this is not taken care of this week, I am contacting the Better Business Bureau or WIS. Whoever I can call because this is ridiculous. I should not have to keep calling and hunting someone down for four months over a bill that you messed up. I posted a naughty message on Facebook and now they want me to send another email but I've been emailing you for months and you don't reply back. Why do I need to keep emailing you. If they want to contact me they can send me a private message and ask for my information they're not trying to rectify the situation. They just want it to look good online. Do not fool with Clark's. They are the worst. read more