I've been to Modern Nissan of Winston-Salem twice for service on my car, and overall I've had a…read moregood experience. The appointment scheduling system is very easy to use, and both times they were on time. When I arrived, I was helped within the estimated time they gave me, and once they even took my car a little earlier than expected. They don't really have a waiting area inside the service department, but they do have a very nice area upstairs in the sales building. You can look at the new cars and also sit and work while you wait, which I have done before. The customer service is good and appropriate, although not necessarily something that stands out as amazing. I did miss having easier access to water, coffee, or a more convenient waiting area with those options available. Still, compared to many other dealerships I've been to in the past, this has been a much better experience. I would recommend them. I've been to Modern Nissan of Winston-Salem twice for service on my car, and overall I've had a good experience. The appointment scheduling system is very easy to use, and both times they were on time. When I arrived, I was helped within the estimated time they gave me, and once they even took my car a little earlier than expected. They don't really have a waiting area inside the service department, but they do have a very nice area upstairs in the sales building. You can look at the new cars and also sit and work while you wait, which I have done before. The customer service is good and appropriate, although not necessarily something that stands out as amazing. I did miss having easier access to water, coffee, or a more convenient waiting area with those options available. Still, compared to many other dealerships I've been to in the past, this has been a much better experience. I would recommend them.

Bought a 2018 Nissan Sentra from them in September 2025 for my son for his first car. 10 months…read morelater we are having to buy a new transmission for it. When getting the transmission looked at, the mechanic found a lot of fixes that were slapped together by the Cracker Jack team of scammers at Modern Nissan. DO NOT GIVE THESE PEOPLE ANY MONEY. Run as far away as possible from them.

Great service, liked how they made you feel at home. I would recommend modern auto group for all…read morethe brands they carry I get all my dealer services done with them. Always courteous and helpful. I would also recommend buying new vehicles and used vehicles through them

This place continues to amaze me. Yesterday the original battery in my 2018 Silverado failed (over…read more8 years old) so I called Modern Chevrolet hoping for a same day appointment. They accommodated my request and set me up for an hour after I called. When I arrived they were welcoming and guided me through the process. I dropped the truck off and went across the street for lunch. When I returned I waited for about 15 minutes and the truck was ready. I have been going to Modern for about 10 years now for service and they have never disappointed me. The service reps are helpful, friendly and accommodating and the techs are obviously knowledgeable and efficient since I have never had any issues with the work performed. Thanks to everyone in service at Modern Chevy for taking great care of my vehicles.

They take forever to respond, salesmen quit half way through the buying process, not a single…read morevehicle they sell has a life expectancy of over a year, and lastly, they somehow managed to fry the battery, and add more scratches to the interior of the car we purchased.

I totally understand when buying a car at a cash lot, there are risks. But I'm a little upset that…read morethere were obvious problems that developed quickly after I purchased my car. The sunroof was painted over and I assumed someone wanted to black out the glass however, when removing the paint I discovered it was cracked all the way from one side to the other. The AC lasted about two weeks before having completely ran out of coolant and only pushing hot air. There was a serious leak. No one had advised me of. The transmission immediately started shifting rough about a week after the purchase. rough transmissions are a known problem to my car. However, this transmission is now on its very last legs. There was only one crash report on the Carfax, and it was a minor fender bender in a parking lot, which is what the dealer had told me had happened, it wasn't until my bumper came off by itself, and I removed it. I could see that this car was in a much greater crash than what was on the report. A majority of people probably know this, but if you don't, these cars are straight from auction to lot with minor maintenance involved. you'd be better off going to the auction house yourself that requires no bidders license. I have no doubt that they sell cars that are in good condition but I don't think they are very open about the ones that aren't. And what's very unfortunate is that people who can't afford newer cars and need to settle for something cheaper but end up having to pay for repairs, I'm probably gonna end up having to put 4 to 6 grand into my car to fix its problems. Transmission and AC repair cost more than what I paid for the car. Which is only an issue when the problems aren't reported to you when purchasing. If I can update this post with a picture of the cracked roof I will but for now my car is having to get service done for about the fifth time. In a year and a half.

Great place to purchase a Gen-II Prius. Very friendly, no hassle buying process, as well as a…read morecommitment to helping with issues that may arise after purchase. I would highly recommend to anyone looking for an affordable Prius.

We were looking for a hybrid car and we came across this place while searching online. We walked in…read moreand there was the biggest selection of well-kept Prius we've ever seen among other various brands. Although we are fans of new technologies we were not particularly Prius lovers nor did we have deep knowledge of how they work; therefore, we were a bit apprehensive about what to expect, how much would the battery last, how much it would be to repair or replace it or other hard to pronounce mechanical components that could go wrong etc...We still wanted a cutting edge technology, gas saver, reliable vehicle to drive long distances and we knew this one had the potential to fulfill all of these. As we were looking around with absolute no "salesman pressure" on the radar we narrowed down two or three models we were interested in knowing more about so we walked into the office and met the owners. David and Melina were the kindest, honest and dependable people we've ever met at a car dealership, they allowed us to test drive all the cars we wanted and answered all the questions we had; that's right, they answered and didn't ask us about anything; well, I just turned 50 and I've always had to do my own brainwash before walking into a car dealership to make sure they don't convince me about buying something I really don't know if I want or I'm not ready for; to my happiest surprise, this was very relaxing and refreshing! I've never experienced something like this. On the technical side, I am not a mechanic by any means but I like to tinker with cars and I've repaired some simple parts on some other vehicles we've had; given this background, I was very pleased to see that the owners actually knew about these hybrid vehicles very well, not only that, they also offer very convenient services for refurbishing or replacing the batteries and other preventive maintenance and they are very open about what any particular car requires in order to keep them in good conditions. So, in other words, this is a place where the owners like and know what they sell, believe in a pressure free are very proud of their service and are prepared to provide some basic maintenance and repairs for a very reasonable price. My girlfriend and I are very happy to have found this place and we strongly recommend it. We bought a 2009 Prius on November 2015, it's running very well so far and if it ever needs anything fixed or maintained, we will go straight to this place.

A few weeks before a long family road trip, I took my truck to Frank Myers Auto Repair for brake…read moreservice and a coolant system inspection. The technicians found that my brake pads were wearing thin and recommended replacing them before the trip. They also performed a coolant flush and completed a thorough vehicle checkup to make sure everything was road-ready. The work was completed quickly, and I felt much more confident knowing the truck had been inspected by experienced professionals. The customer service was excellent, and the pricing was straightforward with no surprises.

Do not ever buy from this place!!! I bought to cars in one day for my boys!Put $4000 down. my sons…read moreBenz has not even been driven 10 times and it's already messed up before his first almost 700 a month payment is do. they have had the car since yesterday and not even looked at it!!! I was told by a mechanic that used to work there how shady the are but my boys are young and didn't want to listen to me!!!! I was told the flip the miles back put electric tape on the engin. All kinds of nonsense. when I told the lady in repairs that she said lies. Get real! if you runs shady dealership! it's not going to change. Hes going to continue doing so. Xxuck Frank Myers. I'm calling the better business bureau!!!!!

Kevin Powell Motorsports made a sell by practicing unethical business practices and now stands…read morebehind their choice to use unacceptable practices by avoiding corrective action on their part. I was lied to and a product was falsified to me. I now have a product that has cost me thousands and it cannot do what I purchased it for.

Went in for an inspection and was told I needed a repair before the bike would pass. 100% made up…read moreand was able to get it inspected at another place with no problems at all. I knew there was nothing wrong in the first place and will NEVER go back. I was even considering a side by side but not from them now!

Warning: CPO Warranty Comes With a Hidden $200+ Diagnostic Fee…read more Before buying a certified pre-owned vehicle at North Point Chrysler Dodge Jeep Ram, understand how their warranty process actually works: if you bring a vehicle in for a potential warranty issue, they charge a $200+ diagnostic fee just to determine whether the repair is covered. That means you pay out of pocket before you know if you're entitled to anything at all. If the issue turns out not to be covered, you're out $200. If it is covered, you've still paid for the privilege of proving it. This structure effectively discourages warranty claims. A CPO warranty is supposed to provide peace of mind -- instead, this fee creates a financial barrier that protects the dealer, not the buyer. I'd encourage anyone considering a CPO purchase here to ask directly, in writing, before signing: "What fees will I be charged to have a warranty claim evaluated?" Get the answer documented. A warranty you're financially deterred from using isn't a warranty -- it's a selling point with fine print.

Not stereotypical car sales men or dealership. More like buying a vehicle from a friend you trust…read more Right after having 2 miserable, i am talking tear anger experiences at modern nissan on university, we find these guys. They were everything modern was not. Honest, they never tried to be sneaky. They did not waste my time. They never tried to trick me. They were sincerely nice, not fake to try and get more money. We purchased a Ram 2500 from them and so happy. Bye the way did a mention. NOT LIARS. SO HONEST AND UPFRONT.

I was able to find a nice, reliable vehicle with a low down payment. I just wish they would have…read morehad more to choose from, it was worth the time and energy.

Since we purchased this car the door panels on the front of the car have come loose which…read moreinterferes with the door locks and the window controls. The AC stopped working , steering column broke! Had a tire that kept going flat found out the car had a weight on that side that caused the steering to be off. Now the catalactic converter is gone. We have had this car since 2021. Buick leaves 2008, we expected things to go wrong but every three months. They sold a piece of junk to us and I think this was one of those flood cars. 2008 Buick Lesabre.

Pretty easy to buy a car here, their prices are very competitive, given they are directly tied to…read moremultiple credit unions around the area interest rates are decent too, the people I worked with were alright, good for car industry standards, I had a good experience buying here and hopefully you would too.

Waste of time. Had an online price but final price has no negotiable fees. They just seem to want…read moreyou to come in.