My family cannot say enough good things about the love and compassion the staff shared with our…read moreloved one. I can't even fathom how they put together such a great team. From the Doctors and nurses down to the helpers and cleaning staff every single person was exceptional. The place is spotlessly clean, has different rooms and areas for all of your needs. I would not hesitate to place a loved one there .

I don't have the words to express my gratitude for the staff at Ames Family Hospice. Everyone…read moreincluding the volunteers were so compassionate and supportive during the difficult journey of losing my mother. They not only took incredible care of my mom, but were constantly looking after my well being and needs.

A Truly Exceptional Team at Echo Hospice. If you haven't had…read morethe pleasure of meeting Mary, the Community Liaison Specialist, Tanner, the Chaplain, Derek, the Head of Volunteering, and Cookie, the incredible Nurse, then you are seriously missing out on an extraordinary team at Echo Hospice. These individuals truly go above and beyond in their roles and make Echo Hospice a standout organization. Mary is not only knowledgeable but also incredibly approachable and dedicated to connecting with the community in meaningful ways. Tanner, the Chaplain, brings a calming and compassionate presence that provides much-needed support during challenging times. Derek, who leads the volunteer program, does so with unmatched passion and care, ensuring that every volunteer feels valued and equipped to make a difference. And then there's Cookie, what can I say about Cookie? She's the embodiment of a caring nurse, showing unmatched empathy and professionalism in every patient interaction. Angie the STNA always comes in with a smile on her face and a positive attitude. Can't forget about Ally. If you know you know... Always amazing even if I only see her once a month. Together, this team creates an environment of support, kindness, and exceptional care that truly stands out. If you're looking for a hospice provider that puts people first, look no further than Echo Hospice. These professionals make all the difference.

I came to visit my aunt at Heritage of Euclid, and my heart was heavy watching a family member…read morestruggle. I want to give high praise to two staff members who showed compassion and kindness during a very difficult time. Kiki was limping due to an earlier fall at the facility, yet she still stepped up and continued to do her job with dedication and care. Fatima, the nurse on staff, noticed my tears and took the time to explain things, comfort me, and assist with my aunt's needs so that I could feel more at ease. Their kindness meant more than they know. I also appreciate the head nurses for making themselves available when I needed to express my concerns. It was clear that the staff was trying to help and was already taking action. My only concern is with the facility's protocol. Watching my aunt suffer was heartbreaking, and I wished I had been allowed to call 911 and have her transported to the hospital immediately. I understand there may be procedures that must be followed before emergency services are contacted, but from a family member's perspective, no one should have to suffer while waiting for those steps to be completed. I believe situations involving significant distress should be evaluated with urgency and compassion. Thank you to Kiki, Fatima, Kim and Tarah for the care and support they provided during such a difficult visit. Please review and change these policies so that patients do not have to suffer for extended periods while waiting for required steps to be completed. Families should feel confident that when a loved one is in distress, every effort will be made to get them immediate medical attention. No patient should have to endure unnecessary pain or suffering while waiting for approval to call 911 or be transported to the hospital.

This is the most amazing person and great doctor with an enormous compassion. I was looking for a…read morephysician for my grandmother who was bedridden, and Dr Isakov did a home visit for her to set up care. I called multiple doctors prior to this, and no other doctor or nurse practitioner wished to establish services by doing a home visit. I believe doctor Isakov is an Angel.

The girl who works the desk is not friendly whatsoever, i have no insurence so i pay cash, i was…read moresent a bill for $75 even though i pay cash??? Had to dispute.i took a day off from work to get somthing checked out, when i sighned in the girl at the desk said it would be $65, i had forgot to stop at the atm, i had asked to be billed, she told me since i had no insurence i needed to pay first... I am insearch of a new doctor.

This is a Federal Government agency, part of the US Dept of Veteran Affairs - Readjustment…read moreCounseling Service. Providing counseling services, evidence-based therapies & Veteran / Military Servicemember benefits support. For 24/7 National Calling Support / Questions / Info, Call 877-WAR-VETS