Not sure if i remember the name correctly 7/09/26 but i adored John very much he was super duper…read morehelpful, efficient , charismatic, made my overall experience top notch he was able to assist with my battery fob change $10 and creating a new fob key for my Nissan excellent price $170 to program and cut the key . Will definitely be coming back for any key/lock services, highly recommend.

Fast under 30 minutes, replacement keyfob for my f150 truck since I lost one of my car keys…read more Friendly customer service at a fair price.

Sam Wilson is awesome. He took the time to understand my home LAN reconfiguration needs and did…read morewhat he promised. Tech was on time and very courteous. Highly recommend this company for any residential or commercial work

From the owner: Structured cabling Security…read moreSurveillance Phone system Tv installations

Great, honest, affordable service completed in a timely manner. I am grateful to have this business…read morewithin our Gwinnett business community. I went to another place before this and they overcharged me and the communication and time frame was sub par so I am comparing this service to others in the community that just aren't as good as this business.

I have had two computers fixed by Lucent Computer. One had a software problem that I could not fix…read morebecause it would not start. The second one had hardware power supply problems. I could not keep it running and I had no way to determine what hardware was broken because the diagnostic software could not identify the defective hardware. Lucent Computer fixed both problems quickly. The cost was a fraction of a new computer.

Top notch service! Couldn't be happier with the service. They showed up on time and the…read moreinstallation was completed professionally and in a timely manner.

The way Steady AV transformed my living room is incredible. Jake not only helped me pick the…read moreperfect TV and sound system, he delivered and installed it all quickly. I was so happy that I hired them again for a much bigger project (a security system for my company) and was equally impressed with the speed and service. I would highly recommend.

When a company tells you it will take 24 hrs to get back to you regarding your inquiry on…read moreestablishing a new service, that is an indicator you are already not a priority. Thanks, NorthStar, for making my decision that much easier to go with your competitor. UPDATE: So, does that mean you didn't bother reading my response to you (see screen shot of image I just uploaded from my reply immediately back to you). Again, you have proved my point. Maybe your reps are tied up bc they're in the phone trying to respond to all the negative customer service reviews, like mine. It took you *2 weeks* to respond and accuse me of "not responding" to you when I did so within hours. Nice. Second Update: I see Martha has retracted her comment to me on my review (hence what my first Update spoke to....now it doesn't make sense, but you get the picture of what happened). More proof this company doesn't "have it together." I strongly encourage those looking for a security system to look elsewhere, or at least do your research before committing to North Star. This company has given me the run-around and I'm not even a customer! There are many other companies that value your time and business more than North Star. I am a perfect example.

I'm writing this on a day that my neighborhood just went nuts because we had some door-to-door…read moresupposed alarm company sales people going around. I called NorthStar, my security company, to see if they'd ever heard of these guys and they told me that "reputable firms don't go door to door." That reminded me that I was overdue for writing them a review. My husband and I (well, my husband mostly), interviewed four or five firms before selecting this one. Their installers are also their sales guys. In other words, these are people who know their stuff. Nobody tried to sell us something we didn't need. The guy who came out - and followed us through some installation difficulties (way our house was built, not NorthStar's fault) - his name is Gary. He is friendly and SUPER knowledgeable. He explained things and then explained them again and gave my engineer-husband all the detail he wanted. But when I had a question and DIDN'T want the detail - he boiled it down for me. Their pricing was similar to other firms we talked with. Pay for the equipment and have lower monthly monitoring, or do a 3-yr contract with higher monthly monitoring and lower/no equipment costs. They give you several options to work with your budget. Bottom line is, they weren't significantly higher or lower than anybody else. We had our first "false alarm" the other day. Our nanny accidentally set off the alarm and while she was punching the code in downstairs, my husband was also punching it in on the keypad upstairs, which cancelled the whole thing. Kinda funny actually. The monitoring service called us WITHIN TWO MINUTES. I was glad to know they were on the ball just in case we need them for real some day. In the end, we went with this firm because they were the most knowledgeable, didn't have pushy sales people, so we felt confident we were getting the info we needed to make a good decision. Turned out to be a very good decision!

Stealth was a great help in an overnight security issue. Great responsiveness and professionalism…read more They helped make an anxious time a lot more comfortable.

So grateful to stealth for being absolute lifesavers during my lawsuit. Their accident…read morereconstruction work was incredibly detailed and made a world of difference in my case. I'm so grateful I found them--they truly helped me navigate through a tough situation. If you ever need top-notch expertise, these are the folks to call. I can't recommend them enough!