Great place to get a high quality used vehicle. Peter is fantastic to work with is very…read moreaccommodating. Highly recommended!

I bought my very first car from Eastman's Auto in June of 2019. The car was in great condition, and…read morethe price was also fantastic (my mom haggled anyways, and Peter took no offense). As a part of the purchase, Peter agreed to fix the passenger-side seatbelt. After more than a YEAR of my missing his calls and appointments, Peter kept his word and still fixed it for free! My mom was so impressed with the whole ordeal that she's insisting on buying her next car from him. Peter is a wonderful guy, and I value his integrity. I highly recommend Eastman's for anyone looking for a great car at a great price.

My son bought a car there a little over a year ago, maybe a year and 1/2. Looked nice on the…read moreoutside, but basically a total junk mechanically. He would not tell me what he paid in cash it was way too much. Stay far away from Ayers Auto Sales. It is at a dealer now and the diagnosis does not look good. Better off buying a car at a dealership. Selling cars that are 10 years old or more for big money totally not worth it!

an hour ago Drove a long way based on salesman being…read moredeceitful on the description of the vehicle. They told me there was "some bubbling on the quarter panel"-which was true, but there was also: Front end had collided at some point as they "traded paint" (couldn't tell from pictures) Rear bumper was spray painted a different color but you couldn't tell from pictures Strapping for gas tank was so flaky I'm surprised it passed inspection a few months ago Rockers were glued and painted brown (red vehicle) And several major scratches and pitting in the paint. When I told them of the condition, their response was that they could get several grand above asking price at an auction. People (and dog) were friendly there though...

I'm pretty sure the mechanic kept calling me "boy" and they lied stole my money and didn't fix…read moreanything on my car at all..they legit stole my money..975$....BLACK PEOPLE DONT GO TO ROUTHIERS GOTO POULIN AUTO OR BIGRAS

I decided to go to Routhier's late last year because I desperately needed my tires swapped and an…read moreundercoat. They were able to schedule me in quickly, and the price was good. While the customer service is amazing and the staff is very kind, the workers performing the services were not. They rushed the job, scratching my rims and damaging my tires, and they didn't properly undercoat my car. When taking my winters off at another shop, it was put on the lift, and there was barely any remnants of the car being undercoated. My tires were also found to be damaged from when Routhier's put them on. Extremely upsetting! The damage they've done was not worth the money I saved, nor the tears. It took me some time to build up the courage to post this review... This is a family business, and the woman behind the counter was so sweet and caring, but the care for my car was not there :( I will not be going here again.

I was so grateful to be close to this dealership when I was on a road trip recently. My Honda CRV…read moredrove over a bolt in on the interstate and I was headed for the Cape for a special trip. Michael Douglas was the advisor that helped me with a flat tire. They were honest and plugged the tire. He was incredible and I would not hesitate to trust this dealership. Total bill $30. Thank you Michael.

Five Stars thank you for fitting me in and fixing my tire quickly!! I had a flat tire on 89 N…read moredriving to Canada. Great staff!! thank you

Do NOT trust them. I…read morehandled financing weeks ahead. When I got into the office, they had change the offer based on incorrect information, and tried to give me *20%* loan. Incompetent and predatory. They swore up and down that this was a reliable car, and would pass inspection for at least a year, probably 2 or 3. It failed less than 6 months later, because of the tires, which I had specifically pointed out. They lied to my face about them being in good condition, and when I brought it up, they said that the *paperwork* said that it wouldn't pass inspection, despite their repeated verbal claims. I also negotiated the price ahead of time. The entire office was *pissed.* When I got there, they clearly thought I was someone they could take advantage of. The woman handling the financing was freaking out, with her boss storming around behind her. They would not let me speak to the owner.

Updating my review to less as I have now dealt with the reported noise as directed by Poulin and…read morediscovered that the problem I reported to them back then was not even resolvable by the method they suggested due to being out of warrantee (by the MILEAGE, which was the case at the time of the sale.) I now have an upcoming bill of over 5K to fix the problem that was there at the time of the sale. I am pretty miffed and will share my thoughts with them directly, but needed to warn others to be careful about TSBs with Subarus... they aren't recalls, but they are coverage under warrantees if the vehicle is technically still eligible. Mine was--just before I drove it off the lot-- so it should have been handled before the sale, to assure that it was within good business practice!

I brought my car in this shop to get my car an oil change and a cheap part put in my car and I even…read morebrought the car part with me . They charged me 120 dollars to put a car part in that only took a couple screws to take out. They took a test drive without asking me around Barre full of pot holes and horrible roads . Well I'm writing this taking time out of my day because it's been a few days and my car is running worse now than ever before. I swear my car was running better before I took it to this place. Just be careful and think twice. I wish I had. Now I'm out money and my car is running like shit.

Thank you Ayer's!! I had my skid plate fall off on the highway while traveling and after calling…read morearound, Ayer's was able to help me immediately! They were kind, quick, and efficient and was able to get me in and out In time for me to make it to work! Not only did they "fix the unfixable" by re-securing the broken part, but they also fixed my ( previously unattached) grill, free of charge! They also gave me a great price! I would 100% recommend!

WOW I just love my RAV4 which is 100% safe and undamaged according to Service Director Steven…read moreReese. I'm not sure how he came to the conclusion that my suspension was not intermittently shaking "violently" between 65-75 MPH when I had a large sign in my car forbidding him from driving it due to metal fatigue, which is why it was just flatbedded 40 miles to 802, or without him driving on a road that comes close to 65 according to my GPS. But I know you professionals have your secrets! I'll still have to disagree that road tests are required, since no other Toyota agrees. I'm a bit confused how Steve ruled out suspension resonance as a potential cause when he asked me to explain what it was AFTER my inspection, even though I had told him I was there due to suspension resonance damage, and then he told me that it was "way over his head" when I explained it (road bumps are making the car bounce at 10x speed). But I'm not a service manager, so who knows? STEVE REESE DOES, and he says this car is in EXCELLENT shape for a 2015 Toyota. Although every other Toyota dealership disagrees with 802 again, and says that the car I bought 10 months prior that Toyota is still selling for $15k is only worth $1-4k, and therefore legally totaled by my state laws. It's incredibly honorable of Toyota to give Steve a chance working on suspensions even though he has no knowledge about why suspensions are designed the way they are, and therefore doesn't understand how they work. I'm sure nothing bad could come from that! Unfortunately if he would have watched that video of my vehicle oscillating wildly in front of a large oncoming truck (the video he understandably refused to watch- Tinyurl. com/VehicleSafetyVideo), he would have seen the definition of suspension resonance at the end. I do wish that Steve could've found a reason that all 12 tires I had on the car within 51 days were wobbling and getting worn down. But at least he was able to diagnose my car as having wobbly tires, and also generously offered to help me increase those numbers to 16 wobbly tires in 85 days. I don't necessarily agree that the issue was my $1,100 "economy" Wrangler Steadfast tires with 379 miles on them, since Goodyear, as well as Toyota employees from multiple dealerships, including 802's General Sales Manager, says that they're premium tires! So I'll have to disagree with 802 that replacing them with the same exact premium tires would help align drivability with my premium ride expectations. I didn't know that not wanting your suspension to oscillate 10 times per second was a premium feature. Hopefully this comes standard in the next model! Thanks Steve for putting my mind at ease by certifying that my vehicle was safe and in great condition for its age on multiple occasions. I was convinced resonance was intermittently violently shaking my car, making it hard to stay on the road, destroying 12 tires and my suspension, and filling me with existential dread and nausea every time I drive. But it turns out it was just my 3rd set of premium-economy tires since April 30th wibbly wobbling down the road, as they do, and hysterics! As I mentioned, I'm not a mechanic, so this has all been very hard for me to comprehend. Luckily VT is a one-party consent state, so I was able to secretly record our conversation about how my car is completely undamaged and definitely not shaking so I could go over it later with a MAN to help explain it to me. I'd also like to formally apologize that this whole situation was so stressful for your employee. I know that being around someone you just endangered can be scary! I appreciate you keeping sales discussions open "at your discretion", however I just bought a 2025 Forester.

the parts department sucks and this is why : I have a 2021 tundra all lights came on the dash and…read morefrom what I saw on the forum and when I hooked up to it said right wheel speed sensor. I called 802 and they had one so I went and picked it up and installed it.for the tune of 400.00 + ! that didn't fix the problem so I went to to local garage and they hooked it up and went for a ride it was the same place as the speed sensor but the axle baring so I call them to order it and they had one on hand so the next day I got. when I was there my wife was with me I had concerns of it being the right one and also said passenger side rear he said yes . I came home got it all together put it in the rear end housing to find it wasn't the right one. I called him back he told me it was unfortunate that that happened but he would sell me another for 368. he said that's employee discount i said no I already paid 518. For the wrong one I want my money back. He said it's my fault. So I sad when you call and it says you will be recorded for quality insurance let's listen to to call when Initiall called to order and see what I said . WHAT A JOKE THEY ONLY USE IT TO THERE BENEFIT!!!!!! Stay away for here it's my personal opinion you will take it in the shorts!!! Tim H.

I guess the reviews here only pertain to their regular customers because they wanted nothing to do…read morewith helping me when I called them !!

These guys were awesome. They got my car in right away, offered me a ride to and from the garage…read moreand they charge a reasonable $35 per hour. I will definitely take my car back there again.

I needed to bring my 2021 Jeep Cherokee in for a maintenance check and both the Service Department…read moreand the Sales Department provided me with excellent service from start to finish. The ease in making an appointment at a time that worked for me (thank you, Daniel P.) to the extreme courtesy I received via Craig in Sales when I inquired about a new car, it makes it easy for me to want to do future business here. I look forward to working with Logan.

What a disappointing experience at McGee Dodge! I brought my mother in law in to sell her 2020…read moreCherokee after speaking several times with the online sales team. They assured me that they were going to meet the price we were looking for. (several thousand dollars less that she owed, but she had a stroke and can not drive anymore) Craig the person we spoke with was rude and very unprofessional including throwing the online team under the bus saying he didn't even know who we were talking with. I asked to speak with a manager and they haven't even returned my call. I would never buy or sell a car through this dealership!!