I've used this company before got excellent results. Called to make an appointment the second time…read moreand they sent out a technician named Gary if I remember correctly. First he was late. Came in sat down and accessed the carpet. Told me that my carpet had water damage underneath and pet urine all over the cArpet. I said ok can you clean. He immediately was like I don't wanna take your money but I think you need to replAce the whole carpet. He said he would try to clean one spot to see if it will come clean he basically weNt over the spot twice and said nope it's not wORking. I called them back to see if I could get the first guy I had previously. She put me on hold for about 5 minutes and came and said im sorry we can't do your carpet the boss said no. I went out and bought a $200 carpet cleanEr. Everything this company said they couldn't do my carpet cleaner did and more. And my floor looks better than it did when they first cleaned it. If you could afford to clean your carpet yourself please.

Gary did a fantastic job cleaning our sofa. He was prompt, courteous, knowledgeable, and…read moreprofessional. He gave an honest evaluation of the soiled area and went above and beyond to provide us with a the best cleaning possible. He also provided useful tips on how to clean and care for our sofa in the future. I would highly recommend using this company.

This is the 4th time we have had Scotty's Carpet Care clean our floors and air ducts. They ALWAYS…read moredo such a fantastic job, protect our furniture, and leave our home better than they found it. They are very professional and offer great tips to keep our home looking great. We definitely recommend SCC!

We have used him several times and he always does a great job. Very thorough and versatile in what…read morehe can clean.

Excellent service and communication was top notch. Very punctual too. Would recommend.read more

I requested my carpets to be cleaned in a 21x16 room to include pet treatment. The quote that came…read moreback to me was $110 plus a $30 "out of area" fee. Fair enough. Everyone can acknowledge that "carpet cleaning" includes shampooing the carpet, typically with a machine of sorts utilizing water and some sort of cleaning solution, right? Steven had his team of 3 come over, and they were very polite. This is where it gets a little weird. They spot cleaned with the bottle you can buy at dollar general and spread a bunch of scented baking soda over the carpet. The spots came out, which it wasn't very bad to begin with.... But then they vacuumed.... Then left. I'm sorry, but $140 isn't worth what I could do on my own for $20. I reached out to Steven about my frustration that the carpet wasn't cleaned, and at first he wanted to argue with me and say that what I requested was done. No, Steven, it wasn't. Steven then told us they used a Bissell turbo clean power brush pet cleaner which vacuums and cleans the carpet.... To which we sent him photo evidence of them cleaning and leaving with just a regular vacuum. I requested half my money back, which I thought was more than fair, but he refused and told me all he could do was send someone out another day to finish what I requested. Call me crazy, but I don't want to move all of my furniture, leave my dogs outside the whole time, and make sure my kid won't try to run through while they're working again. I planned for that tonight. Not tonight and another night. And planned to actually have my carpets cleaned, not just "spot cleaned" & vacuumed. I would definitely proceed with caution! UPDATE: They did refund me $70, which was nice. However, after they left, we cleaned our vacuum canister and the below picture is what was in our carpet after they "cleaned what I requested." I even asked the manager if he would be happy with paying $70 for a cleaning only for his own vacuum to pick up this much afterwards. His answer was "no" but apparently they're happy keeping my $70.

On-time cleaning of a sofa, some upholsted chairs, and a sectional sofa which had spots from…read moreformula spills and two infants messy hands. The owner did the service call and worked with my schedule to complete the cleaning- the technique returned the furniture to look like when we purchases them. For the service and results- the price was reasonable, Thanks Reese!

My senior cat had dementia during the past few weeks of his life and only used his litter pan 50%…read moreof the time. Once he passed over the rainbow bridge, I contacted Reese at Chem Dry for help. Reese was very understanding and gave me options for my carpet. The carpet looks and smells amazing and his rate for the bedroom and 2 additional area rugs was very reasonable. Highly recommend!

I potty trained 2 puppies while these rugs laid graciously, bothering no one, minding their own…read morebusiness....when a goldendoodle and rescue pup decides they liked them better than the grass outside. As a dog trainer myself, I avoided and evaded several would-have-been accidents but the ones I couldn't save; I'm sorry oriental rugs. They shouldn't have done you like that. So, I am here to say that if you have rugs that a puppy decided to make it's bathroom or spilled wine, or just need cleaning from everyday kids demolishing it and everything else; YOU NEED TO CALL THESE GUYS. Brad showed up on time, super friendly and very knowledgeable. He got 2 rugs clean in under an hour and held up conversation almost the entire time. I was concerned about pricing because this is my first time hiring professionals to clean rugs, but I think theirs is fair. Thank you to this business for being a local and reliable place. I will be using them again for future service.

They did an amazing job!! We have owned our home for 6 years and the floors have always looked…read morelike they were grey. Thanks to LNC, they look better than we every expected!!

Have 2 full size couches that desperately needed a deep cleaning. Called on a Saturday and they…read moreresponded that day even though they were closed. They came out Monday afternoon and did a wonderful job. Takes time for them to dry BUT worth the wait. Extremely pleased with price and service. Thanks.

Carpet cleaning My 13 year old carpets look like new. Will…read morealways use this company.for pressure washing also. Honest company I e we I'll always use.