Great staff. I was looking for a particular brand snow tire for my new car in mid February. Other…read moretire shops that carried that brand were out of stock and were unable to order any. Town Fair was also out of stock; but they put in the time and effort to locate the tires I wanted. Three from one source and the fourth from a second source. I am now a happy camper with snow tires I feel confident with on my new car.

Excellent service, fair prices, kind employees. We were so fortunate to find this tire shop. Shop…read morehere and you won't go wrong. Thank you team!!

I was referred to Mackinaw Wheel Repair from another tire place in the area that was having trouble…read morefixing one of my tires. It had a slow leak, and I had to keep stopping and reinflate the tire. I called and left a message and the owner got back to me the next day. We scheduled the appointment and when I brought my car in, he was ready to get to work. Within 10 minutes, he had my tire off the car and mounted to inspect it and found the issue, which took another couple of minutes to fix. It turned out that paint had clogged the valve stem and his feeling was that the other tire place that recommended Mackinaw to me could have fixed the issue. The owner fixed the issue, mounted the wheel back onto my car and in the end did not charge me, because it took less than 15 minutes. So, with handshake and a thank you, I was on my way. Side note, the dog is friendly and fun to talk to while you wait.

I have used them twice to repair wheels and they are just amazing. I dropped off my wheel Tuesday…read moremorning for a crack repair in hopes to have it before thanksgiving. They were busy and told me they would try and the came through again for me and called me before the end of the same day with it completed! excellent service and quick turnaround time.

I like these guys. No bullsh*t, no frills, straight up good work and very efficient. I've used them…read morefor collision work and other maintenance with excellent results. They hire very good techs.

Friendly and efficient. Quick service. I will return for other services. Made the annual inspection…read moreeasy.

This mechanic has been great so far. We needed something reattached on the under side of our Mazda…read moreand they fixed it without issue. The big win was being able to make an appointment online and communicate via text. That is so rare and it's very appreciated!

I've only done minor things here, but left feeling good about things, and will be certain to use…read moreNew England Automotive if I ever do need a repair (my car is a Subaru, so maybe I never will!). The guys know how to communicate, and are good about giving some tips on maintenance.

I was hoodwinked into saying ok to their "let's do the oil change/air filter change BEFORE the…read moreinspection" and was thereby TRICKED into spending over $300 BEFORE they did looked at the truck's under body which FAILED inspection. If I had known the truck would fail inspection, then why would I spend over $300 on the old change and air filters? The order in which the two services occurred is DELIBERATELY DESIGNED so that the company can MAKE MONEY before failing your inspection. THIS IS SURELY NOT A GOOD BUSINESS PRACTICE. BUYERS BEWARE. AT THE VERY LEAST, BE SURE TO INSIST THAT THEY PERFORM THE INSPECTION FIRST. DON'T BE HOODWINKED.

May 1, 2025 (The Red…read moreBalloon) This is NOT some one-off review... it merely follows and confirms the review I gave this business in October... Cliff, Dominic, Jacob... and the gentleman hidden beneath my vehicle handling the oil drop... In a word: Superlative... In late October... I had mentioned to Jacob about distributing helium balloons to the kids while they waited patiently for the vehicle service in mom/dad's car... it was just a suggestion... I did not think he would take me literally... But he went further... I was the destination of the idea he ran with... After a 5-minute wait, I received an oil change today in addition to a safety check... tire pressure check... vehicle lights... and car wash... (the high center brake light assembly was also changed!) With humor... aplomb, dignity... and professional assessments of my truck... And... Jacob handed me a coveted red helium balloon... Perhaps it is just symbolism... but this gesture is far-reaching... this cements my go-to place for service... Not just a simple symbol... but an assurance of consistency in service standards... I am carrying the spouse in my truck... others are carrying kids... Truly... they are most important cargo of all... Thank you for such great service! Tom Baker

Horrible, the worst around! Took my new Audi A6 in for its first oil change. Shortly after I…read morestarted having transmission issues. The transmission went into lock mode and I couldn't drive it. I had to have it towed to two shops until they found... the transmissions drain plugged was pulled by someone that did the oil change that didnt know what they were doing and likely put it back as soon as they noticed they screwed up. My transmission is supposed to hold 3.5 liters but only had 1.5 in it. They almost cost me $14,000 for a new transmission (they did cost me a couple of thousand in towing charges and trying mechanics trying to figure out what happened). Separately, I had tried to make an appointment for my wife's tires since she bought them there but they wouldnt make an appointment and were rude. Me and my family will never go there again. They have lost our business forever!!

-5 stars. The worst tire shop in VT. They damaged my brand new rim when getting a set of tires put…read moreon and balanced. Spoke with the pathetic abomination of person who called himself the manager. His name is Chris, and I when we asked him how our brand new wheels got damaged with proof of the damage of the wheels coming from his shop, he denied or any mistakes that could of been made by his shop. Worst customer service in VT, and I do not recommend you bring anything to to this shop. I expected better with the steep prices they had. If the owner reads this, please do yourself a favor and re-asses your management at your shop. There's a reason why you have a reputation of 2.5 stars.

They were able to get my bmw in quickly and resolved an issue with it promptly to get me back on…read morethe road. The owner and employees were very knowledgeable and professional. I will be back for future service!

stay away! after agreeing to work on my car, and spending $350 to have it towed to them, they…read morerefused to even look at it, and do a simple battery reset.. now I'm stuck with no car, it needs the battery charged, which they won't do, and the key fob reset, which takes 10 minutes. when I called them they were very positive about doing the job. Do not trust!

I have gone to this shop for years and they have always treated me so well. Its the best mechanic…read moreshop around as far as I am concerned. Highly recomended.

Went back to get my snow tires off, and they were awesome about it and squeezed me in again. Then,…read moreupon getting my oil changed at the Honda dealership a week before driving back across the country to L.A., I found out that the reason my car was riding very rough was that my struts were trashed and had leaked out all their fluid. Not safe. But the $1k quote from the dealer made me a bit queasy. So who you gonna call? Wilson! They quoted me about half of what the dealer did, put in some lifetime warrantied Monroe Spectrum struts, and squeezed me in the next day. Saved my butt AND some money. I just wish these guys were out in L.A. ...

Fixed my wheel like new. I had a polished alloy wheel and they restored it like new. They are…read morepriced fairly.

i have never in my life encountered a friendlier group of mechanics. my sister's corolla broke…read moredown and she took it to goss. they told her it would cost up to $1,000 to fix (which might not be worth it). they then let her park it there for a few weeks while she figured out what to do with it, AND in the meantime one of the employees said that she might be willing to buy it off of her since she can get it fixed on the cheap. in addition, my sister was only charged $20 for the diagnosis. are you kidding me? AMAZING! i felt like buying everyone there lunch when i drove away today.