Kelly and the crew, surpassed my expectations of service and professionalism. Start to finish, they…read moreare the gold standard that all companies should be measured. Thank-you.

Paul and his guys did an amazing job with my truck. he said I'd have it back in a few days and I…read moresure did have it back. the truck looks like it just came from the show room thank you Paul My son brought his truck a couple of years ago and was so happy with the result.

Very satisfying car repair. Used them 3 times for accidents. Each one came out perfect.read more

My father had an accident 24 years ago and made his car look like nothing happened!!! I had a small…read morefender bender in CT and drive there the next day. I got the car back the same day! Recently I treated my baby (mini Countryman) to a new paint job on the hood, aka bonnet, and not only did they make my car younger looking but took the time to make the gaskets & wiper blades look like new! Family touch! Thank you guys!

I found Chris through the NYS website for people who install car seats. They do this as a…read morecommunity service! Our car seats are so tight that I'm not sure if they're ever gonna come out of this car . I've even taken family Members to have their seats looked at, and Chris does it all with a smile. What I appreciate about Chris and Mike is that when we had a very noisy power seat (it still works, just sounds like chewbacca's mating call) they were honest with us, and said that the cost of trying to figure out what was wrong and then fix it was more than it was worth, and they didn't want to see us waste our money! While I've never had any work done with them, if it's ever needed, I know they will be my first call

i will never EVER use this auto body shop never again..and this is my first review and…read moreunfortunately i have to write to warn you avoid at all costs..the shop owner had work on numerous of cars for me starting back with my 00's Nissan...ive never went anywhere else for 10 years.. trust and believe he had fix countless of accidents ive been involved in. well over thousands in dollars worth of work he made off me being loyal to him and only going to him. i thought he was a real friend he show his true colors. for 10 years i paid this deductible all time,everytime.1k for 10yrs straight..he never cut me any slack, not once and never have complain but maybe because iam a woman of color he never offer; its the holidays i thought he would have a heart. not that ive ever even ask nor look for a hand out mind you, i even bought them bagels and edible arrangements fruits one time before just to show my appreciation i thought he was cool but the money he was making off me wasnt enough; this isnt about him never cutting me any slack for deductible either which ill will tell you here, not all shops require that.i never knew this. immediately he said he will take the job i mean it a huge pay day to scam right..this monster was going to take 2020 car and write it off because i know longer wanted his services and he would get paid and take car and money..prob fix and sale who knows....i will explain everything...i had just pick my car up from him October past,the car was hit Christmas night...text him same night,explain accidents, says bring car in the morning...i dont bring car till 4pm ish due to handling insurance...etc an all day affair. its get there at 4ish pm...mind you; him and i had just discussed over phone that same morning that i do not have deductible i just paid him 1k in oct for work he just did iam struggling and still comings back paying bills then this occur...he told me over phone not to worry he take care of deductible this monster's waits till i get there with my car to tell me the only way he will help deductible by cutting expenses on my car!?!?!.red flag ;ok the coverage ur insurance do is what covers car damages not the deductible i have full coverage..the car is not total loss biggest damages ive ever had yes but it drove just fine..i get home after being drop off by uber cause i just drop car off to him; my gf then forward me a different auto body shop this is around 430pm and tells me to go to her ppl..i told her the car already with my guy but she insisted ..also i did want to hear what this person had to say to help.becus of the extent of damages of car this is the worst accidents ever maybe 12k in damages...i get in contact with other shop by 4:35pm...i was sold by 4:45pm.contact continental which closed at 5pm to tell them i no longer wish to go with them i wanted to remove car to bring to other shop now....becus he was going to help me in more way than continental ever could...but its a money loss for him which i know he felt sometype of way about that but i anit got time for all that my car smack pretty good and iam all types of angry...he fought me tooth and nail to keep car at his shop..plead for me to reconsider etc...mind you again i just drop car off at his shop at 4pm it was remove and towed to other shop the next day just keep that in mind...so from there its 5pm after back and forth he saying leave car with me i thought you were loyal ...bunch of mumbo jumbo bs nothingness, i won't lie; i folded and was gunna go with continental after he questioned my friendship in which u were never my friend! you know nothing of loyalties and for you to question me made reconsider but u were just using any tactics at any means to keep my vehicle..the night ends his shop close and the car stays the night by morning 11am call up continental and immediately told respect person iam going to remove car..all types of flabbergasted and " i thought we agree to keep it here..like he was not giving up my car to me.then it gets to in order for my car to be released i had to pay this and that and for started wrk??..i just dropped car off to him..he swore he started taking car apart etc without adjustors looking or taking pics, i asked he said yes .f n slick oil sales stuff.just scaring me to keep car there i told him to stop what he doing don't"work" furthermore. finally had the other shop contact verbally confrim they will be coming to remove car with their tow etc...he told me inorder to release car i had to pay him 250 for writing up the estimates additional 3 day storage which is bs i just brought car 4pm that yesteday.then he tells me car is total loss and damages exceed value of car..other shop call bs came for car anyways paid him his erroneous fees which came out to 400 in all from time frame of it being there he charge me all this around the holidays at my lowest other shop is reimbursed because he hada come out pocket to pay that was a low move then try to say car was a total loss ​ ​​

Having worked in auto body while in college, I can say with experience that this is a first class…read moreshop. Their skill in the craft is outstanding. The price I was quoted was so good, I didn't even seek out additional estimates. they even made rental arrangements for me. When I picked my car up not only was the work impeccable, not possible to tell there was a repair, the car was washed, vacuumed and detailed.....it looked like it just came off the showroom floor! And, they are REAL HUMAN BEINGS, so nice and concerned. I was treated as if I were family. If I could give more than five stars or a ten, I would. Rare find nowaday!

Joe and the entire place (people who work here) were wonderful from start to finish. I had to take…read moremy jeep in for a driver side light repair and they fixed it plus offered me to detail my truck for a fair price. People tell me it looks like I just drove it out of the show room!

DO NOT BRING YOUR VEHICLE HERE! Communication is poor, had…read moremy vehicle for over a month for a minor accident and only did 2/3 of the job. When I questioned what happen to fixing the rim I was asked by the shop person, "Oh, we were supposed to do that?" It was clearly on the insurance estimate we both had. Still, 5 months later they cannot get the rim and did not call to update me of their efforts or non-efforts... Call to get refund told to come down, go to the shop, will not reimburse the full amount they got paid (including labor and sales tax) from the insurance company, only the cost of the rim which they did not obtain/ install etc. STAY AWAY, under poor ownership. Cannot stress it enough, do not go to this shop!

Everything was fine until my car was returned and within 2 days all the engine lights went on. It…read morewas towed to the dealership- not sure what was going on. The dealership told me it had to do with the repairs done by Nicks and they should tow the car so it could all go in a claim- Nick's left my car sitting at the dealership for a week. I had to go to Nicks on a Saturday to find out why they told me my car was towed and it never was. The foreman stood there laughing (please see picture below) not helping, wouldn't get a manager on the phone until I said out loud I am recording this whole interaction. Jason the manager hung up on me and then called the foreman back however I still had the phone - it was the worst experience ever. To have the manager tell me "I had the car back for over 2 weeks and it probably wasn't their fault" I have documentation I had the car back for 4 days 2 of those days I work in Midtown so I don't drive. Jason was so unprofessional and rude. I wish AN OWNER would actually call to check on customer experience

My car was damaged in an accident. It was hit in the rear and It looked so bad. I fortunatly came…read moreto A-1 Collision with Mark and Melanie after looking around. for a collision shop. They were so helpful and they made what could have been a very difficult stressful time quit easy. Mark addressed my concerns and even went above and beyond to make sure my car got a oil change that it was scheduled for. When I picked up my car, it felt like I had a new car. I hope to never have an accident again. but if i do I know where im going.

Best Bodyshop to deal with. Andy is a great guy and his guys really care. Honest , fast and got it…read moredone never disappoints

Went here to get a repair estimate on my car after an accident. Main guy in the shop said one…read morething. Owner said another. The for sale sign on the front of the building wasn't instilling much confidence and they seemed like they didn't want to be bothered to do the job or even try to ask for what we wanted from the insurance. Slapping bondo on a new car wasn't exactly what we had in mind as a repair when the doors were clearly wrecked. Can't speak for the quality of the work we would've gotten because we ended up elsewhere given their hesitance to request new parts for our vehicle.

Amazing work! I would recommend Crestwood to anyone. Someone hit the front of my perfect Challenger…read moreand left the scene, but Chris performed magic. Looks perfect once again. Reasonably priced and completed in a timely manner. Can't go wrong.

Dino is the best of the best! Did a stellar job truly talented. Very grateful…read moreTo have found him!! Highly recommend him! Will be using him again for my Daughters car. If I could give Dino 10 stars, I would. I had some front bumper damage from an accident, and I hired Dino for the repair. He is a mobile service, which made everything so easy -- he came right to my driveway and fixed the car on site. I honestly could not believe the result. The work was flawless. The car looked better than before the accident. You would never know there had been any damage. His attention to detail, precision, and professionalism are truly next level -- state of the art work. He was fast, efficient, fair, and incredibly skilled. No hassle, no dealing with insurance headaches, no body shop drop-offs. Especially when you just need cosmetic or body work handled quickly and correctly, this is the way to go. If you're looking for someone and debating who to call -- look no further. You found the best. Highly, highly recommend.

Just had my lease return repaired, Dino was punctual, accommodating and professional. Great job…read morequick and easy.