I've used Classic Carriage many times over the years, and they have always done an great job. Their work is top-notch, they're honest and professional, and they make the entire repair process as smooth as possible. It's hard to find a business that's this consistent and trustworthy. I highly recommend them to anyone looking for quality repairs and exceptional customer service. read more

I pasted by this awesome business lots of times, so I knew they had a free loaner car. Turns out my insurance offers a free rental car. The not so responsive rental car company neglected to pick me up, so Classic Carriage offered to drive me to the rental car location. The little things, I tell ya! They also did a great job on my vehicle and even fixed my driver seat, turns out I was missing a screw and therefore my driver's seat was wobbly;, but not anymore! They are very personalable, polite and Extremally PROFESSIONAL!! They even gave me a quick tour of their shop, got to see some cool classic cars they were restoring. If you have any body shop needs stop in! To most of you, it might not matter, but as a Black man, they made feel great about choosing them! (Not all businesses treat me and my business this way) sometimes I wish I'd taken my business elsewhere, but not with this family owned company!! I will never go anywhere else and will tell anyone who's looking for a auto body shop. read more

They did a fantastic job in replacing my rear bumper after it got rear ended. Sean was awesome! He provided a quick quote, was very responsive throughout the process, provided realistic expectations of time required to complete the job. Very reliable and professional people. Highly recommend read more

Cut Rate insurance sent me to this shop, they were nice enough but, didn't want to put in the claim for parts saying "insurance is just going to deny it". Doesn't matter, you need to CYA and be professional. Won't use these guys ever. read more

Great service and good turnaround times. If you're local in the Kane county area, highly recommend

I had someone dent my passenger door and cracked the paint. Went to 3 shops in the area and these guys were the least expensive. I dropped my car off on a Tuesday and picked it up today, Thursday. They also provide a loaner car at no cost to the customer. They are very professional and took care of my car like it was one of their own. They explained the "after care" is what I call it and told me they removed the sticky substance off the back of my car as well. It is the little things like that I think sets a shop apart. Definitely would recommend them for ANY and ALL needs for your car. read more

Great work, easy to deal with, very professional, and they completed the work quickly. The car looks great - better than it did when I bought it. I will definitely use them again if the need arises. read more

Classic carriage did a great job on my sons Nissan Sentra. Quick, under estimate professional job.

Great service performed quickly by a professional, courteous staff. I've taken my vehicles there twice so far and will continue for a very long time. From the moment I first called them, they were friendly and listened carefully to my concerns. I got my cars back in better shape than I expected and all for a reasonable price. Give them a try! read more

Never have I had such a poor job done on bodywork. Panels were not aligned, paint overspray everywhere, unbuffed paint areas, many things that were paid for were not done. My leather console was ripped by someone there, the driver's side power window stopped working, and the car smelled of dirty sweat in my leather seats, and required my interior to be cleaned it smelled so bad. This was a 10 month old vehicle, not some beater, and the owner said he would finish the job, but that no one had been in my car to smell it up, or damage the console or power window. I don't know how it happened, but with my only option of leaving a $30k car with the same people that originally caused all the issues, I think I'll pass. Bringing my car to a more reputable shop. read more

I have used that garage on three different occasions. Once to repair passenger door damage. It was ok. Custom paint was reasonable match. The second time had them remove a graffiti from my tri-stage pearl paint, which I found one morning - that was a excellent job, they didn't damaged the top coat at all. The third time they did replace a rusted part of the frame on an older car. Had to do that on a budget, so they were flexible on the included procedures - was my explicit request, which saved me a third of the cost. What I requested to be skipped would extend the durability of the repair way beyond the expected life of the car so no need to overpay in that particular case. So far that garage is the best fit for me. read more

Prompt, courtesy service, fair prices. The owner, John told me he has been in business for 25 plus years. I would definitely recommend Classic Carriage to my friends. read more

I recently repaired my 2013 Toyota Highlander through my insurance company .Wow Rick Vento there handled my claim for me .Not only was he Helpful he helped me with rental car and went out of his way to drop my kids off at school.Wow my car was done in three days when it was a 7 to 10 day repair .I recently read a review on yelp not so good ,but i know the new manager is either changed things .My car was perfect in every way .I would highly recommend Classic Carriage Auto body ask for Rick read more

I have a vehicle that I recently completed a restoration on with much help from the guys at Classic Carriage. Few body shops were willing to do more than insurance work. These guys were willing to take this on and work with me on what I wanted as far as restoring the truck's body. My vehicle needed doors, fenders, hood and a truck bed. These used, original parts were bought rust free from a salvage yard in Denver but still needed repairs. The cab needed a lot of body work and sheet metal replaced. Work was done so not to interfere with their insurance work and other customers. This shop does quality work, no shortcuts. I was so impressed with what they do to add another level of rust prevention to the replacement body parts. All the prep work on the used body parts prior to painting helped make the final paint look amazing. The one thing everyone comments on is the great paint job. This shop does great work (I've seen a lot of it first hand for almost two years) and the three guys there I consider good friends. read more

I just had some front bumper work done on my car. A friend of my wife's that lives in Batavia told us about Classic Carriage several years ago. We travel from Naperville to Batavia to get our body shop work done by John and his workers. We have had several repairs done on different autos and we have always driven away happy with a finely repaired car. I like the options that they give so that you can determine what sort of job that you want. I could choose between top shelf for a new bumper or I could just have the old slightly marred bumper put on again. They are honest and there is no way John could stay in business for over 30 years if he did not provide a great service. I was also pleased with the speed that my problem was handled. My problem was a very small to small problem I would imagine and they were able to get me in and out within 2.5 days. I also am happy to use a service that is owned by an individual than a corporation. read more