Amazing little VT mechanic shop. Ron is always great to deal with. Chantal at the front counter is…read morealways super helpful! GO Local!

Ron's garage changed my oil, but did not insert the o-ring that comes with the filter I provided…read more This blew oil all over the serpentine belt. I changed the filter myself, but went back to them, explained the situation and requested they change the oil-soaked belt belt. They could not accommodate me for several days, despite their mistake. As I drove less than a mile to another garage, the serpentine belt broke, wrapped around the shaft, got sucked through the the front seal, filled the engine with rubber, and destroyed the engine. $7,000 for a rebuild; $10,000 for a new one. Car totaled with two payments left. Thanks Ron Bushey auto!

Highly recommend this place!!! The staff worked their butts off and resurrected my baby! They are…read morehonest, hardworking, and kind. Thank you so much !!! I'll be back when she gets dirty!!

I've used this business before and had no issues with the quality of the work. This time, however,…read morethe interaction with the owner after my visit was extremely uncomfortable. When paying, I was asked to rewrite my check to make it out directly to the owner and not the business itself. I made a light, offhand comment about it being a little unusual, but I was clear that it wasn't a problem--I immediately paid in full and left a generous tip. Later that day, the owner called me and spoke to me in a very aggressive and hostile manner, questioning whether I had an issue with how he runs his business. The tone of the call felt confrontational and unprofessional, and it left me feeling uneasy and very shaken. Regardless of any misunderstanding, I don't believe that kind of reaction toward a customer is appropriate. Because of that interaction, I would not feel comfortable returning.

I had a major spill in my car and they got me in quickly, took care of the mess and it look brand…read morenew. Very happy and will be a repeat customer.

Matt made space for me at the last minute during my weekend visit to Vermont. He runs a very…read moreimpressive and comprehensive shop. The car was ready well ahead of schedule and looked brand new (2006 Mercedes). He has a great group of employees who take pride in their work. Next time I visit Vermont I will be sure to schedule time for a ceramic coating of my new Alfa.

I went to get my car inspected at the Autosmith the other day. Not because I heard good things…read more(just the opposite), but because I was feeling lazy and the Autosmith is close. They inspected it right away, and found that I needed new springs in the front--they said mine were broken. Their two options to fix the issue would have cost me approximately $615 (the "cheap" option) to $665. Well, folks, Tracey Phelps doesn't have $700 kickin' around, so I got a second opinion. My boyfriend, Jake, took a gander at the springs and being a car guy, noticed that the springs WEREN'T BROKEN AT ALL. The paint was peeling off, but otherwise totally fine! He then told me that the Autosmith tried to rip him off in the past and that I should head over to Bob's Auto in Essex. All in all, it cost me $65 for an oil change and inspection at Bob's Auto, as opposed to ten times that at Autosmith for work that I didn't even need. I know Autosmith is trying to expand and pay for their new stuff, but can they give their neighbors a break? I can't afford to pay for your new shop, and neither can most of us in this cruddy recession.

My family and I recently moved to Essex and received a coupon for a free oil change to Autosmith…read more Normally I do my own oil changes and wouldn't bother, but I figured why not. I was glad to see they found an issue in my front end (go figure with the wonderful roads in VT) while doing the oil change. It cost a bit more than a free oil change, but was certainly reasonable and the service was very prompt. Thank you again and I would recommend anyone to try them out for fair prices and honest quality.

There's a few things I look for in an auto mechanic, and 2nd Gen Auto exceeds expectations in all…read moreof them. First up, reliability: Jay and his crew do solid work. Not just knowledgeable and skilled, they are detail oriented and--most importantly--honest. It's not just their professional abilities I trust, it's their personal character. Secondly, price: Yes, they have reasonable rates for the routine stuff. Where they exceed expectations is how they put in time and effort to find me the lowest prices on the "oh-no" stuff--like when your car slides off your mother's icy driveway in to a ditch and a tree takes out a side mirror. Jay took the time to find a replacement mirror for way cheaper then other shops in Essex Thirdly, neighborliness: I don't just love that 2nd Gen is around the corner from my house so I can drop my car off and walk home--this is admittedly a huge bonus! That's sure make them convenient. But what makes them neighborly isn't just their physical proximity; it's that when I have a flat or an emergency, I can call Jay and he'll send his crew right over to my house to fix it right away--just like any friendly neighbor would. I was in a rush to get to work that day, so they told me I could just stop by the shop to pay after work. (Granted, we had already built a relationship of trust both ways...and, obviously, they literally know where I live ) Finally, bookability: Some mechanics around here seem booked for weeks. Second Gen will do their best to find time to fit me in. They communicate responsibly to let me know what to expect, and they honor my time by honoring the schedule they tell me. These guys are solid mechanics, no question. But what seals the deal for me is that these are good people, they are good neighbors. There is no question they care about my car and about doing excellent work--but I also know they care about me.

Awesome. I have friends that drive 20 miles to get their work done here b/c these guys are cheap,…read morefriendly, and best of all, HONEST. I swear by these guys.

Excellent. Always professional and courteous!! We have purchased a number of vehicles from them…read more Always satisfied!!

ON short notice, Jason at Stones Auto vetted a used car I was considering buying. They squeezed me…read morein even though they did not know me from Adam; I am from a different part of the state. On top of that, on even SHORTER notice, they welded a rusted-out exhaust pipe that might have broken on the first bump on the three-hour drive home in my new-to-me auto. So I was able to drive home stress free. And they charged me a very reasonable price. KUDOS to the three generations of Stones running that place. It is a very, very busy business. Highly recommended.

Excellent service provider. My rental was making a scary noise. They found the problem and fixed…read moreit. Thank you

I cannot say enough good things about Chadrick Brown. On May 11th, he detailed my Jeep Cherokee,…read morewhich had been sitting in my garage for three years and had endured two Vermont winters. The vehicle was moldy, smelled terrible, and was in desperate need of some serious attention. I was only in town for a couple of days settling my late husband's estate and needed to get the Jeep ready to sell. Chadrick went above and beyond. He worked until 8:00 at night, in the dark and the cold, and did an absolutely incredible job. The transformation was amazing--I sold the Jeep the very next day! Chadrick's dedication, work ethic, and commitment to doing the job right truly impressed me. Hats off to Chadrick Brown. I highly recommend him!

All I can say is..... WOW!!!! I HIGHLY recommend them. THEY come to YOUR location!!! Chadrick was…read morefriendly, professional, polite and did an amazing job on my black car! He did both interior and the exterior and my car looks brand new..... and it is 23 years old!!! VERY Reasonably priced too. Just hire them!!