DO NOT USE THIS CLEANERS!!! Unethical lying, bad business, and all around disrespectful. I have NEVER been so disgusted and disappointed with a business in my LIFE. First, she quoted us the wrong price and demanded we pay more days after dropping it off when it was HER mistake. We agreed to pay $20 more on top of the original price so it would be sent out cleaned. When we received the rug about a week later, This is what came off of our "cleaned" area rug after one swipe of a lint roller. Then when we returned it, her partner offered to clean it again if we brought it back on Monday. Upon bringing it back, the owner spent 15 minutes lying to us saying that, "it has been cleaned, this was user error" along with many other disrespectful comments. She tried to explain how we can't expect their cleaning process to actually get the rug cleaned. We certainly understand that some stains can't be removed, but with the general dirt and lint and threads remaining, there was no evidence that it had been cleaned at all. She told us she had been in business for 30 years ... yes, she has been RIPPING PEOPLE OFF for 30 years. We were constantly interrupted and dismissed. She also said "you're a first time customer, why would I trust you? I don't know who you are." After the conversation she "banned" us from her store. She said that she "does not care about bad reviews." I never leave bad reviews, but because her behavior was SO egregious I feel like I have to. Aside from this HORRIFIC experience, there was a BREECH OF AGREEMENT which is ILLEGAL. BUYER BEWARE. read more

Clarksville Cleaners - One lint roller sheet. - Laundry Services Near Me - Clarksville, Maryland

Recommend to avoid this business. Only leaving one star because zero wasn't an option. Dropped off several items for dry cleaning. They ruined a pair is suit pants and then tried to blame it on the suit manufacturer, even though the suit had been dry cleaned before at other places without incident. Offered no apologies, acknowledgment, or recommendations of how to fix. Eventually refunded the dry cleaning fee but I'm still left with a ruined suit because of their lack of attention. read more

Horrible. They just destroyed a new rain jacket. There were stains all around the leather collar. I complained. She said, as nearly as I could understand her, that those stains simply came from the collar. No shi7?!?! And that that was normal after a first cleaning. Normal for a garment to be destroyed after first cleaning?!?!? I guess it depends on where you're dumb enough to take it, doesn't it? I complained about snags and pilling all around the middle of the garment. She said that was because the garment fabric was delicate and needed to be cleaned separately. Well, can't argue with that logic. Recognizing I had entered the Twilight Zone, I didn't dig more deeply into this non-conversation by asking why, then, she didn't clean it separately. They've destroyed other stuff that I didn't complain about. So this is not the exception but more the norm. read more

I took 22 shirts, and the cleaners gave me a $55 estimate but charged me $70 when I went to pick them up. I was told that their price for black shirts is extra! I had four black shirts. No cleaner has ever charged me extra for black or dark color. I asked why I was not told about this policy when I dropped the shirts; I was explained that I had too many shirts. In summary, they had the time to count them, one by one- print me an estimate but not see the color! I miss River Hill Cleaners! read more

Seems they like to charge as much as they can get away with! I recently took in 25 mens/boys cotton shirts and 3 women's blouses. The kind you wear to school/work. My husband and 3 boys. I had always gone to River Hill, but since they closed, brought my things here. I asked the gentleman how much the shirts were and he said $2.50 each (for the mens shirts). Fine. That's what I paid at River Hill. When I went to pick them up today he took my phone number and looked up my shirts. Put them on the rack, then took my CC. Didn't tell me how much the total was. I thought "hmm, wonder why he didn't tell me the total..." but I'd know soon enough - $149! I was dumbfounded. There must be some mistake - how could it be that much? 6 of the shirts said one thing - boys total $15 (that's right at $2.5/shirt) - and the other 19 - were $115! Well that wasn't right. So the man explained to me that boys were $2.50 (this is teenage boy mind you - my son is 18) but mens' were $6! Yes, you read that right - $6 per shirt. OMG - why? But you told me they were $2.50 each when I dropped them off - I asked you. I was so upset. He ushered me to a sign that said something about 40 hrs vs 75 hr labor (the gist is it takes more time to clean them) but nothing about the additional charge/specific pricing. Now mind you, I have no problem paying what's fair - or even a little more. But $6 vs $2.50 - you can't justify that! My husband is a small man so his shirts arent much larger than my youngest son's. And not tell me! Had he told we when I dropped them off that some would be $6 I would have left. My 3 women's blouses were $6 each which, a little high, but okay. A woman then came from the back and tried to reiterate the sign, hence explain the cost, but the sign didn't indicate any cost. I was getting increasingly upset and refused to pay the $149 when I was told $2.50 per shirt. She then implied that I had "mixed" the mens shirts in with the boys so I was trying to pull something. Um, absolutely not. My first time here. Didn't know you charged 125% more for a men's vs. a boys and had I known, wouldn't have left my things there. She did credit the $149 back and charged me $80 which was $2.50 per shirt plus $6 for the 3 women's. I don't normally write reviews and I also don't make a scene like this...but this was blantantly deceitful and dishonest. I'm sure most people are shocked, pay it, and never go back. And I'm also sure rents are high there in that shopping center. We like to support our local businesses but you have to treat people right. Taking adantage of them by charging more for colored shirts or mens vs boys (@ 125% more) is just.plain.wrong. One word - KARMA. read more

I've been taking my shirts to be laundered to Clarksville Cleaners for years. They do a great job and are far and away the most cost effective dry cleaner in the area. Even less expensive than Zips, who I think does a poor job. The owners are nice once you get to know them. read more

I have been dealing with Clarksville Cleaners for many years and at both of their locations and have not had a problem. Excellent customer service and excellent dry cleaning services. read more

I have never been treated so bad in my life. I was accused of giving them a shirt with a stain on it. When I picked up my dry cleaning, they showed it to me. However, when I gave them the shirt they never showed me a stain. Christina the owner told me I was an ugly liar and refused to try and get the stain out. She shushed me by putting her finger over her mouth. Very in appropriate. Not once did I ask for damages. The ironic thing here is just two dry leanings ago I complemented them on how well they removed the same type of stain I got from another local dry cleaner. I never asked the other dry cleaner to replace the shirts. I just went to another dry cleaner. She embarrassed me in front of three customers. I felt helpless. read more

Clarksville Cleaners - Laundry Services Near Me - Clarksville, Maryland

They don't deserve any stars! Avoid this place! They are expensive & they have the worst customer service ever! I brought in my husband's jacket in to be dry cleaned & when I picked it up the jacket, it had wrinkles across the middle portion of the jacket. I pointed it out to the lady behind the counter & due to a lack of language skills, she pointed to the pockets & said "can't help". I told her other dry cleaners have been able to dry clean the jacket & returned it fully pressed without issue so she asked "we try to redo". When my husband went to pick up the jacket, the wrinkles remained & he told them it was unacceptable. Whoever was behind the counter said they "worked very long on it" and did not give us a refund for a job incomplete. We went there because we wanted to support a local business but it seems the local business doesn't care for it's customers. read more

My family and I have been using this cleaner for 15+ years! We love it. They are like family. Always ask how my children are, my parents, etc. They have altered everything from designer jeans, to bridesmaid dresses to dry cleaning anything we needed. Always turns out perfect. read more