My usual wine spot, 201, recently closed so I had to find a new place to get my wine. I will admit…read morethat I was not initially a fan of Total Wine. Then, my mind was changed on a recent visit on Christmas Eve. Yes, I ventured out on Christmas Eve to get a last-minute gift. The customer service was amazing. I did not feel like it was a holiday. Instead, I had a "personal shopper" help me patiently select several wines. A friend mentioned that curbside is available. Oh my! Who would have thought about making wine pickup so easy? Brilliant. Simply order and pay online, pull into a numbered spot and let them know you're there (email or app). They've made getting wine easy. Maybe too easy! enJOY.

I used Total Wine to order wine, beer, and ginger beer for my June 2026 wedding. It was a fun…read moreexperience getting to taste and choose which wines you want at the initial consultation. Unfortunately after that I had a lot of issues with the special event team being unresponsive. I would have to wait weeks for a reply, even after sending multiple follow-up emails. There was a large discrepancy in the price quote I received and thankfully I caught it and got it corrected. On pickup day, I thought my order would have been already counted out and ready to go, but none of the quantities on the cart they rolled out were sorted. The cashier was confusing me, scanning bottles and not setting them aside, asking what I ordered, when it really should have been on them to know that. It was very stressful and I ended up buying more than I ordered. There are still significant pros to using them- they have an excellent bulk order discount and the fact that you can return unopened bottles is great. Plus, you can't beat the selection. I don't regret using them, I just wish my experience was better and I hope they improve for future brides/event planners.

This is a pretty nice location. They are fully staffed and there's plenty of parking in the shared…read moreparking lot. The place was clean and well lit. They have a lot of different decorations up for the holidays as well as items to support your holiday shopping. I hope you enjoy. Happy shopping!

My wife was approaching the counter and looking at a shelf. An employee asked "what are you looking…read morefor?" in a very firm tone. My wife responded ginger ale. The employee we don't carry that. My wife asks "do you have ginger beer". The employee responds "have you ever heard of walmart?". Another employee completely unprompted notices the employee is being rude and has to ask if everything is ok and to stop speaking that way to a customer. If you're not in the mood to deal with customers maybe take a break.

Great Selection of Beer and Wine The food and service are…read morealso great It's a great place for adults to just hang out

Great place to hang out and have a drink.. or two! There are tons of selections for beer, wine, and…read moreseltzers. Daily drink specials, too! They do have a selection of food to choose fromas well. Husband got the beer braised beef grilled cheese, and I got the bbq chicken quesidilla. Prices were a little more than expected, but we could have easily split one of these options instead of both ordering. They have fridges full of cans of beers,seltzers, and wines as well as 16(?)varieties of beers on tap to choose from. Staff is friendly and helpful,allowing you to sample before getting a pint or helping you decide what would be a good choice for you. There is some seating inside in this cozy place as well as a few tables outside. The parking lot has plenty of space available. We will definitely be back again soon!

Naomi from bakery department did a fantastic job at helping me and my friend pick the right cake…read more We drove far to get the right product and she assisted us with professionalism, clear communication, genuine interest and great motivation. If she doesn't get a raise I would be surprised. I normally don't visit Harris Teeter often but I am willing to come back because of such great service! Keep up the good work. This made my evening!

It was a nice ht but they just need more cashiers and to clean their restrooms once in a while…read more Evics were good this weekend but still too pricey to get all my groceries here.

Small wine store that seems to be very popular in this community. You can find parking in the…read moreshared parking lot. It's right next to the Omaha steaks. When I entered I was greeted and it's clean. You can do tastings where you buy a card for a dollar and you can reload it with their various amounts to cover your wine depending on how many ones you want to taste and how much you wanna taste of the wine. The owner seems to know several customers by a name so it makes it personable. I'll be fine what you need.

Absolutely the best wine shop around. The team at Winestore is first class and very attentive to…read moreyour needs and wants. They have some incredible wines at the best prices around. You can get some great value wines, all the way to some high end juice. Stop in...you won't regret it.

Really enjoyed my lunch here! Great outdoor patio, service was attentive and helpful, and they have…read morea great selection of sandwiches and salads. I had the blueberry and grape salad with turkey (per our servers recommendation). I was skeptical of turkey on a salad, but it was shredded up and was a really great compliment. Would definitely return!

The Loyalist Market is a gem of a restaurant tucked away in a Matthews shopping center. As a…read morebusiness their specialty is made to order charcuterie boards and they boast a large selection of locally sourced cheeses and meats. Inside however they also have a market featuring lots of local products, and a sit down cafe serving up salads and toasted sandwiches. I came in here on a quiet Sunday afternoon and we elected to sit outside in their walled in patio area. It was a pleasant place to sit and our service was prompt and friendly. For my sandwich I chose the turkey chipotle bacon without the tomatoes. The sandwich tasted great and the bread was toasted nicely. If I have one complaint it's that for $14.00 I think the sandwich could have been a bit bigger, or maybe I was just too hungry because I scarfed it down in an instant! Still the chips that accompanied it were a good snack and I enjoyed my meal. This is definitely a good spot to grab a lunch, I wish I had more time and I would have enjoyed the opportunity to browse their market. Matthews has a lot of great locally owned spots and this is for sure one of them.

Harris Teeter consistently wins with their format in the Charlotte area. Yes, I really like Publix…read morebut I believe HT is more consistent across their chain and they do a better job. Today's shop was excellent. The store was clean, bridge and well stocked. There were no carts in the corrals in the parking lot and no litter. The produce area was well stocked and very tidy. Salad bar was clean and the samples at the bakery were fresh. Big frozen section and the dairy area was also fully stocked. Prices are clear and displayed on all shelves. Checking out was quick. My VIC card was scanned and about 10% dropped off the total. Neatly bagged, I was asked if I wanted help bringing it to the car. I did not but it was nice and friendly. I'm a fan of this HT! [Review 11575 overall, 1355 of 2019.]

This is a nice location. Every time I come the customer service is consistent. They have plenty of…read moreparking in the shared parking lot. I will say the set up is different where the produce is in the back section of the store. The store is typically clean and organized. It's not my favorite Harris Teeter but it's nice. Happy shopping!

The food and wine? 5 They have some of THE best truffle…read morefries I've ever had. The pear and Serrano flatbread was to die for! I tried 6/7 different wines and they were all good - Greek, Spanish, California - I couldn't choose a favorite!! Our server was sweet and perfectly attentive. It was a Thursday night so the place was "buzzy". Seems like a popular neighborhood hangout. Everyone was super friendly.

Meh!!!! (Not horrible, but POOR service and marginal food...not worth the price)! IMHO…read moreThis used to be a go to for us and over the last year, we sensed a significant turnover in staff, much fewer customers, increased prices and less desirable menu. So, we had not been for 6 months or so and decided that, we would try it again last week and IT WILL BE OUR LAST TIME TO GO THERE. All of the above was definitely the case, topped off my VERY POOR SERVICE! For the $, there are ALOT of better options. Sorry to see that this location has gone downhill!