Can't move your car, but need it fixed?! CALL SKIPPYS first…read more As we were getting ready to drive back home after our vacation. Our car wouldn't start; tried jumping it and still wouldn't start. called another business and said it would take about 3 days to fix. Called skippys and they came to us within 15 mins and fixed our car within 2 hours! He saved us from so much stress and saved our vacation! Great communication, Very patient, and knowledgeable in what he does. Highly recommend!! Thank you Skippys!

Came back to key west to a car with a flat tire.. Skippys fixed my tire the next day. While i was…read moreat work. Great customer service and very friendly.

We ordered a raw water pump from key west engine. The pump was defective leaking large amounts of…read moreoil through the hole where the lip seal should be preventing such. We promptly let Celeste at key west engine know so we could get a new one ordered. We were not angry or accusatory with her. But her immediate reaction was to start demeaning us and defending herself. The pump has a known issue of having the lip seal either placed backwards or missing. The company's pumps come from two different sources. We simply asked if the second one did the same thing if we could order the jabsco one instead. She was angry and repeatedly lying/making false statements. We kinda laughed at first because we thought she was joking in some of the bizarre random unillicited comments she was making. Such as " do you even know what that is" " you must immediately write down your engine hours on a blank sheet of paper " " Mexico is the reason I can't control that" Out of no where she went on a derogatory rant about Mexicans. Not that it matters but My wife and I are not Spanish. We did not think this was her fault. We did not think she ordered the wrong part. We simply needed to exchange for a working pump. We already had to rent a vehicle to repeatedly drive to stock island to get this part. Yet she angrily tried to increase difficulty on a client with a broken engine by demanding we hand write on blank paper information we already gave her the day prior( engine hours and serial number of our engine) She said she didn't care and wouldn't give us our part. She thought she was forcing us to leave again to get the unneeded information ---engine hrs. We were always respectful and reasonable. She lacked any aspect of professionalism. I have almost 80 employees and tens of thousands of customers. No one would ever treat someone in this manner. Through many years of many different Diesel engines ( Detroit, Volvo, yanmar, nl etc) we have never had an interaction this unprofessional. We have dealt with some caddy women and arrogant men with my wife (who could run circles around them on our engines) but never anything like this. Avoid this place at all costs

My experience with Key West Engine Service was a stereotype of the mechanic in National Lampoon's…read moreVacation. I Got an estimate for oils and filters to be changed on my new/old '92 Sea Ray 500 Sundancer. The estimate was very high but they assured me that it would cover any contingency. The trouble started when I noticed that the racors fuel filters had not been changed and a belt on the genet had not been changed. When I brought this to their attention they would not admit to the possibility that they had made a mistake; would not even discuss it as a potential issue. Next they suggested that they change oil in the V-drives and I, unfortunately agreed. When the bill came in it was approximately $3000 for what am mounted to oil and filter changes on 3 engines - twice the initial estimate. I sent a number of emails asking for relief and got nowhere. I asked other, reputable mechanics to quote on the work actually done (including v-drive oil, etc. and they quoted around $1500 for all of the work - half of what KWES charged. In my opinion, any non-local should stay away from these very bad predators. Again, my opinion is that they didn't do all of the work they charged for, did shoddy work on the rest and simply doubled the price because once the work was done, I had no recourse.

Great service,and they got us in and out fast for fair prices! I definitely recommend!read more

Do these employees at tires on location sit around smoking crack & shooting up on heroin every day?…read more I purchased an OEM customized, very expensive electric motor/wheel from a factory - It arrived wrapped in 2 layers of plastic so nothing would get scratched. I took it to Tires on Location to install a tire...they charged me $65(plus tip) (!!!) to install ONE TIRE! And EXACTLY AS THE LAST TWO POSTERS - THEY DESTROYED MY WHEEL! I own a tire changer - the ONLY way you scratch rims this way - - is if it is intentional, callous, or being inept. I think "Tires on Location" is all three.

Showed up on time. Great service. Nice guy. Great prices. Highly recommend!! Miguel knows what he's…read moredoing!

I came down to Key West for a weeks vacation only to find my car wouldn't start the day after I…read morearrived. Miguel from Key Mobile Auto Repair came by that day and diagnosed a bad starter. The very next day he had the new starter in the vehicle and we were good to go. I would highly recommend this company to anyone needing repairs done to their vehicle. Extremely friendly and very professional!

We bought a new Gem E4 from this location a couple years ago. Having built a custom one online, I…read morehad a pretty good idea of the options and prices. I feel we got a fantastic deal on this one that they had already on the lot. It came with the upgraded batteries, premium seat, seats, premium wheels, and a few other upgrades. This was our primary vehicle for driving around the island for the past couple years. The staff was super friendly throughout the entire sale. We later returned to have some maintenance done on our 2017 Jeep Wrangler, and once again received outstanding service! I would definitely recommend these guys!

I called about a tire that kept going soft. They got me in right away and in less than an hour it…read morewas fixed and I was on my way back home. It was very reasonably priced. I will go back for other regular service. Betho

Rear fender crunched on Mercedes GLK. Lonnie Hensley Automotive was the most competitive quote of…read morethree local shops. Results? Customer Service: Great. Turn around time: As Promised. Quality of work: Flawless. Overall experience: Best ever.

Lonnie Hensley Automotive fixed not only one but two of my side mirrors and they both turned out…read moreperfect. The price was 1/3 of what auto body shops in Atlantic Beach, FL were telling me it was to fix it. I will always use Lonnie Hensley for my car troubles in the beautiful Florida Keys.

On the way for a weekend vacation from Miami, our front brake pads started screeching. We made it…read moreto Key West and asked around for repair shops but got quoted crazy estimates just to change the pads. Found Richard's Tune Up on Facebook and Reddit and just showed up before they closed on Friday. Jay was super nice and said it was no problem, we would have it fixed before we had to leave on Monday. Car was ready the next morning and the price was incredibly reasonable. Thank you Jay for the quick repair, you saved our vacation!

Have been using Richard's for over 10 years and am grateful for Jay's knowledge, experience and…read morehonesty. He's repaired and maintained our Jeeps and Honda for the multiple trips we make to the mainland and trust he will never leave us stranded. Warned about potential problems, he's pro-active and saved us $$ many times.