Classic Collision was a pleasure to work with during what was a very stressful and frustrating situation. From the moment we contacted them, their team was professional, accommodating, and incredibly understanding. They took the time to answer our questions and work with us regarding our situation They worked closely with my son regarding his Infiniti and treated him with kindness and respect, which meant a lot to us. We truly appreciate the care, communication, and attention to detail they provided throughout the entire experience. I would highly recommend Classic Collision to anyone in need of auto body repairs or collision services. Thank you to the team for making a difficult situation much easier to navigate! read more

Brought my Honda Odyssey in to get the rear bumper and lift gate fixed and was greeted with friendly staff. They did a great job fixing it. I would highly recommending this place if your in need of any paint or body work. 5 star service all around. read more

Unfortunately but fortunately we had 2 cars repaired here after accidents (not our fault) just 8 months apart. Our first car they repaired perfectly as I was skeptical it was gonna come out right but lo and behold it was perfect!! Our second car I just picked up and while the damage wasn't bad I was impressed how quik it was repaired and looked perfect once again. To say they do a good repair job is an understatement, they did an exceptional job and I wholly recommend them. Also they washed both cars before pick up going the extra mile. Thanx again for our repairs. Very well done. read more

I had such a great experience with Classic Collision! From the moment I walked in, Cheryl at the front desk was so friendly, communicative, and just fun to talk to. She made the whole process easy and stress-free. Alex, the GM, was also fantastic--super helpful and just a genuinely great guy. They got my car in at the beginning of the week and had it ready by the end of the week, which was way faster than I expected. I really appreciated the text updates along the way--it was nice knowing exactly where things were at with the repairs. Another thing I loved was how seamless the whole process was. When I dropped off my car, they had already coordinated with Enterprise to pick me up for a rental, which made everything so much easier. When my car was done, I just dropped off the rental and picked up my freshly repaired car--super smooth! If you're looking for a place that's fast, reliable, and has great customer service, I highly recommend Classic Collision. They take great care of both you and your car! read more

Classic has done multiple body repairs over the years to our Kia Sorento. Every time the workmanship turns out excellent and we are very satisfied with the repairs. They are also very friendly and honest. Both Alex and Cheryl make sure communication regarding your estimate and repair is clear and concise. They are located in an easy to reach area right off the 15 fwy in norco. If you are in need of paint, body, collision repairs in the Norco, Eastvale, Corona area make sure you consider Classic. read more

A big thank you to Classic Collision in Norco. Someone hit my car at a parking lot. Didn't leave a note or anything. I opened a claim with my insurance. They gave me a list of approved shops and this was one of them. As soon as my insurance assigned me to this shop I got a call and text from them. They were accommodating and coordinated my rental. Big thank you to Anthony the manager. I appreciate that you kept me posted on everything that was being done to my car. My car was returned to me with a beautiful paint job. One could not tell that my car had been hit. My car was ready when they said it would be. Need an honest body shop that does a good job? I would recommend this body shop . read more

Classic Collision in Norco is the best place to go! They outdid themselves with my repair. The price was reasonable and the job they did was outstanding. They kept me updated throughout the entire process, the entire team is very responsive and they even delivered my vehicle for me! They brought it back washed and clean as well. You will not regret doing business with them; I would recommend this place to all my friends and family as they are trustworthy and there are no surprises or hidden fees. They tell you everything up front, which is very appreciated. All in all, I'm really happy with the job they did! read more

Alex was very helpful and knowledgeable! Thank you Alex! Will be back again. Would recommend.

Alex & Staff at Classic Collision took over my vehicle after a Horrible experience at Corona Autobody where they held my car for 30 days using up my insurance claim & costing 30 days rental car fee unnecessarily while my car sat collecting dust in their back lot !!! After 30 days, Auto Club advised me that Corona Autobody didn't want to work on it, cost me as well as the Auto Club lots of money & wasted my 30 day claim for repairs... My Vehicle was immediately transferred by Auto Club to my choice of bodyshops. CLASSIC COLLISION 2057 Hamner Ave, Norco California 92860 (951) 371-1600 I drove to the location where I met with a very pleasant greeting from their receptionist Cheryl & The Manager Alex... They listen to my concerns as to what happened at the last bodyshop & assured me that I would be updated on EVERY step of my repair process... I was taken out to my vehicle with Alex where we went over every single detail & damages & concerns... We went back inside where we took care of all the paperwork & My "Baby" was left once again in hands that I felt VERY CONFIDENT that would be taking good care of & have a professional job done in a timely manner. They relieved my stress immediately with compassion & professionalism. I received many updates, which always brought a SMILE to my face... They replaced parts with Original Toyota parts, NOT aftermarket which all fell into the allotment with my insurance, With the exception of the computerized windshield which I paid the difference to keep everything "Original Parts" Previous shop said aftermarket would be used & that I did not have a choice in the parts they used !!!!!! When my car was complete Classic Collision gave me a call to come & see I was shocked at the absolutely beautiful job that had been done even considering 30 days of what should have been theirs for repair time had been shorted from the "previous shop" mentioned... My car seriously looked "BRAND NEW"... I literally stood there & cried... The demeaning way I was treated at Corona Autobody was taken away by CLASSIC COLLISION 2057 Hamner Ave NORCO, Ca. (951) 371-1600 Since picking up my vehicle I since took it back to have front door check/hinges both driver & passenger side replace/updated & also 3 power struts lift gate to bring my Baby to brand new condition... Upon picking up my vehicle from these cosmetic repairs, I arrived to find my vehicle completely cleaned from the inside out... What an AMAZING BODYSHOP!!!!! I have also made an appointment to return after fresh paint cures to a professional Ceramic coating applied to protect the AWESOME job done at CLASSIC COLLISION (Norco)... THANK YOU ALEX, CHERYL & The entire staff for Your courtesy & the Professional Autobody repairs I was given... If I could give them 20 stars I would!!!! GBY ALL read more

Classic Collision - Absolutely GORGEOUS job Alex & 5@ Classic Collision 2057 Hamner Ave NORCO, Ca - Auto Repair Near Me - Norco, California

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I took my insurance claim to Classic Collision Norco Ca, location. From the start I was contacted by Charyl receptionist and set a drop off appointment. I was introduced to Alex in service and who would be my point of contact. Both were friendly and very professional. I truly felt welcomed and that my vehicle was in good hands. I picked up my vehicle on scheduled time and workmanship and paint loomed GREAT!!! Very satisfied! Thank you !!! Ed Sandoval read more

Classic Collision - Auto Repair Near Me - Norco, California

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This is about the most incompetent place you can take your vehicle!!! I would definitely not waste my time or money dealing with these people ever again. I cannot express how disappointed I am in this so-called business. Not only have they had my car for more than four weeks but they have given me a runaround stating it was my insurance they were waiting for when week after week it's been then we've been waiting on. I received a phone call two days ago stating my vehicle would be finished for the third time in 10 days yet my vehicle is still not done. I received a text message stating my vehicle was finished and I go to get it this morning and they're telling me they're waiting on another two parts. I'm beyond frustrated and I will be spreading the word on how UNRELIABLE AND COSTLY their services will cost your pocket. I have had to rent a car for the last almost 5 weeks and it's $300 every single week. So each week they play their game they're costing me more money when it could have just been finished in 2 MAYBBBBE 3 weeks!! not 4 to 5- Friday (tomorrow) will be 5 weeks the cars been in the shop! I would have not been so upset if they would have just kept it real instead of giving me a runaround blaming the insurance when clearly it's been this incompetent shop the whole entire time!!! read more

I've brought my car here before while this business used to be morreys collision. Morreys collision was a classic place. But this new one.. horrible. Don't waste your time. Disorganized: customer service is BS. Quality: is customer service is like that.. can't imagine how the rest of the staff could be. They didn't even give me an estimate... they just took my information and said they'll email me which they never did. Didn't even take pictures of the damage ... just a guy came out looked around and that's it.. you best go elsewhere read more

Stay away from this shop. ALEX is friendly yes. But everything he says is BULL. Long story short - He said he fixed my car, he did not. My spare is still stuck. He admitted that it was because of the collision, he even told me he can go wherever i am to fix it. then he changed his narrative saying whoever tried to drop it down didnt do it correctly. Then he ended up saying i was calling them non stop - i have only called them TWICE today and it was civilized. He told me he's gonna call back after 20 mins. My insurance called me and told me Alex was complaining and told them he was being harassed. This is FRAUD. He shouldve fix it the first time, he didnt. Now hes saying everything to get away w it. This shouldve been fix the first time. read more

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Manager is great at explaining repair process! Office lady is super nice! Offered me room temperature water or cold ! That is cool! The repairs are done in the time they had said! Always kept me informed of the processed the paint job was excellent looked like factory! And returned my car clean and spotless ! I will definitely redder them ! And hopefully i wont have to come back ! But if i do ever need my car repaired this is my place to go to! read more

Classic Collision - I backed up in my driveway door by accident and they matched my paint job great - Auto Repair Near Me - Norco, California

I had some debris hit the hood of my car and leave a mark. I took it to Classic Collision and Alex pulled it around back to look at it. 5 minutes later, he brought the card back and the mark was buffed out. Car looks great now. And they didn't charge me anything for it! I highly recommend Classic Collision. Fast, friendly, and professional. read more

Excellent service. Work done on time. Staff is great i have took 3 of my cars to get work done and been satisfied each time

Great service. Kept us informed as repairs where being done. Car was washed and detailed when I picked it up

Walked in to see what they could do to repair left rear flap that came undone while driving and hitting something on the road. I was greeted very nicely and quickly front desk called someone from the back believe it was Alex to take a look at the problem. He looked at the issue compared to other side then asked if he could take my car to the back to see what he could do. Within 5-10 min he's back and the flap is put together! I was worried it would take long and cost me $$$ to repair I now sigh of relief and I'm so happy it's fixed! I really appreciate the great service, the promptness, their honesty which saved me probably hundreds of dollars. Thank you! read more

Classic Collision - Left flap - Auto Repair Near Me - Norco, California

Alex and Cheryl made a stressful car accident experience into a smooth and stress free repair on my vehicle! Alex was informative on the work done to my vehicle and even rechecked it the next day to make sure everything was up to par. Cheryl also helped out tremendously by keeping me updated on the time frame of repairs and was super sweet and welcoming while she helped me.I will definitely recommend this place to family, friends and clients due to the great customer service and repairs! Thank you again! read more

Wow! The unprofessional treatment of customers is unacceptable. Will not fixed their mistakes, which would of never happened if they would do the job correctly from the start! Not a shop I would recommend for anyone. These guys only made the problem worse and will not correct it now! Rear end damages and only fixed the obvious to the eye instead of doing a professional thorough inspection and fixed the damage that was caused by the initial incident. Two days after picking up car, flat tire, lost work day money because the spare mechanism is broken from the rear end accident. Do not trust these guys! read more

Took my VW Jetta to Classic Collision, chose them only because I used to take it there when it was Morrisey's. Alex and team did the repairs, well, most of them but there were a few loose ends. The headliner was not tucked in, there were greasy fingerprints all over the headliner where they worked on it and they broke the plastic molding that runs from the dash to the roof and helps hold the headliner in place. When we picked up the car Alex said he'd send one of his team out to our home once the molding (they had to order) was received. Two months later no follow up and all I get is obfuscation and deflection, Alex won't answer my call. This is a dishonest way of doing business, Alex is unethical and is not someone you can trust. Additionally, a few weeks ago, I had my local VW Dealership do some work and while there they looked up the part that Alex still owes me and stated; "the part could be delivered in 2-days". I would advise taking your business to someone other than Alex !!! read more

Cheryl and Alex were absolutely amazing when it came to the repairs of my vehicle. I will definitely recommend this place to my friends and family. Thank you again Classic Collision! read more

Anyone who writes a horrible review about Classic Collision is a Karen period. I love and trust the entire staff! They're so friendly and helpful. I appreciate that they always kept me informed with the repairs on my vehicle. I've been going to Classic Collision for about 2 years now for 3 different repairs on my dodge Durango. They've never disappointed me or had any problems it's really a great body shop. All the repairs were done beautiful each time. Thank you for the excellent service on my dodge. read more

I can't thank classic collision enough for all that they did for me. They fixed classic collision corona's mistakes and took great care of us. My husband was in an accident and had extensive damage done to the back of his car (trunk, bumper, taillights, etc). We took the car to classic collision corona to get the repairs done. They had the car for 2 months, 10 days and the car had several issues when we picked it up. It was Incomplete. I called Classic Collision Norco to look at the car so I could request a supplemental claim through my insurance. They got us in right away. Alex, the store manager immediately found all of the issues we noticed. He took the car in and told me not to worry about insurance. He explained that he would fix the work from their sister location and make it right. Not only did he fix everything, but he did it in a matter of a few days. I cannot thank this location enough for their clean work and quick turn around time. They helped us in a time of frustration and made us feel at ease every step of the way! I will return here anytime and will never return to the corona location. Thank you! read more

the staff there was very friendly and helpful. Definitely made me feel welcomed and appreciated

My Truck was damaged do to a fallen wire. My whole experience with the staff was amazing. The office staff was absolutely attentive and supportive. from Cheryl to Alex just fantastic. When I first went there Cheryl was on the phone for quiet some time, me not having the best day was impatient, until I realized why she was on the phone for so long. She was patiently helping and explaining everything the customer on the other side needed. Apparently the other customer had a bad too and Cheryl was kind and helpful. So I settled myself and thought that is how I wanted to be treated and didn't mind waiting little bit. She was amazing, they worked with when I went on vacation and had my Truck fixed up and ready when I came back from my trip. Thank you to Classic Collision. great staff. read more

Took our truck in for repairs after an accident Very helpful, good communication, great job and delivered on time! read more

A great big thanks to Angel and William for doing a wonderful job on my porch that I need it painted for my Harley Davis. The customer service including the Office manager Cheryl was so wonderful kind and patient. And I appreciate that kind of service especially in 2022. I will recommend this business to anyone. read more

I picked up my car on Friday. Was a great experience highly recommended. My car was left brand new like nothing ever happened to it. Very kind understanding employees communicate well with you. Forsure would be my first option in the future. They work very quick as well to get your car back to you as soon as possible. read more

Took my car here to have the rear bumper damage repaired and from the very start the entire staff was super friendly and helpful. They walked me through the entire process and even dealt with the insurance company so I wouldn't have to. They sent me text messages every couple days letting me know the progress of repairs and gave me a call as soon as my car was ready. The work they did was fantastic, the quality of craftsmanship is far superior to other shops I've been to. The timeliness of repairs was great, it only took a few days to replace and paint my bumper. I would definitely recommend Classic Collision to anyone looking for a repair facility nearby. read more

Want to thank Alex for always communicating and making sure my car looked like nothing ever happened to hit. He was always letting me know where my car was on being finished, as well as parts, etc. Second of all, thank Cheryl for always bringing that positive attitude and genuine energy at the front desk, even over the phone. We talked alot and there was NEVER a moment where I thought she was having a bad day. Thank you to the both of you! read more

Had an excellent experience working with Classic Collision in Norco, CA. I had to drop off my vehicle for some repair work and was pleased to find the same level of professionalism and care from their staff as I'd experienced in the past when they were under previous ownership (Morey's). Throughout the process, I received frequent feedback via text message about the timeliness of my service and anticipated completion date. They actually reached completion several days prior to the initial date expected! Whenever I called to check on the status, I received prompt and friendly service from the office manager and case technician. I highly recommend Classic Collision and will continue to bring my business there in the future. read more

I took my car to the Norco location after getting in an accident. I have a corvette, and they said they were certified to work on them. They seemed to fix the issues, but soon after picking it up I noticed the hood wasn't aligned. They were very accommodating at first and said to bring it back, and they would make the necessary adjustments. I left it there for another week. When I picked it up, things were not fixed. They took it to the back to adjust it while I waited. They seemed to make things better so I jumped in and drove home. When I got home I noticed my door was now catching. They simply fixed one problem and created another. They were less friendly when I called right back, saying they didn't do anything to the door but to bring it in again, and they would look at it. Again, I left it for a week. They did fix the door and ended up ordering new hinges for the hood through my insurance. I took my car back once again. After another week, I picked up my car, thinking we were finished, because they called and said so, but when I arrived, my car was missing a part of the grill and the front spoiler. They said they would fix the grill but that I didn't have a spoiler. After arguing about it, they said they would put one on for me. In the end, they fixed the grill and put on the wrong spoiler. Alex, the manager, said he would call his regional manager and get back to me. He never did. He also said perhaps they aren't the shop for me. It's the only thing we agree on. I've since gone to the Chevy dealer and fixed the problem but it cost me out of pocket. The pictures are hard to see because the car is low but the picture with the gap is what they gave me. The spoiler that is connecting is from the dealer. read more

Classic Collision - Picture with gap between side spoiler and middle. - Auto Repair Near Me - Norco, California

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Alex and Cheryl were amazing to work with! They kept me updated along the way and had the vehicle ready when they said it would be. Thank you to everyone at classic collision! read more

bad service on communication regarding estimates, on a Monday, i was told I needed an appointment due to estimators were not in and/or busy, came back on Wednesday for appointment, same lady that was there Monday came out and took photos of car and advised they will send me estimate via email, it is now Saturday and I still have not received my estimate. read more

I was hit by a drunk driver and needed repairs. Took my truck to Classic Collision in Norco. What a great, nice bunch of people. They were super nice, kept me updated and did a great job in a timely manner. I would highly recommend them! read more