I had some pants hemmed here. I took the time to fully explain how I wanted them hemmed and to not…read morecut any material. In spite of my detailed instruction, they still cut the material and hemmed them how they felt it should be done. When I picked up the pants, they explained that nobody wants them the other way. Let me be clear and state this was not something that was lost in translation but rather negligence. There was no formal apology. I kept my composure and still paid for the the pants but was very unhappy. I will never return.

A little pricy but I had fancy dresses dry cleaned and a zipper fixed so I expected to pay a little…read moremore. Very nice and everything looks great!

I had my first experience with Mega Cleaners recently. Someone came and picked up my 9 pieces and…read moregave me an estimate time for delivery. They reached out again to confirm drop off, and the process has been pretty smooth. Probably the best experience I've had so far with a dry cleaner.

We had a small oriental rug that needed cleaning. Before taking it to them, I asked them if they…read moreperformed that service. They said yes. Then, after we had given them the rug, they called and asked if we would mind if they sent it out to another service that they thought would do a better job. We said sure, if you think that's a good idea. Two and a half weeks later, I was notified and picked up the rug. The edge on one entire side had been destroyed. Whoever cleaned it had stuck little tags on it saying it was damaged when they got it, but that was a straight-up lie. It was in excellent condition when I brought it in and only somewhat dirty. The other edge had some damage, but not as much. We are now pricing rug repair to the tune of $350 or more. We don't know much about rug cleaning and so, perhaps, should have known we should have taken it to a specialist. But they also should have been honest with us when we asked whether that was a service they performed. Basic honesty about what you can or can't do is a trademark of good service. So we've learned our lesson, but it's been an expensive one. I should add that during this process I called them a couple of times and was not able to leave them a message. They also have a paper sign posting COVID hours on their door, but haven't bothered to update Google search or their website. So there were a couple of extra fruitless trips and phone calls involved in this whole process, as well.

My suede jacket looks much better now that Fulton Cleaners has worked their magic. Over 20 years of…read morewear so it looks almost like new. They are one of the few places that do suede within 10 miles of my home

Their alterations and tailoring are awesome! The quality of work, attention to detail, and…read morecustomer service were beyond my expectations. I had a bridesmaid dress altered and hemmed, which came out perfect. I also had a more casual maxi dress hemmed to the right length. I will definitely be back when I need something altered, and for dry cleaning as well.

Very disappointed in my pickup experience. I gave them my 380$ Anthropologie silk jumper for an…read morealteration and dry cleaning. I picked it up only to find that they completely damaged my jumper. Not a single apology or no remorse, instead she decided to lie and said a sorry excuse, "since you are Korean I didn't think to call you about this damage that was already there" Why why I send a damaged unwearable jumper to get tailored and dry cleaned? This was a 33$ service not sure if that's a fair price or not. Anyways I do not recommend and if any reading this can direct me to someone who can fix this I would be very thankful.

I've used Elite Cleaners for my tailor needs over the past few years. They never disappoint…read more They're always professional and kind and do a great job. A lot of the items that I bring to them are my scrub pants for work and they always taper and hem them perfectly. Highly recommend.

I love this place! Have had multiple perfectly done dry cleans, at a fair price, and the best part…read moreis that you get to pet Rocky their dog. What's not to love?

I had a nice wool coat cleaned here and they did a very good job. I'm happy to see that you have…read moremending services and altering services. I did get to meet the cute dog of the store. It definitely lives up to its reputation and the owner was very nice too. Parking varies according to time of day but can get crowded.

Brought in an expensive $1,700 Ralph Lauren coat. Leather button ties were faded and ruined. One…read moreactually broke while in their care. Never again.

This business has been in Columbia for decades and service has always been excellent. They exceed…read moreexpectations whether for the cleaning service and/or the clothing alterations. The owners are very friendly and knowledgeable about their business. Good value.

Terrible for alterations/repair services! I should've learned my lesson with my daughter's prom…read moredress even though things were resolved then. Shame on me! I took 3 items for alterations - 2 dresses and 1 pair of pants. $130!!!! The pants only required a small hem. I asked if she could keep the existing wide hem visible - yes she said. For the one dress, only needed taking in a little bit. It was ok. The 2nd dress did need altering in a couple of places. The problem is twofold. One, the quality of work is subpar at best. The pants weren't taken in enough and the one dress didn't fit as it did when she pinned it. It wasn't tailored well. Secondly, the price. At drop off I asked how much. She said she "didn't know the tailor was not there". Red flag #1 Found out she sends stuff out. Red flag #2. Ok, thinking it wouldn't be that bad; NEVER thought $130!! I feel she was disingenuous with the pricing. The pink tags on each item had instructions and a price. She said she didn't know how much. Lessons learned 1. DO NOT USE HAN'S CLEANERS FOR ALTERATIONS 2. GET PRICING UP FRONT. 3. DO NOT USE HAN'S CLEANERS FOR ALTERATIONS OR TAILORING WORK IS SENT OUT!

Great cleaners. The owners are friendly and the service is good quality. This particular cleaners…read moreis organic. There is also a tailoring service. Turn around time is quick. I give back by bringing back the hangers when I pick up my next set up dry cleaners clothes. Recycle your hangers people. Don't toss them in the garbage.

This is by far the best place I've ever found for alterations. Very professional but relaxed…read moreestablishment with reasonable prices, and the owner is friendly and extremely hard working. They really do an amazing job and have always done it perfectly the first time. I really hope they are in business for many years to come!

I have taken numerous garments to Mr. Song for tailoring. He is the master!! He is much more…read moreaffordable than the tailor at Columbia mall, and much more skilled in my opinion. Since going to Dobbin Tailor, I have taken 5 suit jackets, 10 pairs of pants, and a sweater to this guy. All have come out perfect! One thing I have been having him do is taper my pant legs. He does an amazing job on them. My friend has been using him for shortening his suit jackets, a particularly complex operation, which has always resulted with impeccable results. The guy really can do anything. The only reason anyone would have a problem with his services is because he can't do the impossible. He will tell you if something isn't feasible. This man has decades of experience and knows his stuff.