Extremely friendly and attentive. Gave details on all repairs and parts needed. This is a family…read morerun business and I highly recommend you give them an opportunity to serve you.

Very thankful to ya'll, keep up the good work! Timely and helpful and will continue to progressread more

I had an issue with scrapes and dents on the front bumper and hood of my car due to an accident in…read morewhich wood flew from a truck into my car. Caliber set an appointment for the next day. At first it was a two week job. I was shocked that three days later, my car was ready. They even cleaned the inside (which was a blessing cause it was dirty. I definitely recommend them. Everyone was so warm and welcoming.

Thanks to Kevin and Shelby for handling my repairs professionally, providing Excellent customer…read moreservice, and my vehicle was even cleaned!!! Thanks for being GREAT!

SEAL OF EXCELLENCE GOES TO ... Nicole, Jay & Team exemplify…read morestandard of Excellence, Professionalism, Knowledge & Expertise From the first contact to drop off to pickup - my experience was stellar. Jay greeted me warmly to review body repair needs and Nicole followed up to keep me in the loop through the process. I got to thank my repair professionals in person; and that is a win for me as a PEOPLE CONTACT person. If, ever an occasion rises where my Chariot has a bump or wrinkle to repair - Southside Complete Auto Custom is and will always be my preferred (chosen) partners. Gratitude for Superb Work

Dope service and great quality! Highly recommended. The professionalism and price is top notch.read more

I wouldn't recommend them to anyone they have in their paperwork take valuable out but when I got…read moremy truck one of the workers took my phone holder and a pouch of change like come on then they ate in my truck cause they left the ranch sauce in there but they detailed it yea ok. Its just sad I email the managers boss still haven't responded to my email. They buy me another phone holder that's admission to guilt cause why replace it if they didn't touch my things. Anyway find another shop.

I had my car towed to Caliber Collision on Richardson PKWY, it ended up at Abba (what the signs…read moresaid) I gues the were transitioning to Caliber but wasnt Caliber yet. I pull up and my car is in this slummy lotnext to a dumpster. I have a 2016 Scion TC Limited Edition. People were standing around a car rim with a fire in it. The people were not employees they looked homeless. I was irate bc it was at Abba not the Caliber across the street. It took them 3 days to transfer my car across the street. Why is their 2 Caliber Collisions within 1/2 mile of each other? I came to the realization that companies that are shysty, unprofessional, only show their true colors when noone is looking but you people please open your eyes and always stay looking out there. Statefarm Insurance is very dirty and self centered. They take advantage of people everyday as well.

These guys do good work, they help with the insurance, they are courteous, and they are honest…read more 'Nuf said!

The service at Clayton collision center is the best in Jonesboro. Even for single ladies. The…read moreestimate is top notch and the repair's are's excellent.From start to finish. From one satisfied consumer.

Called to see if I needed an appointment to get an estimate. The young lady who answered the phone…read morewas so very pleasant and professional with her greeting and info. She provided information on how to proceed. Before she hung up, she even asked if I knew where they were located to assist with my journey. I really appreciated that. I arrived and the business was very clean and neat. I was greeted immediately. Again... so appreciative of that type of customer service. Sedashia walked right out to take pics to start the process. She asked if I had any questions and was helpful with her responses. She promised a quote within 2 days. I received the quote via email the same day. She even texted me to let me know it had been emailed so that I wouldn't overlook it. Customer service is top notch here.

My wife's car got damaged. We brought it to this shop based on the reviews. everyone was very nice…read moreat this place, especially the owner and the secretary. They did a fantastic job. Looks like new.

Great experience with the Morrow Shop. Excellent service from the team from the first visit to the…read moretime we picked up. We were not in a hurry for our vehicle, but we received the same week. The price was good. Thank you

This has been, hands down, the worst repair experience I've ever had…read more Three missed deadlines. Three supplemental invoices. And when I was finally told the car was ready, there was a glaring "Park Assist Unavailable" error on the screen. Chloe claimed everything had been calibrated, but has yet to provide a shred of proof. When I questioned the error, she said it "just needed to be driven around" and asked if she could take the car "around the block." An hour later, she finally admitted it still wasn't working. After a frustrating back-and-forth, they reluctantly agreed to fix the issue and waived the $250 deductible--but only after six weeks of delays. They ended up taking the car to Tesla in Tucker to repair what they couldn't handle themselves, and I'm still waiting nearly two months later. When I asked for a small gesture of compensation for the extensive delay and mishandling, Chloe told me that simply taking it to Tesla should be enough--as if they're doing me a favor. She even suggested they're not "making any money" from this repair. Yet somehow the original estimate more than tripled by the end? Let's be clear: they set the price. They submitted the estimates and invoices to my insurance, and it was paid in full. I've been without my car since April 11th. The lack of accountability, transparency, and professionalism has been incredibly disappointing. I would strongly recommend others think twice before trusting this shop with your vehicle.

I had minor body work done on my Audi Q5. Ryan kept me up speed on the progress of my repair and…read moreApril & Dustin were great and professional as I was checking out. It was a welcome surprise for my car to be fully detailed as I was not expecting this with the minor repair work I had done. Would def recommend these folks for your vehicle repair needs.

Horrible at best. This is the worst place ever to take your car. They were supposed to tell me…read moresomething today and I didn't hear anything from them. They keep delaying me.

My front passenger window cracked and I wanted to get it fixed right away. I sent out a request…read morethrough Yelp, and Chris was the first to respond. He was very communicative and made an appointment with his quote fairly quickly. The price for the window was fair, and paying him was quick because he had options on how to receive payment. Communication was transparent, and I understood what I was getting with my service. Once he replaced my window, he showed me the old one and showed how it broke. Chris is nice and quick with his work but also very efficient and thorough. If you are in Hapeville, he doesn't live too far so he can do a mobile service. Hopefully I won't have to call on him again because that would mean more windows on my car broke, but I would definitely recommend him to anyone who needs this type of service. He would be the first I'd reach out to if I needed window replacement (but hopefully not).

Immediate response and attention to details, and great communication during what became complicated…read morein terms of the car moving places and which one of the three owners was going to be there. Chris followed up and fixed us up.