Couple weeks ago, I have heard from my carpooling co-worker that she has just up graded her piano from an unknown brand upright (purchased for $2500 five years ago at Classic Pianos) to a YAMAHA U1 upright with a very good price because the piano store was on sale. Since she purchased that first piano from Classic pianos, the store bought back that piano with the same price she paid for ($2500) and so she just had to paid the different of the two pianos. After listening to her story, I was considering an up-gade for my own piano IF the store would also buy back my 17 year old piano, a YAMAHA T116 (I purchased for $4000 17 years ago). However, I didn't buy that piano at Classic Piano, plus, my piano was already 17 years (although it was still in excellent condition in term of both the look and the tune), I don't have high hope that the piano store would agree to gave me a good cash back for it. I went to the store on 4/20/16 Wednesday afternoon and was greeted immediately by Jeff Gillesple. After listening to my story, Jeff immediately talked to his boss and came back with an offer of $3000 cash back for my old piano. I was so happily surprise that the store was willing to offer such a good price for my 17 year old piano. Jeff then very patiently explained to me the differences among the different models of YAMAHA pianos in my price range, the U1, U3 and the baby Grand GB1K. After I went home, talked to my husband and my two sons (10 and 11 year old) (they are the ones who play the piano majority of the time), we couldn't decide whether it even worth the additional money to upgrade our piano at all. Plus, since if we did decide to do the update, we would like to get the baby Grand GB1K because it sounds a little better, but the boys were not willing to give up their open space in the living room for the baby grand piano (they use the space to practice their baseball - with foam padded bats and foam balls of cause). I told some pictures of the layout of my living room, went back to the store and showed them to Jeff and explained to him my dilemma. Jeff confidently advised me that I can still fit that baby grand piano to the small space where my old up right piano was placed before. He asked me to trust him since he has so many years in the piano business. Couple days later our family finally decided to go for the baby grand piano and I called Jeff again asking him to find out if it is possible to drop another $1000 on the price. He called back and said he was able to get a little over $1000 for us. So after all that the sale price of our baby grand is only about $10400 the same as the U3. With the cask back on our old piano ($3000), we paid only $7400 for the baby grand. There was even an extra $300 cask back that would cover the delivery cost. We are a very happy family with our new piano now. The piano looks so good in my living room without taking so much space for the boys' baseball practice. Thank you Jeff and thank you Classic Pianos. read more

The selection of pianos at this store is the best in the region. Not only is it the only store where you can find the most current Yamaha grands (the X series), but they also have several European and American brands. The difference is that they are incredibly selective in accepting only good-condition used pianos, as well as showcasing new pianos. The staff was amazingly patient with me as I embarked upon a quest to find the perfect piano. Never pushy and always accommodating to my not-so-great piano playing. When I finally decided on a budget, John worked with me to pick the right piano for me. The people at Classic Piano were also able to bring down the price of the piano that I eventually decided to purchase. In short, I felt that there was a shared sense of teamwork -- that they really were invested in waiting for the right piano to arrive for me (they have quick turnover and every instrument is different) and were able to work with the price so that both parties were happy. I can't say enough about how good of an experience I had the people at Classic Pianos during this almost 1 year process of finding a piano. read more

Having played on a Yamaha baby grand that had been in the family for decades, shopping at Classic Pianos was my first experience shopping for a baby grand. The sales manager, Ben Klinger, took the intimidation out of it. He demystified the process first by the knowledge he had of pianos, second, by showing genuine interest in finding out more about my past experience with pianos and current practice, and third, by taking me around the store to have me sample various pianos that he thought might be a good fit for my needs and my budget. This took several hours and I was encouraged to take all the time necessary. I did find the piano I wanted and the entire process, from talking about pianos to discussing payment options and finally to getting my piano delivered was highly satisfactory. Additionally, the staff, Kelsey and Connie, were delightful to work with! Three highly regarded piano professionals in the area had recommended Ben and Classic Pianos to me and I can really see why. I highly recommend this store to anyone in doing serious piano shopping. read more

We bought a Yamaha Piano in Classic Pianos Bellevue for our little daughters. We do not have any piano's skill and experience, so we were nervous when we got in store. But the staff was very professional, friendly, helpful, and knowledgeable. Our sales representative Haidi Yang showed us options in all price ranges, and did not talk disparagingly about the cheaper options. Then she kindly left us alone, while we wandered the place, trying out various pianos. After a couple hours, we found a right one we can afford . The price was exactly what we expected. We got a good price when we have a negotiation. Piano delivered very quickly with great experiences services. We also have free coupons for turning. Classic Pianos has a trade-in policy. If we wish to upgrade, we can sell the piano back to them at full price or trade the new model that we like. Special thanks to Haidi Yang sales representative We highly and definitely recommend checking out Classic Pianos Bellevue. read more

I was referred to Classic Pianos by my piano teacher, and they did not disappoint. I had shopped around at various stores and on craigslist, done my research, and was choosing between 2 pianos from 2 different shops. Classic pianos honored their sale pricing that I was originally quoted after I took a while to decide and the sale had officially ended. I purchased an entry level Yamaha (B2) because I wanted an upright and had size restrictions on what would fit in my space. It has been a wonderful upgrade from the old/cheap craigslist piano I bought to get my kids started in lessons. So far it has been wonderful (and fits with just 1/16" of space left in my nook!). It has great bass, overall sound, and has a nice, light touch. Ben Klinger was easy to work with, and followed up quickly and professionally on all my questions, and numerous visits to their showroom. I bought with confidence knowing that I can get full trade in value should I decide to upgrade later. read more

A dream fulfilled. As a trained musician it has been my life-long dream to own a grand piano. Life circumstances and putting children through college delayed the pursuit of that dream. However, this year that dream came to fruition with the capable and helpful assistance of Fred Riley and staff at Classic Pianos of Seattle. My wife and I traveled to the west coast from the midwest to make this important purchase. Fred spent countless hours with me on the phone prior to our travel, and patiently guided us through the process of making the selection of the perfect piano for our home. After the sale, Fred carefully orchestrated the safe delivery of our new Schimmel for the journey of 2200 miles from Seattle to our home in Illinois. The sales and support team at Classic is knowledgable, courteous, and patient. We recommend them to you without hesitation. read more

We visited the store numerous times and tried practically all the pianos in the store before making a decision. Haidi was extremely patient and explained to us the pros and cons of each of our choices, allowed us to try various brands for comparison, and even played a bit, so we could hear how the pianos sounded from various areas in the room. There was no pressure to buy at any point, nor did she ever say negative comments about the less expensive choices we were considering, and when we did make the purchase, we were given a very fair price. Several of our friends are starting to think about purchasing pianos and we are telling all of them about our stellar experience at Classic Pianos. We have been to nearly every piano store in the Seattle area and Classic was the best both in selection and in service. Thanks, guys! read more

I was a first time piano buyer. This was the second store in the area that I went to. The staff was great, they walked me through all the pros and cons of each model, and trimmed down all my needs. My number one wish was that this would be the first and last piano that I would buy. I wanted a piano for a hobby, and entertainment purposes, not to play as a professional. We settled on a Yamaha, and so far it has been great. It looks good in my living room. My guests always say how the finish looks so refined and expensive. My piano teacher always comments on the quality of the piano and how it will last a lifetime. The sound is amazing, and I'm always told by other piano owners, that the price I paid was a great one. I will be spreading the word about this place. Highly recommended for first time piano buyers. read more

1st rate experience in shopping for a new piano. Thankfully my wife's instructor advised us to select Classic Pianos in Bellevue. We were pleasantly surprised how helpful the staff was to meet with and discuss our proposed purchase needs with no focus toward directing us to high-end products or focusing exclusively on budget or price. Finding the right piano to match the skill level and anticipated use was their primary focus. They have a range of top quality pianos from the beginner to the most accomplished. The learning and buying process proved to be a positive experience. Payment processing was painless and expedient. Delivery experience was also 1st rate! When considering a piano purchase, I definitely suggest Classic Pianos of Bellevue be one of your first considerations. read more

After reading the excellent reviews online, I came into Classic Pianos a few weeks ago to begin my hunt for a new piano. My hunt ended fairly shortly as I made up my mind to purchase a brand new Yamaha grand piano from the folks at Classic Pianos only a few days later. John, Haidi, and the rest of the staff were very professional and pleasant to work with. I did not experience the aggressive sales tactics or pressure to buy "NOW" that I experienced with a few other piano dealers that I have been to. John and Haidi were very patient and took the time to thoroughly answer the numerous questions that I had. If you are thinking about buying a new or used piano, make sure to check out John and the rest of the staff at Classic Pianos! You won't be disappointed. read more

I called the store ahead of time to check for inventory of a specific model I was looking for. The lady who answered the phone was very helpful and provided additional information about other models that might meet my needs as well. Her friendly and forthcoming demeanor convinced me to visit the store with my family that same afternoon to look at all the selections at the store. The same lady whom I had spoken through walked us through different models of pianos. We were very impressed with her knowledge of the models they have on the floor. Needless to say, we ended up buying a piano from Classic Pianos. Their customer service is excellent and I would highly recommend them to friends and family. read more

We bought a GB1K Yamaha baby grand piano 2 months ago. It was during the annual WSU sales event and we budgeted for a second hand piano. Ben, being very helpful and knowledgeable, matched us to several new upright and grand after hearing us play. We were given all the time we need to try playing and feeling the pianos. The brand new GB1K was over our budget but Ben worked with us to give us a good deal on top of the promotion. The price turn out very competitive as per research. My GB1K arrived on time and in good shape. Playing the GB1K for two months, I would agree with Ben that it matches my level and is one that I can grow with. I am very satisfied with the piano and service from Classic Pianos. read more

Before going to Classic Pianos, I've been searching for a right piano for my little boy for a few weeks. A friend recommended Classic Pianos to me. When we went to the store, there were several customers and everyone was busy. Later Ben Klinger greeted us and introduced a couple of models to us after knowing our needs and let my son tried them freely. When we finally chose our desired piano, Ben helped us get a best deal. We were also grateful to Veronica who helped us complete the order process though it was already after their go-off-work time. Ina word we were very satisfied with everything we experienced in the store. Classic Pianos is indeed a highly recommended place for buying a piano. read more

Thanks to John at Classic Pianos for being extremely knowledgeable and helpful in our quest for a piano in our price range. As soon as he approached us in the store, we immediately felt like we were in the hands of a pro who really knew what he was talking about. Not only does he have hands-on technical knowledge of how to refurbish a piano, but he took the time to educate us on the process and what to look for in a piano for a young musician. We appreciated his honesty and down to earth approach during the process. He worked with us on price which was also much appreciated. And he had the piano delivered to us the very next day by a great group of movers. What a special treat! read more

We walked in not sure on what to get and walked out with a Yamaha Baby Grand. Ben Klinger was extremely helpful. He showed use all the pianos they had in stores. Ranging from new expensive pianos to all the used pianos. It took multiple visits to finally narrow everything down to the Yamaha. He was even kind enough to lower the price by a reasonable amount. At the moment I am really happy with the Baby Grand. Also once you purchase one of their pianos you could trade it in ANY time for an upgrade. The piano you purchased counts as the amount you paid which means you are trading it in for its full price without losing a penny. My overall experience at Classics Pianos is a 5/5. read more

We bought a used Yamaha at Classic Pianos in Bellevue and had a great experience. We don't know much about piano so we had lots of questions. Ben was quite patient understanding our requirements, and really to think from our perspectives. We were choosing between a new one and a used one. Ben provided lots of objective info and played the pianos for us to compare and make a decision. Ben also talked with us on advice of learning pianos, where to go for concerts, etc. You can clear see and feel his passion on piano. The overall buying experience is smooth, pleasant and professional. Have already been telling friends to go there too for their piano shopping. read more

My son who is almost 5 is ready to take his piano lesson. Both my wife & I don't know much about Piano, nor do we play. We play a visit to 2 Piano store, where 1 is selling mostly used Acostic Piano. Since we are mostly interested to start off with Digital, we check out Classic Piano. Greeted by John, after we explain to him with our needs. He kindly played on a number of acoustic and a couple of digital Piano for us to listen to the diff. We came back few days later, and bought a Yamaha CLP-430 digital Piano and can't be happier, knowing that I can upgrade the Piano to a true acoustic piano within the the 2 years if needed. Thank you John. read more

I purchased a new GB1K PE Baby Grand Piano during Classic Piano's recent Seattle Pacific University Sale. I traded-in my piano, got a great price for the trade-in, and purchased a new piano at an AWESOME price! Steve showed me a variety of options, learned what I was looking for, and did not push me into a product that I didn't want or need! Steve and Susan were extremely knowledgeable, pleasant and willing to work with me on a quick delivery on a day that I was scheduled to be off work! I have to say, it was the most pleasant purchasing adventure I've had in a long time. Thanks Steve & Susan. I'm loving my new piano!!! - Doug read more

we went to classic pianos in bellevue to browse for pianos. all the staff was very friendly, courteous and helpful. we ended up buying a very nice starter piano for our daughter that was within our budget. there was no pressure from the sales end and we were even given a discount on the piano as well. the shopping experience was pleasant and painless. we felt welcome even though we weren't shopping for a super expensive piano. we were hoping to have the piano delivered the next day and they came through on that front as well. i would definitely recommend classic pianos to anyone shopping for a piano....new, used, budget, high end. read more