We bought a new Gem E4 from this location a couple years ago. Having built a custom one online, I…read morehad a pretty good idea of the options and prices. I feel we got a fantastic deal on this one that they had already on the lot. It came with the upgraded batteries, premium seat, seats, premium wheels, and a few other upgrades. This was our primary vehicle for driving around the island for the past couple years. The staff was super friendly throughout the entire sale. We later returned to have some maintenance done on our 2017 Jeep Wrangler, and once again received outstanding service! I would definitely recommend these guys!

I called about a tire that kept going soft. They got me in right away and in less than an hour it…read morewas fixed and I was on my way back home. It was very reasonably priced. I will go back for other regular service. Betho

On the way for a weekend vacation from Miami, our front brake pads started screeching. We made it…read moreto Key West and asked around for repair shops but got quoted crazy estimates just to change the pads. Found Richard's Tune Up on Facebook and Reddit and just showed up before they closed on Friday. Jay was super nice and said it was no problem, we would have it fixed before we had to leave on Monday. Car was ready the next morning and the price was incredibly reasonable. Thank you Jay for the quick repair, you saved our vacation!

Have been using Richard's for over 10 years and am grateful for Jay's knowledge, experience and…read morehonesty. He's repaired and maintained our Jeeps and Honda for the multiple trips we make to the mainland and trust he will never leave us stranded. Warned about potential problems, he's pro-active and saved us $$ many times.

Had some bad luck with a tire puncture in the sidewall, of course and the folks at KM were able to…read morereplace it with another make and model in no time. Even having to order it in, the tire was installed in a couple of days for less money than Tire Discounters.

We were on vacation in the Keys and our car battery died. We were so fortunate to have found this…read moreauto repair shop who saved our day. They also have a warranty on our battery that extends to other auto shops within their network. We received remarkable service and they allowed us to enjoy the rest of our trip.

Took nearly two weeks and very poor communication. They made me wait 40 minutes in the heat to pick…read moreup my vehicle before accepting payment of $2700. Customer service and common courtesy are not part of the culture here.

Own and operate a trucking company in Key West and Quality Auto now does all me diesel repairs…read more Knowledgeable mechanics that diagnose and fix the problem rather than just replacing parts... Stephen Faraldo - With Faraldo Fuel

Came through for me yet again! Old truck still roadworthy because of their help. Thank you so much!…read moreFrom A/C to radiator to brakes,Diagnostic wizards!

Useless. Acts like he's doing you a favor just by listening to you. Constantly tells you how busy…read morehe is. Basically tells you he doesn't have time to work on your car. Then he gives you a date and time, but can't do it when he promises. Then he drags you along for a couple of weeks, says he will work you in, then he ghosts you by not answering your calls. Meanwhile, your vehicle is getting worse waiting for the repair. There aren't many options in Key West, so I guess people just tolerate this. Definitely a new business model for me. I've run businesses for over 40 years. I can't imagine treating customers like this. He never worked on my car, so I cannot speak to the quality of his work. I won't be going back. I'd rather have a root canal.

Great service,and they got us in and out fast for fair prices! I definitely recommend!read more

Do these employees at tires on location sit around smoking crack & shooting up on heroin every day?…read more I purchased an OEM customized, very expensive electric motor/wheel from a factory - It arrived wrapped in 2 layers of plastic so nothing would get scratched. I took it to Tires on Location to install a tire...they charged me $65(plus tip) (!!!) to install ONE TIRE! And EXACTLY AS THE LAST TWO POSTERS - THEY DESTROYED MY WHEEL! I own a tire changer - the ONLY way you scratch rims this way - - is if it is intentional, callous, or being inept. I think "Tires on Location" is all three.

This people go to your home no matter where you are in the island, they have 1 driver that can get…read morein on Sigsbee base. They are normally pretty busy so most of the time is per appointments. 2 weeks ago I had my tires change, and some concern over some parts of my vehicle that I already knew was going on but didn't have the time to fix, he suggested take it to their mechanic and if you want them to send you the mechanic it will be around $65.00 for a diagnostic. They are currently fixing my car today since we had to order parts for it. Some people say they are a little pricey but to me as long as customer service is done right you got my money and I did some research on my own for the parts that I needed and their price was like 20.00 over the online price so to me is worth it. She did said she call several dealers for the parts but couldn't find a lower local price available. Waiting 1 day to fix my car vs waiting a week or 2 for the same results for a safety issue is worth it to me. I have got their services before and they are on a growing pat, so still have some room for improvement in their part but I like them. I will recommend them for tire and oil change they go right to you and change it in no time.

Doing something that I never thought I would ever get the chance to do - I'm writing a 5-star…read morereview for a car mechanic! I've never once had a good experience in 25 years of owning vehicles. This team is top notch all the way around. Great front office staff, super friendly mechanics that can explain complex problems and their solutions to people that would otherwise not have a clue as to what they're talking about (personified here by me). Best part - I was expecting to pay about triple what my final bill was. Love Pit Stop!!!

Can't move your car, but need it fixed?! CALL SKIPPYS first…read more As we were getting ready to drive back home after our vacation. Our car wouldn't start; tried jumping it and still wouldn't start. called another business and said it would take about 3 days to fix. Called skippys and they came to us within 15 mins and fixed our car within 2 hours! He saved us from so much stress and saved our vacation! Great communication, Very patient, and knowledgeable in what he does. Highly recommend!! Thank you Skippys!

Came back to key west to a car with a flat tire.. Skippys fixed my tire the next day. While i was…read moreat work. Great customer service and very friendly.