I've been multiple times. Fast service. No fuss and easy experience. Highly recommend and of…read morecourse, I'll be back!

I had a last minute issue with the veil for my wedding, which was the very next day. They were…read moreavailable and able to help on a Saturday. Everything looked perfect and they were very nice to work with! Highly recommend.

I was very satisfied with my service here. They have an express option which I needed. I had a…read morebridesmaid dress from Azazie shortened and the speed and expertise was great!! Very quick and great communication.

Overall not a great experience with this business and they did not treat me professionally…read more - The tailor is decently skilled, but his limited ability to speak English created some miscommunications and confusions - The tailor brought the dress shirt in too tight around chest, which created a bulge at the buttons, and I had to return to the shop four more times before the bulge was reduced to an almost acceptable level, though not completely - The tailor is not the owner of the shop, and the owner was never present. I had a lot of difficulty trying to get in touch with her to find a good solution for my tuxedo. She ignored calls and texts for days at a time. This was after I had already paid for the work - The price of the work was on the high end, and I feel for the quality of work and experience there are tailors that charge much less - The owner gave me her word that she would reimburse me for having another tailor adjust the shoulder seam without shortening the sleeve length, which could not be done with her tailor. After bringing in the coat with amended shoulders and an invoice, she went back on her word and refused to reimburse me. She claimed the other tailor (a reputable one) didn't make the adjustment at all. Even after I was able to confirm with her tailor it was adjusted, just in a different way than he expected Pictured is the bulge that remained in my shirt after 5 trips to the shop to get it right. I would recommend spending your money and time on another tailor for a better experience.

Impeccable tailor and super nice man. Family business and the best service and quality in Austin.read more

Very professional and quick service! You can see inside from all the photos how many trusted…read morecustomers they have acquired over the years! Had to come in to take in the sides of a long dress and the whole experience took less than 10 minutes. Price wasn't bad either. Definitely will be back for future tailoring needs!

Oscar's has done an amazing job with all sorts of alterations for our family - from simple hemming…read moreto rebuilding favorite garments. The alteration he did on the back of my husband's leather jacket was impeccable. Matched the stitching and everything.

Fast service and great work. Very nice staff. I will be going back to get more items tailoredread more

I've had 7-8 items altered over the last few years at Velvet Tailors and every time the quality and…read moreservice has been consistently sub-par and over-priced. I really wanted to like these tailors - especially since it looks like a family operation. The owner, who does the intake fitting, has a limited understanding of where/how to mark the garments for the intended fit. She also seems to randomly assign pricing. I was charged $3 to secure a button on a blouse and a month later was quoted $10 for the same service. Velvet Tailors would greatly benefit from a customer facing person who is competent in tailoring, customer service, intake and managing the tickets.

We took our daughter for her prom dress to be hemmed $240 to shorten a dress. They were supposed to…read morecall us the following week to confirm the price they never called. We dropped it off April 4th and today is April 22 and it's still not ready. I called and left a message and they never called me back. My husband called yesterday they said it would be ready today and it's not. Prom is in 2 days and they are 30-45 mins away from us. We have to drive back again tomorrow and hope it's ready and done correctly. If you are charging premium price you should have premium service. Stay away from this place, for the price there has to be a better option

Great experience at Exclusive Alterations! They did a wonderful job and were very quick,…read moreprofessional, and friendly. I will definitely be coming back!

Vey smooth experience, they executed the work as described, amazing service, friendly staff, and…read morevery high value in the quality of their work. Thanks for fixing my garment. (zipper on a vest broke, they repaired it, and returned it quickly)

Very reasonable. Local business owner. Good value and quality job. Pleasant interactions with…read moreowner.

Mrs. Chau did some alterations on some jeans of mine. Great job, fair price. I would highly…read morerecommend. Location is a bit hard to find, but worth the effort.

Did a great job on two prom dresses. We loved how she was also able to add a bustle. Quick…read moreturnaround and very friendly.

Sara's Alterations did not disappoint! I contacted her in…read moreJanuary for my vow renewal in March after four other alteration shops told me they couldn't work on my dress because of the pearl embellishments. Sara looked at it and immediately said she could do it. My dress was originally a pearl maxi dress, but I had a vision of adding tulle with a long train for my beach vow renewal in Hawaii. Sara brought that vision to life beautifully. I had several fittings, and she was always professional, patient, and attentive to what I wanted while also giving helpful professional advice. She made my $200 something dollar Maxi dress look like a $1,000 dress. I highly recommend Sara's Alterations -- 10/10! I'll be posting pictures once my photographer sends them.

I cannot recommend Lily enough! I used her to alter my mother-of-the-bride dress for my daughter's…read morewedding. I didn't find my dress until the last minute and Lily helped get my dress back to me in record time! She took it in perfectly at the shoulders and in the bottom hem. It fits like a dream now! Lily was also so kind to work with, and was extremely reasonable with her cost! I'll definitely be a repeat customer!

Needed a few pairs of pants altered so I reached out to this business due to the reviews but after…read more4 unsuccessful attempts to make contact I took my business elsewhere.