Fantastic service, very friendly and knowledgeable! There are many sales going on every time I…read morevisit which are amazing deals for such and excellent (and handmade) product. I have several pieces: a Dutch oven, an awesome loaf pan; and bought a few for my sister. We love Le Creuset!

My friend wanted to browse this store. What bright and colorful cookware! They have quality…read moremerchandise for reasonable prices. Most of the items were 30% off. The store is organized and bright.

Very satisfied with the service Profesional and helpful…read moreMany options to choice and delivery included Recommend 100%

From the owner: At Gateway Supply Co., we offer the perfect selections for your home or business. Visit our…read moreshowrooms to experience our products firsthand. From luxury faucets and fixtures to decorative lighting and accessories, our knowledgeable consultants provide expert guidance every step of the way.

Le Creuset has been renowned as the colorful French cookware in kitchens since 1925. Naturally my…read morefamily has one. I say "one" because the price is exorbitant! My daughter would like a roasting pan. I thought it would make a nice Xmas gift. When I started to question her thinking I could surprise her, I realized that purchasing one can be complicated. She's so particular. They have many styles and different colors. I gave up. She's waiting for a sale. The department stores typically exclude this product from coupons. It's just isn't a money maker for an American Department Store. It's too heavy for me to use personally. I'm glad my daughter does the cooking. She can lift the heavy metal pots and pans. They're definitely beautiful to look at. I love a pot that comes with a lid. It's nice enough to keep on the counter as kitchen decor! If you're a serious chef I'm sure you're aware of the brand. I recommend it if you can afford this line of cookware. They never wear out!

Le Creuset is so sturdy. My inherited mid-twentieth century Dutch oven is used many times a week…read more It must have enjoyed spending a few nights in the refrigerator as they say "chillin' ". (Surprised there was room for it). Is three nights in a row pushing the use of leftovers? I don't think so especially if they can be given a different treatment for each dinner. Night one was chicken thighs slow cooked in a bit of wine with onion, garlic, celery and cashews with toasted turmeric, soy sauce and oyster sauce. Night two was the remaining meat, boned, and its sauce with thin spaghetti, and lots of black pepper. Night three was a delicious broth made from the cooking water of carrots and sauce (who knew this would work?). The reason that I'm writing this, is to a large measure, the photo of my favorite part of this dish. Mathematician Bf beautifully noodl-ized a brick of firm tofu. Sixteen cuts to the length and five cuts to the depth produced the cutest and very accurate thin tofu slices. Could I do this? Never. The Le Creuset Dutch oven was smiling that it may get some time off now.

I judge any business or service not just on the initial product or service that I purchase, but…read morealso (or even more so) on their response to issue(s) that may occur after purchase. My concern, in this case, is with the latter. I purchased a refrigerator from Plugs, deciding to try them over a "big box" store to see if there was a benefit from doing so. I also bought their three-year warranty. The initial purchase experience was okay, with Plugs' price being about the same or slightly higher, than a comparable purchase from a "big box," taking into account all costs - basic price, delivery and warranty. I recently experienced a problem where the water dispenser was dripping; additionally, some food in the refrigerator would freeze up (I keep the refrigerator at a recommended temperature). No big deal, I thought, until I tried to utilize the warranty to get these issues addressed. I will try not to fill up this review with too much detail, but this was likely my worst experience dealing with an appliance issue in my more than 40 years as a homeowner. This was the first time that I tried to use the warranty. I was unable to get any documentation on the warranty when I first bought the refrigerator (there is just the phrase, "3 year term," on the invoice), so I called Plugs to report the problem and request service. The person with whom I spoke gave me the name of the warranty company. I called the latter and was able to get an appointment for service. However, on the scheduled service date, no one showed up. I stayed home, wasting the day. I called the appliance repair company directly several times, but no one returned my call. I followed up with another call to Plugs, spoke to someone, but no one got back to me. I then filled out a form online, and a "manager" did call me. There was another delay, and I needed to call back a few more times. The "manager" commented that dealing with the warranty company is like dealing with an insurance company (the warranty company actually seemed more like a "call center" to me), which takes time. I was then given the name of another repair company, called them, and finally had the repair completed. I give the appliance technician eventually assigned a good mark for his quality of work. Start-to-end for getting a seemingly straightforward repair completed took more than 3 1/2 weeks, with wasted hours, and needless aggravation on my part. Plugs, in their commercials, distinguish themselves from "big box" stores. I suggest that Plugs should, instead, try to learn from the big box stores, namely, that the full life cycle of an appliance purchase is what's important to customers, not just what gets delivered on Day 1.

This is regarding customer service, or lack there of. My wine fridge suddenly died and I was hoping…read moreto replace before the holidays. I called a few places wihe the model number to see who had it in stock, or could get it quickly. Plugs is local and they checked, it was in stock in a warehouse and they could get it to me within 2 weeks.... 2 weeks came and went, and no call for delivery so I called...turns out it was no longer in stock and wouldn't be available for several weeks. The clerk and I spoke several times on the day I ordered, me making sure I could get it. Larger box stores had one, but truly wanted a local spot...sadly customer service failed. Once the clerk had made availability promises, and it failed, he should have immediately called me so I could be prepared or move on to other arrangements.

Called and spoke to Joy and she was a joy to work with. I already knew I was looking for a Speed…read moreQueen washer and I saw on the site that they were an authorized dealer in Charleston. I called to ask some questions and next thing you know, I was calling back with credit card info to set it up sight unseen. I called on a Friday and the unit we were interested in was in stock so we were able to set up delivery for Monday. Monday the crew called to let me know they were 20 mins away. They showed up as scheduled and were very professional. They hauled away the old broken unit, installed the new Speed Queen, and ran a test cycle. We had just repainted the concrete floor in the laundry room and they were careful not to scuff it up. Considering the delivery, install, and haul away was an extra $50, that was money well spent.

We were pleasantly surprised by the Wholesale Appliance Center. Great selection. Customer service…read morewas above and beyond. They worked with us in our budget. Delivery was a breeze. We'll recommend to everyone.