Okaloosa Eye Care feels like you're part of a family. All of the front desk staff are super…read morefriendly, professional, and very helpful. My optometrist was great. He explained everything he was doing and answered all of my questions. I was introduced to some new optical equipment that I've never seen before. So, they definitely use the latest and greatest in optical technology! They offer a great selection of glasses and frames, including sunglasses for the whole family.

I was not happy with their customer service. After my glasses were done, I found that the lenses…read morewere of poor quality, but my vision was grainy and out of focus. I returned to them with the complaint, and they told me to wash my glasses with soap. I did, but the glasses remained the same. After other complaints that were not addressed, I gave up and have been unable to see well. Finally, I had to go to Walmart in Niceville to get myself another pair of glasses. Which I now enjoy.

Dr. Edlund and his staff are of the best caliber of professionals in the eyecare business. I''ve…read morebeen seeing Dr. Edlund for years. He always gives great service & a great price as well. I highly recommend him.

They took really great care of me, the staff is personable and efficient. The doctor spent a lot…read moreof time making sure my prescription was the best for me. Probably one of the best experiences at a doctors office I have ever had!! I do not know anyone at this company and this review was not promoted by them. I only started this because I always wonder if the reviews are staged.

I had my first experience at Family Eye Care today. I felt welcomed and at ease with my visit…read more Dr.Fregger was so great! I loved his attitude, personality, and thoroughness. He got to know me and made me feel comfortable during my eye exam. The staff was warm and helped me understand what my insurance would cover and answered all of my questions and helped me pick out a pair of frames. I would absolutely recommend to anyone!

Always an excellent and pleasant experience. Our entire family goes here…read more Doc is always engaging and will see how you and your family are doing. The staff are extremely courteous and helpful with setting up appts and helping with your exam.

Do not go here. You will need to be in contact with your medical coverage the entire time for…read moreexams, lenses, glasses payment and even then many many mistakes very difficult to stay on top of this, and worse, trying to explain to them that's something is incorrect.

The gaslighting by this company is absurd. Over 2 weeks ago, I had my exam, picked out frames,…read moreglasses, ordered and paid for them. I was told they would call in about 2 weeks to pick up my glasses once they were ready. Well today, after the 2 week deadline, I receive a phone call thinking my glasses are ready for pickup. No. They were calling to ask if I still wanted to order my glasses and frames. What?! I did all that and was under the impression they were ordered and I was just waiting for pickup. When I asked what happened because you told me you were ordering them 2 weeks ago during my visit and I paid your company. Then she explained her system had a glitch and nothing was ordered for anyone during that time frame. So you might want to lead with that and take responsibility for your fault. Not call and ask if I still want the glasses. That was assumed by the conversation we had 2 weeks ago. "We will go ahead and order these for you and call you in 2 weeks once they are ready for pickup". To try to put the blame on the customer who assumed based on that sentence that you would call me once ready, implies I ordered them from you and since I paid you that also implies that. You had a mess up with your workers or system and you should have lead with that instead of gas light the customer into thinking we did something wrong. I now see the only thing I did wrong was pick the incorrect vision center who clearly has unqualified workers. Also the prices are outrageous even with Tricare Prime insurance.

I had a very thorough and comprehensive eye exam. The staff was friendly and helpful. Allyson took…read moreher time helping me to get fitted in exactly the frames that I wanted, and that looked great on me and then ensured the lenses were perfect for my vision. I will absolutely recommend this team to anyone!!

Dr. Brobeck and her team are great!!! They did a wonderful job with my daughter and I would highly…read morerecommend seeing them.

We loved our last optometrist and were not confident we'd find as nice of a facility or as great of…read morea selection but we were so pleasantly surprised by Bell & Terrezza! They feature a fantastic array of glasses and very high tech equipment for assessing your eyes. I saw pictures of my optical nerve. Pretty wild! Thankfully everything looked good. They also tweaked my vision so I am seeing more clearly especially when driving in the darkness which has been a welcome improvement. She suggested a newer version of contact lenses for me which last longer (my preference - not a daily girl). & she even had her staff call nearby ophthalmologists for me to help me with something else!! Very happy I came here. It used to be a dollar general and still appears as one on Google earth but don't let it fool you. It's a very recently modernized facility with nice exam rooms and an extensive selection of glasses. They had brands like Tory Burch, Ray Ban, Longines, Anne Klein, Coach, etc. so a broad array and price point. The gal helping us with the eye glass frame selection was helpful and sweet. Looking forward to picking up my new glasses.

They were very polite and explained everything to me. They were also helpful picking out my frames…read more Excepted my insurance. I would recommend this business.

I was on vacation and needed an ophthalmologist necause of a very sore eye. I was lucky to be able…read moreto get a same day appointment with Eye MD of Niceville. The staff was friendly and kind. The doctor seemed to know the problem right away and pulled out an eyelash that was growing backwards and poking my eye. What a relief. They saved my vacation. Thank you!

I have been going to Dr. Ruttig since I moved to Florida in 2018. He always answered all my…read morequestions and explained until I understood everything. In June of 2024, he suggested I have cataract surgery for both of my eyes. His assistant explained the three different cataract procedures, and she answered all my questions. She helped me to decide which lenses to get. She was super nice and personable. Actually, the whole staff knew how to treat a patient. I never felt rushed. I felt like I was the only patient that day. Dr Ruttig, in my opinion, is a very nice and knowledgeable doctor. I had each eye done on different days so the first eye could heal. After the second surgery, I wasn't happy with how my eye was healing. I explained how I was seeing. I waited 2 weeks to see if everything was going ok, but when I went for my appointment, he told me he and his assistant thought maybe a different lens would work better, so they scheduled another surgery. I also had issues with my bill from the hospital. I totally misunderstood the cost of the lenses and surgery. Hoda listened to my issues and said she would do some research. Hoda got back to me quickly and Dr. Ruttig refunded me a little under $3,000 to cover the costs of the hospital. I was so shocked. The office is amazing and so is Dr. Ruttig. Everyone is so professional, helpful and nice. I would highly recommend Eye M.D. of Niceville to anyone.

Dr Alabata is a wonderful practitioner…read more I cannot say enough about him. I did not have the best experience with the front office staff, unfortunately, due to a discrepancy. However, after communicating my displeasure , they were quick to remedy the situation. For that, i am very grateful. I would recommend this doctor and office.

Doctor Alabata did cataract surgery on my mothers eyes,she never could see right after that,she…read moreended up with some kind of eye desease,then I went to him he gave me a prescription called No Tears Eye drops he said use it for a month, now I can't hardly see,he told me he had a eye disease hisself ,then I wondered if he too use that eye drops,can you spead it. Run.