Inflexible Policies That Prioritize Revenue Over Members…read more I am an unlimited member at Club Pilates Novi and I deeply regret joining. The policies here are anything but customer-friendly, and I want others to think twice before signing up. One of the most frustrating aspects is that none of these policies are clearly disclosed at the time of sign-up. You only discover them later -- often when it is too late and you are already locked into a membership. This lack of transparency at the outset is, in my opinion, the biggest red flag of all. To start with what you will eventually find out: classes fill up so quickly that unless you book at least a week in advance, you end up on a waitlist -- which defeats the purpose of being an unlimited member. On top of that, if you need to cancel within 24 hours, they charge you a $15 fee with no exceptions. My biggest frustration, however, stems from what happened after I suffered a shoulder injury. I placed my account on hold while I recovered. Just two days later, I gave my 30-day cancellation notice, only to be told that members cannot submit a cancellation notice while their account is on hold. This policy makes absolutely no sense. Because of this rule, I was forced to pay an additional ~$250 before I was even allowed to cancel my membership. To make matters worse, the studio claimed they had sent me an email about this policy -- but they had the wrong email address on file, so I never received it. Being held responsible for a communication that was never delivered to me is completely unacceptable. I understand that businesses need policies, but these rules feel designed to trap members and collect fees rather than support them. Had any of this been communicated upfront, I would never have signed up. Please do your research and ask detailed questions before committing to a membership here.

I went to this club on the recommendation of a friend . I had Carrie as an instructor and was very…read morehappy with the experience. Would highly recommend having a private class to learn the basics on how pilates can help you improve your posture and balance!!

The short review: try it, you'll like it!!!…read more The long review: PureFit made my day. Week! One of the things I don't like about travel is missing my yoga classes. I found PureFit on Yelp and it seemed like an easy class to visit. So true! The instructor/owner Emily immediately made me feel welcome and comfortable. The class was perfect, just challenging enough and fun. I wasn't sure about the space--it's in a church--but there's a good, open feel as soon as you walk in and the space where the class is held is spacious. Emily uses the mic well so you can easily hear but it isn't loud. The cost is very reasonable. If we lived in the area I would be a regular at PureFit Yoga and Pilates.

These classes are excellent! I have attended class here with three different instructors and they…read morewere all very experienced and helpful. I have been doing yoga for years and after taking classes at PureFit I can feel my form improving in new ways. I am new to Pilates and I can tell it is really helping me tone up. The classes are held in a large open airy room in a church but I feel like I am in a studio. I especially like the evening classes during the winter because they are all taught by candlelight. This is by far the most affordable yoga and Pilates studio I have found. I appreciate the reasonable prices and the friendly atmosphere.

Wonderful barre studio in the heart of Novi near the intersection of Novi and Grand River. I am…read moresomeone who has experimented with many types of workouts and have had to pivot due to injuries, but barre has quickly become a staple workout routine for me. It is challenging while also mostly low impact and you will use a combo of bands, balls, weights, the barre itself and other equipment which truly helps to shape and tone the body. I was a bit skeptical at first about this workout as I prefer high intensity and drowning in sweat = a workout well done but this workout still manages to help me break a sweat, and challenge my body and tone me in ways other exercises have been unable to touch. Also importantly, the instructors can help you to modify any exercises if you have existing injuries. There is a workout here for everyone: classic is great, especially if you are new to barre; empower is great if you crave a high intensity workout with a barre twist and reform is great for strengthening your core with Pilates type movements and resistance bands being utilized. The work outs are similar to each other but each work out session is unique which keeps things interesting plus the high energy music played is awesome to keep you engaged and your heart rate pumping. The owner Bridget is warm and welcoming and has amazing instructors here - Ani and Jade to name a few are wonderful. Bridget keeps things exciting here by planning fun events, offering fun challenges that can lead to prizes and / or discounts, and celebrating the holidays and even offering little bonuses such as a eucalyptus towel to cool down after workouts. The environment here is very positive and overall most of the attendees are decently friendly. Bridget also stocks very cute tavi noir and toe Sox along with some of the cutest yoga / barre / Pilates apparel I've seen! I love shopping here also for my workout clothes and discovered the brand Beyond Yoga thanks to Bridget curating some epic workout styles here! The only con is I do wish more classes were offered after 6 pm on the weekdays and adding one early afternoon class as opposed to mornings on the weekends would also make this place even better for me, as the classes can occasionally fill up so you do have to reserve a class sometimes in advance depending on the time slot. The staff is understanding if something comes up last minute and if you call to let them know you cannot make a class you intended to which is very helpful also. Check Pure Barre out, it is a great workout you should try if you have not already!

Pure Barre Novi is hands down one of my favorite places on earth! Although the workout is…read morechallenging and I have to dig deep every time I take a class, I always feel better emotionally, physically, and spiritually. Bridget is beyond thoughtful always celebrating the members and our accomplishments. She is dedicated to the success of all the members and is one of the kindest people you will ever know. Bridget is considerate always offering fruit, water, and other treats to her students. The instructors are professional, knowledgeable, compassionate, and genuinely care about their students. They are willing to provide modifications and hands-on adjustments, which are appreciated. Their energy is contagious and they are so positive. Each instructor comes with their own skill set. With that, they each bring in their background of dancing, athletics, teaching, and the corporate world. Every time I walk into the studio I am greeted with a friendly warm hello and a smiley face. I have met some of the strongest, kindest, and most thoughtful women. Finally, I have had a membership for two years and it has been a game-changer. PBN is a part of my life and I am so thankful!

1 pay $134.00 per month for a single membership. Ive been a member for 20 years. It is too cold…read moreupstairs. Cold air constantly blowing from vents.

Patrons do not wipe off their machines once they are done. There is no one to monitor the wipes and…read moredisinfectant sprays. Basketball court is rarely open for basketball. Management allows kids on the basketball court in non athletic shoes. This gyms business comes from kid birthday parties.

Great for quick work outs & long work outs after work! Great staff who makes sure all needs are met.read more

From the owner: HOTWORX is a 24-hour infrared fitness studio that provides members with access to a variety of…read morevirtually instructed infrared sauna workouts. Experience the benefits of infrared energy and heat through a 15-minute High-Intensity Interval Training session or any of our 30-minute isometric workouts, including Hot Pilates, Hot Yoga, Hot Barre, Hot Core, Hot Cycle, Hot Blast, and many more. HOTWORX studios are also equipped with a Functional Exercise Area with free weights, bands, ropes, and more! Start achieving your fitness goals and experience massive calorie burn, detoxification, pain relief, and stress reduction at HOTWORX!

Clean gym with everything one would need to get a great workout with plenty of options! Great…read morestaff and ownership very clean gym! Rod T

I'm surprised this place is even operational. Half of the equipment needs repair, it's always musty…read moreand it's exceptionally dim. I've brought to their attention several times on specific equipment that needs repair months ago and they continue to neglect to resolve the issue.

I did a few months but after realizing my schedule never aligned with their classes I decided to…read morecancel my membership. I went in person because that's the only way they do it. They said I had a month to continue using my membership until that month had ran its course so I showed up to a few more classes and one of the last classes I attended, I ended up talking to this woman who apparently was the owner (I didn't know that at the time.) mentioned instead of canceling my membership that we put it on hold. She sent me a link to my phone, but I never really filled it out because I knew I wanted to cancel my membership and I Just didn't wanna be rude in person. I ended up getting charged for another full month so I called them and asked them what was going on since I had canceled my membership and they told me the last payment I paid was it. Then they tried gaslighting me saying that I still have one more payment to make and then my membership is canceled I told them that last time I was on the phone they said I wouldn't have to make any more payments. They said there was miscommunication, but I really think that because I'm a young woman they were trying to take advantage of me. I mentioned the situation to my dad and he felt it wasn't right and decided to show up to the establishment himself and once he did, they got back to us an hour later saying that we were right. But this was after I was on the phone with them back-and-forth and having them trying to say that I still owe the money, blah blah blah, and that because me and her talked about putting my account on hold they didn't actually cancel my membership, which doesn't make any sense. I never signed anything saying I wanted to put my account on hold once it was canceled. I received confirmation which tells me the first time I canceled my membership. They didn't actually cancel it, even though everything was in person and signed by both me and another team member. The staff was nice and the classes were OK but the management in this establishment is ridiculous and definitely fraudulent. I'm disgusted by the way Kavitha is running this business. Memberships are over $100 a month so that's a lot of money to just take out of somebody's account when they already had it in place that they were canceling. If you wanna try title, don't go to this location.

I took 1 class, it was great so I signed up, then when I went to more classes I realized not every…read moreclass was good, some were great, some were boring. I decided to cancel my membership, and they make it EXTREMELY HARD to cancel. For months I was not taking any classes but still paying because they make you cancel in person and when I was able to come in, apparently the person who is able to cancel my membership could not come in. After many phone calls and trying to work out a time to come in, our schedules are not lining up and they refuse to cancel by phone. I have closed my payment method and now they are threatening to have dept collectors come after me. It has been 9 MONTHS since I have taken a class and they will not cancel my membership. I would never recommend this gym to anyone

Freaking AMAZING! Where have you been all my life?!? Thank you to my friend in Kansas City for…read moresharing her OT journey. Now I'm hooked. I have always believed in a life long journey of fitness so having a personal trainer was a norm. After leaving lifetime, I needed to find my new jam. Luckily, OT offers a complementary class to see if this would be a good fit. Well hello, it sure is! I met Coach Steve who was uber energetic, positive, and helpful. I got to class 30 mins early to learn the process, rules, equipment, etc. I'm a science nerd, so loved that this company really looked at the science of working out and made it super easy. Now the workouts, not so easy, but it's based on what you put in and your fitness level. I love that I compete with myself. I love that there is a cheerleader motivating you. I love that the community there is so helpful. My OT neighbor helped me through my first class. Amazing peeps. I signed up for the premium membership. Love that I'm not committed to one location with all the travel I do. Easy app to sign up for classes and see my data. Yes, I'm a data nerd too. Love my daily emails and that I can always look up my stats on my app. Check OT out! You will love, love, love it!!!

I love OTF and my home studio. Not sure if I will go to Commerce, MI again. First off, we weren't…read moreallowed to choose where to start since they had a small class (or how they say it: one group). Since when is 10 people a small class?! My home studio is fine having 2 people on one side and 4 on the other. That's just pure laziness. Horrible music that was more what I would hear when relaxing. And coach was a glorified bell man instead of a coach giving instructions for proper training, encouraging people or God forbit, getting to know them or their name. And then at the end she says to one student that she has to work the entire weekend, unfortunately! Way to go being motivated.