Brought my car in for some repairs after a minor accident. Received zero communication from them…read more When calling for updates, they kept moving the completion date. A week and a half became 3 weeks then when the 3 weeks were up they said "we'll try to squeeze it in the week of ________. (5 weeks after they received the car) When I asked them call me if there was any updates or changes to the timing, I was told they don't do that. Well apparently you don't fix cars in a timely manner either In the future, I will avoid this place at all costs

I was in a minor accident and my insurance company told me to go to this auto body shop to complete…read moremy repairs. I dropped my car off the night before and called in the morning to let them know that i had dropped my car off and to ask a few questions like how long it was going to take the guy that answered the phone was very short and told me a week. I had left the paperwork for my insurance companies estimate on my repairs a month prior to dropping my car off. After hearing no updates of my car over a week later I called where I talked to a lady who seemed to know nothing about repairs except that it was going to be an additional week due to them having to "order over 20 parts" and that insurance companies "only require them to work on each vehicle for 4 hours a day". Another week went by and i was promised to have my car by the end of the following week as it had been three weeks when I was told my car would only take one. I finally got my car back the following day I had a flat tire I assumed it was just from the cold and never thought anything more of it. The following day I started my car to go to work and realized that my headlight was out, which was a part they had replaced, and that there was a huge chip in my paint still that they had completely missed. I called the shop and they requested I come that day so they could look at my headlight and the chipped paint but they requested that I come before 4 because there mechanics don't stay until 5 when they close. I managed to leave work early to be there by 4 for their mistakes. I spoke with the same lady that I had to talk to earlier as they "unplugged and plugged my headlight in again" and somehow it magically worked and as for the chip in my paint "they had no idea how they missed that" i then had to drop my car off for the day to fix the paint but I refused to leave it over night with them again. After all that I thought my car was all set until I was out of state and my car seemed to be stalling at red lights and stop signs I managed to get my car home and It finally stopped having that issue until I left work one day to start my car and it was completely dead as a 2023 vehicle with no prior issues my car shouldn't be dead in -2 degrees weather. After looking under my hood to get a jump I realized my battery was never tightened again after the repairs. Overall I would never go back to this shop again. I am very disappointed in the "work" that was done to my car.

I made an online appointment clearly stating what was wrong with the vehicle. The service tech…read morewriter clearly wrote this information down. However, they had my vehicle for almost two weeks before deciding they do not want to work on it. I was charged for information that I gave to them (diagnostics), as well as for the rental car. They did not seem competent based on the excuses I was given. Better Business Bureau report is next.

Very rude and unprofessional staff. Woman working the front desk was especially nastyread more

This guy really helped me. He's kind of a genius at what he does.He fixed my car beautifully and at…read morea great price. I had rust through on my Ford Fusion fender. The car was not inspectable. The other local body shops were starting at $2000. Pete matched the paint and fixed it perfectly for around 1/4 of that figure. I highly recommend this business.

I've been going to Pete's for years. He works out of a shop in the back of his house. He does…read moreexcellent work and is very reasonable, which is nice if you're doing some work that's not covered by insurance.

I brought my car in this shop to get my car an oil change and a cheap part put in my car and I even…read morebrought the car part with me . They charged me 120 dollars to put a car part in that only took a couple screws to take out. They took a test drive without asking me around Barre full of pot holes and horrible roads . Well I'm writing this taking time out of my day because it's been a few days and my car is running worse now than ever before. I swear my car was running better before I took it to this place. Just be careful and think twice. I wish I had. Now I'm out money and my car is running like shit.

Thank you Ayer's!! I had my skid plate fall off on the highway while traveling and after calling…read morearound, Ayer's was able to help me immediately! They were kind, quick, and efficient and was able to get me in and out In time for me to make it to work! Not only did they "fix the unfixable" by re-securing the broken part, but they also fixed my ( previously unattached) grill, free of charge! They also gave me a great price! I would 100% recommend!

I will provide pictures of the over $5200 in work they did, after having it twice, that all needs…read moreto be done. They are theives of my insurance money who gave me back a truck I cannot use and will have to pay to fix all over again. Bad paint, bad body work that was failing literally the day I picked it up.........the second time. My experience is its an awful business to spend your money at. I have recorded conversations and pics to prove that after my truck being in there twice, for around 12-13 weeks total, that it had trash work done to it that requires a body shop with some skill. Message me, I'll prove I'm being honest.

They were real pros. Not that I hope to need their services again, but they fixed my car up…read morebeautifully, and took exactly the time they said they needed. Yeah, and they kept the garage door opener I left in the rental and called me to come get it. They're friendly and do great work. I'm from out of state and feel lucky to have found them.

Wonderful service! They are always busy so you may have to wait for an appointment...but it is…read morealways well worth the wait:-) Joanne Crowley-Watkins

if you wonder what it means when Clarks Collision Center tells you they warranty 200 percent, it…read moremeans they warranty their work 0 percent. Avoid them if you can.

I was rear-ended in a parking lot in Waitsfield, VT on Aug 28, '23. I finally received a phone call…read morefrom Clark's on Dec 7, '23 re: pick-up--over three months later! In the meantime, I had moved to MA on Oct 1, but made plans to travel to VT the next day. Despite the fact that Clark's isn't open on Fridays, it was advised I drop off the rental and retrieve my car anyway. Thank God I had with a spare key fob, because (again) no one was there. On a side-note, I didn't get my original key fob back until a couple of weeks ago. And that was after numerous phone calls, etc. When I started the car, the check engine light was on. When I pulled out of Clark's parking lot, it wasn't driving the same. So, to back up, it took Clark's well over three months to finish the bodywork on my 2015 Subaru Crosstrek Hybrid. But now...the car was fine before the accident. In fact, I had it serviced @ July '23. When I took it to a local Suburu dealership in MA for an estimate--again, it wasn't driving the same--I was told it was engine-related, and was going to cost @ $6k. I was hoping to get another couple of years out of my vehicle. It was running great before the accident. I am very disappointed in how this was all handled.

A CLEAR CUT ABOVE THE REST! Collision Works has proven to be…read morethe best repair facility any vehicle owner could hope to find. We had a problem involving the installation of a kayak carrier to the roof rails of my best friend's Subaru. Supposedly qualified personal had managed to push the vehicle's roof rails way out of alignment, and we were looking at replacing the rails and their supports. This could have ended up costing us around $2,000+/- in roof and rail repairs. Dan looked at the problem, and said he could definitely fix it. We were greatly relieved, but upset about the looming bill. Later that day, the roof-top kayak-holder was soundly in place and the rails and their footings were perfect. The seals around the roof gaskets were tight and strong, despite some having been lifted by 1/2 inch or more after defective installations. Dan told us no massive repairs had been in order, and he ended up charging us NOTHING! Perhaps he felt bad for all we had gone through with other repair facilities, but we can still hardly believe it! Dan runs a high-quality repair shop that only does the work that is needed, when many companies would have added unnecessary services that cost the earth, moon, and any kids we had along the way. I mean, how often do any of us get this kind of care, service, and honesty when we need automobile repairs? As far as we're concerned, Collision Works is the only place to go for vehicle repairs. They are the real deal in every way a customer could want, and a person could not do better in the entire Upper Valley. Give them a try, and you will not be disappointed. Dr. George H. Elder & Patti Caruso West Lebanon, NH

Went in to get my bumper repaired. Estimated me a nice, fair quote and repair turn around time. It…read morewas done in the estimated time and the work was beyond beautiful! My bumper is gorgeous! And the paint match is perfection! They even cleaned her inside and gave her a wash! Shes absolutely stunning and I'm more than pleased!!!! I will suggest them every time someone needs work done!!!!

I highly recommend Sterling Autobody! They provide exceptional customer service from start to…read morefinish. They worked closely with my insurance agency to handle all the repairs efficiently and even arranged for a rental car to be dropped off and picked up from their shop, which was greatly appreciated. Throughout the repair process, they kept in touch with me, and the quality of their work was outstanding. They even cleaned both the inside and outside of my car before I picked it up. It felt like I was picking up a brand new vehicle! This is the only shop I would choose for any of my vehicles when repairs are needed anytime in the future, or recommend.

Oh my goodness, we can not imagine a better place to get your car repaired or painted that at…read moreSterling Autobody in Morrisville, VT! The people are so kind and thoughtful, and you can even rent a car if you're a one car family like the two of us. A total professional shop, yet warm and caring. We liked the estimate, we rented a similar size car with AWD and left ours for just a few days. When we went to pick it up, a nice young man pulled it right up to the door for us, and he washed it, AND, he even cleaned front interior, it looked like new again, the dash, the doors! He even washed our floor mats! AND here is something that has rarely happened to us, but points to their honesty, the final bill in our case, was less that their estimate! I promise when we say this, we are not exaggerating, this autobody shop is outstanding, because the people are outstanding!

McGee Hyundai makes a great first impression. The salesperson I spoke with initially seemed…read morelow-pressure and transparent. The problems begin when you actually try to do business with them. I spent a week and countless hours corresponding with them about a used car, responding to their quote with an offer in writing fifteen minutes later. After waiting 24 hours, I tried following up repeatedly with him, copying the sales manager each time and received no response. Two days later, I called and the salesperson picked up the phone, clearly unprepared. I pointed out that by this point, their price on the vehicle had dropped but he never revised his quote to reflect the difference. He told me he would get back to me that afternoon with a revised quote. Instead, when I did not hear back and called again, he told me the car had been sold to someone else. (Surprise!) One salesperson does not necessarily reflect an entire dealership except here, it turned out, he apparently did. I brought this experience to the sales manager and GM, offering to share my correspondence with their salesperson. They declined, instead making the generous offer to sell me a new car. No thanks. Maya Angelou's standard warning never fails: "When someone shows you who they are, believe it." Businesses like McGee Hyundai are the reason that car dealers are among the least trusted occupations by the American public, competing mainly for the title with "Used car dealers."

I bought a car and I left a review of and forget it. I stand by that. I can't even get a from the…read moremanager. I bought an extended warranty and the undercoat dealership really just wants to milk you. I'm guessing I have to find a new dealership because this one won't call me back terrible terrible