1. Clarkson Eyecare

1. Clarkson Eyecare

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Lebanon, OH

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Clarkson Eyecare

3.2 (6 reviews)
Closed 7:00 am - 1:00 pm, 1:45 PM - 5:30 PM
Updated 2 months ago

Services - Clarkson Eyecare

Eye exams

Retinal imaging

Eye testing and diagnosis

Clarkson Eyecare Photos

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Clarkson Eyecare

Clarkson Eyecare

2.2(9 reviews)
6.4 mi

My wife took a day off work for her scheduled eye exam today, only to be informed upon arrival that…read moreher appointment was canceled due to an alleged lack of confirmation. I have meticulously checked her phone records; there were no calls or texts received from your office or any related third-party system. If your confirmation calls are flagged as SPAM, they will never be received on our end since they are automatically flagged and ignored. We have been loyal patrons of Clarkson Eyecare since it was Loveland Eyecare. However, due to this experience, we will no longer patronize your establishment and will seek services elsewhere, preferably a provider that values patient communication and does not depend on automated systems prone to error.

I had my appointment with the doctor he was actually very nice. the office staff however was very…read moreunprofessional. The lady that fitted me for my glasses kept asking me if I wanted the blue anti glare for computer work that would be an additional $85 dollars. I told her multiple times that I did not want it. she ended up putting it on my glasses anyway which I didn't notice until I got my glasses and i saw it on my glasses and I looked at my bill that it was on there. I had them remove the blue anti glare and asked them for my refund. they said that it had to go back through the insurance before they could issue the refund. I told them that I didn't want that on my glasses and they owed me the money back. They said that it does work that way and I had to wait for the insurance to be sent back through. I called back a few weeks later they said that they still have's heard back from the insurance yet. I called my insurance company they said they never received a resubmission for my glasses. after fighting with the billing company and the office people in the morrow office they said that they just sent it to the insurance company and should hear back soon. I kept calling several times. finally three months later I finally got my refund back. I received no apology for their mistake and no apology as to why it took three months to get my refund. I do not recommend Clarkson eye care in Morrow Ohio.

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Clarkson Eyecare - optometrists - Updated July 2026

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