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    Claro T Palma, MD

    3.0 (2 reviews)

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    2 years ago

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    Piedmont Mountainside - Ellijay Emergency Room

    Piedmont Mountainside - Ellijay Emergency Room

    1.5
    (6 reviews)
    0.8 mi

    I was in town with my wife and daughter to celebrate a family friend's bridal shower. Upon going…read moreto Mass on Sunday, we visited friends nearby and while on our way to the bridal affair, my wife suddenly fell ill with piercing pain similar to a migraine. Piedmont ER was right down the road and got us right in. By the time I parked the car, she was being seen by the triage nurse and escorted to a bay in the ER. They were kind and compassionate and quickly ordered diagnostic tests to see what was going on. It's important to know that this facility is only an ER, not a hospital. If they deem you need further care, you have to either wait to be transported or drive to the hospital yourself. This is simply a limitation of this facility, but what they can handle, they handle well. This is basically an urgent care on steroids. But what they do, they do well and the doctor took the time to explain everything! I was visiting from out of town, so I'll likely never be back here, but if I lived here, I would not hesitate to visit.

    I went to Piedmont Mountainside ER to get checked out for a possible heart attack. I was promptly…read moretaken in, EKG was done immediately, Dr. King came in and said EKG did not indicate a heart attack. I was then taken for a head CT scan to rule out possible stroke. No sign of stroke. Chest x-ray was normal. Lots of bloodwork was done. Dr. King came in and said he wanted to admit me for an MRI which meant transferring me to Piedmont Jasper. I declined this advice saying that I didn't want to stay in Jasper hospital overnight and that I would go the next day for a walk in MRI. He said he'd have the nurse come back in and have me sign a refusal to be treated form. He then said to me "I don't think you're drunk, you don't seem drunk" which totally floored me why he would say that. I then asked him about my bloodwork and he said "we've had two critical patients come in since you, I haven't had time to look at your bloodwork, my shift is up, and you can see your results on My Chart". Nothing was done for me, the nurse came in and I was out of there in 5 minutes. It was like the minute I refused to be transferred to Jasper they just washed their hands of me. I followed up with my primary care doctor the next day and a lot of things were off in my bloodwork. Very low sodium, kidney functions way off, BUN and creatinine off. She was stunned that the ER didn't address my bloodwork. Never going to a Piedmont facility again. I would have left a zero star rating but one star is the lowest one can give.

    Claro T Palma, MD - rhematologists - Updated August 2026

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