These guys are great! I requested quotes from Yelp and the owner of Metro sent me a text back with…read morean awesome price right away. They got me scheduled for a cleaning the same day. All sorted out before 9am on a Saturday. Speedy, friendly service. By 11:45 they were done and on their way to the next job. Now, that said, here are some more outstanding points: * Communication . They sent me several text messages throughout the morning to let me know their status. They said they would arrive between 11 and 12 and they arrived just a hair after 11. * Equipment. Gabriel rolled up in a shiny, clean, European style white box truck. It had the big built-in contraption for heating the water and sucking it back out. All the hoses were clean and the pretreatment smelled great! * Friendly. Gabriel and his coworker (sorry, I didn't get his name) were both smiling and were happy to explain about how the pH can affect the carpet, and why the water they were using made all the difference in the quality outcome I could expect. * Professional. Attention to detail. All the vacuum marks lined up and looked great! Gabriel even put plastic under the feet of the sofa to protect the wood and under a large mirror too. He spent extra time going over a dirty soap spot left over from a previous cleaning (provided by my apartment complex) I'm going to have them back to do my sofa and love seat. Hire this company and you'll be as happy as I am.

Reached out to this company and initially they seemed very helpful and responsive. We scheduled a…read moretime for them to repair my epoxy, but they never showed up. We rescheduled for the following week, and unfortunately they missed that appointment as well without any communication. If they weren't interested in the job, I would have appreciated knowing that upfront instead of rearranging my schedule twice to accommodate them.

Love, love, love Grout Nurse. So much so, we've had them back 4 times to reinvigorate several…read morebathrooms and outdoor slate tile spaces to bring them back to life. Ben has been an absolute pleasure to work with. His communication is impeccable and prompt. He shows up on time and works efficiently and until the job is done right. When we have shown him a few areas we wanted readdressed after the fact, he has never hesitated to work at them until the job is done to our complete satisfaction. Working to revitalize 20+ year old tile is not an easy task and one should have reasonable expectations for what the end product will look like. Ben and team exceeded our expectations and went the extra mile to make sure the job was done to our satisfaction. We have already referred him to one neighbor and would not hesitate to refer him to anyone else. He treated our house with respect and is a very kind and friendly guy. His brother Thomas remodeled our shower stall and did a great job, as well (apcfbuilds.com). Between the two of them, we went from thinking we needed to gut rehab our master bathroom to being quite pleased with our limited rehab and tile rejuvenation project. Thank you, Ben, for a job well done! Gregg Miller

I used the grout nurse today and he did a fantastic job, super nice guy, answered all my questions,…read moreand got our grout and cleaned and resealed shower so everything looks new! We now will schedule with him every year as he gives us a great discount too to schedule right after our appt! I tried zero res before and grout didn't look great and asked him why and he explained you really need the chemicals to get the grout clean and then seal it ...he said it was like they did half the job. He has had clients that have them and then he comes does a patch and it is like night and day when he uses the chemicals and it's true. He is amazing and so is the work he does you will Not be disappointed when you use the grout nurse!! Please let him know I recommended him! Thanks!

In my line of work as a luxury home property manager, finding companies that I can trust with…read moremultimillion-dollar homes is everything. Steve and his team at Master Stone Care have earned that trust time and time again. They've handled garage epoxy floors, flagstone cleaning and sealing, stone and tile repairs, chimney and mortar fixes, you name it. I've brought them in on dozens of projects, and they've consistently delivered beautiful, high-quality results. My clients rave about their work, and Steve's pricing is more than fair for the craftsmanship and care they provide. I recommend Master Stone Care without hesitation. They're one of the best.

Steven was prompt and professional throughout our entire experience. I contacted him sometime back…read morein February for a quote. He arrived on time and even did a little sample cleaning in one of the most highly trafficked areas of our kitchen. He sent the quote over within the next day or so and followed up asking how the sample turned out. We weren't in a rush to get it done as it can be a process to move all the furniture around, so I put it on the back burner for a couple weeks and then reached back out to schedule. They arrived when they said they would and promptly got started. Our tile hasn't looked this clean since we built the house! They initially got down on their hands and knees and scrubbed the grout by hand. I think this is where a lot of companies cut corners and claim just steam cleaning will do the job because the last couple of times we had our tile cleaned, the grout didn't come up so clean. They weren't the cheapest quote we got but we trusted they'd do a good job and they did. Don't hesitate to book them!

Very professional and knowledgeable. Pricing was excellent and my floors looked great after…read morecleaning and sealing. Since they've been sealed, my tile has been much easier to clean as well.

From start to finish we were pleased with Ultimate Floor Care. They responded quickly to my Yelp…read moreproject request. They gave me a quote via text and explained their services. We were pleased with their prompt arrival and efficient work. Best of all, the carpet looked brand new when they were finished.

This was the second time Sir Grout has brought our slate floors back to life but we also asked if…read morethere was anything that could be done with our master bath ceramic floor tile that I was sure needed replaced. When they had finished with the flooring it looked and felt better than install which says a little about the install but much more about the level of detail and performance by Sir Grout. Lastly, and this is even more rare than getting the service you feel like you paid for, is that Sir Grout has employees that were with the company 10 years ago when we first used them. That tells me a lot about ownership and we really appreciate the efforts of Zach and Juan to make sure our floors were perfect. Highly recommended.

I have a new build home and wanted to seal the grout in my tile. Sir Grout (who I found via Yelp…read morebut is featured in the East Valley 2026 Best Pick guide for home services!) sent someone out to my home for an in-person consultation. This person educated me on the different products and services that could potentially fill my need, and we discussed my lifestyle/living habits to determine which would suit me best. He even performed a live demo of the product we chose, and that settled it. The pricing was very competitive - literally within a couple hundred dollars of the competitor quotes I gathered - and they were able to get me on the schedule within a week's time of signing the quote. Someone came to the home, arriving right one time and working quite quickly. They sealed the grout in my entire house in less than one workday's time, and explained we can walk on it after just 24 hours. Best of all (for me) they supplied us with their proprietary cleaning solution, and they do provide "touch-ups" for the sealing, which means that as years pass and high-traffic areas wear out, I won't have to pay to have the entire house redone.

This was the second time we used Epic Carpet & Tile Care for our carpets and the first time we have…read moreused them for our tile. They arrived on time and service was friendly, of great quality and value.

We had them come out and clean our tile flooring as well as our carpets. Excellent service very…read moretimely very friendly technician. They did a great job and we will have them back in the future for future cleaning.

We have a one and half year old house with a lot of tile. Needed the grout seal and tile cleaned…read more The grout had never been sealed due to it being a new build and warranty saying don't seal for the first year. The Grout was Driving the wife nuts I called and texted pics to Josh at Desert Tile and Grout Care. Best call I ever made. Josh came out put an estimate together which after calling other companies was very fair. After talking to my wife and I to schedule a day, we found out not surprisingly they were book out a few weeks . Josh found out the wife had family flying in to visit with us for a few weeks. Josh went over his schedule and somehow found a Friday they could do it prior to the family visiting. The workers came out laid down a few grout color Samples. My wife picked the one she wanted and they went to work. The job got done in one day And came out perfect Thanks to all of you! Ken and Julie Carson Laveen AZ (Happy Wife Happy Life)

Highly recommended for all of your tile and grout needs!…read more The owner Josh came by our house to evaluate and give us an estimate for our granite counters and shower. It definitely needed some help from all the hard water damage over the past 2 years. He was very punctual and even specially ordered this paste to fill a gap by our shower wall. Adrian and both his assistants did an amazing job refining the granite and re-grouting. When the job was completed, it looked so clean, shiny and smooth! Adrian is extremely thorough and even told me where to get the best cleaner to maintain these surfaces long-term. They really went above and beyond what I had expected. We will definitely use them again for all our future tile and grout needs!

I like that the carpets are clean and there's not a lot of water used to soak the carpet, more of a…read moreOxiClean dirt removal process. The carpet has dried within a few hours. fFor example, this compares with 12 hours after hot water/steam cleaning done by Stanley Steemer in the past.

Jeff Binder was the Man who did a great job on our white carpet, he spent 3 hours cleaning 2,000…read moresq ft. cleaned up afterwards, etc I have used this company for 15 years and love their service Please give them a try~

Was so happy with this company. Bought a 7 year old home with luxury vinyl flooring and the…read moreprevious owners waxed it‍. Not a lot if companies would even tackle. This. On target come out took the whole day and stripped the wax off and restored to how LVF is supposed to look!! So happy

I had my very expensive porcelain tiles cleaned and grout resealed along with my shower tiles…read more Jake did a horrible job. When done he asked me how does it look and i showed him things that needed to be redone and he complained and complained like a child. he was very RUDE and intimidating. he said what is it that you don't like and that you are not happy with. i showed him and he said so you want me to redo it again even though it is getting late. He was angry with me because i didnt like the way the job came out. he got down on his hands and knees and wiped up the mess and then said what else are you not happy with. Rude as can be. then he said to me that he still has to steam clean the garage and that it is getting real late to do it. i took everything out in the morning -my house cleaners helped us and he complained that he had to take more stuff out. i told him he doesn't need to do it. i will have my house cleaning people do it. in the mid afternoon i asked him about doing the grout line in the kitchen around the sink and if he had the color which i told his wife about 5 weeks prior to get it. he said he had it and then told me he had to go to home depot to get it. he charged me $87.50 to do a 5 minute job around the quartz counters which included an $11.00 tube of caulk that he had to tell his wife who was at home to get it and drop it at my house. he lied right to my face. he also gave me one price in the morning and added in another $200.00 when he was done for all the work. Poor communication skills. He ruined my 5 inch new baseboards. They all had vertical splits. i had to have a handyman caulk them and repaint them and he left hose marks on my leather furniture in the living room. He is careless and nasty. i couldn't wait for him to get out of my house. He wanted to come back the next day to finish the job. i said absolutely NO. i would never recommend him to anyone. A bully and a chronic complainer that he worked so hard and i wasn't happy with his job. He charged an excessive amount of money for poor quality. He is all about the money. $87.50 to caulk around the sink for 5 minutes. He also left caulk on the counters and the grates on stovetop. sloppy work. what an experience. i could go on and on because there were more things that he did not do right.

Horrible experience. Paid almost $700 to have 2 showers cleaned/sealed, couple of cracks repaired…read moreand caulking around kitchen sink redone. After the "cleaning and sealing" was completed it looked like nothing had been done. Pictures posted in review are after the work was completed. The grout that was repaired was also a totally different color. As for the kitchen sink.... they placed gray grout over top of old clear caulking and lime scale build up. Called back and talked to the person who came out and gave us a quote the first time and shared pictures and concerns. He came out the next day and looked at it and agreed it didn't look good. After he tried to re-clean the shower he said sometimes things just don't come clean and the grout color doesn't match because the other grout wouldn't come clean also that they cannot guarantee cleaning services..... none of which was explained during the quote or when we wrote a $700 check. He then said he would talk to the owner and see what else they could do for us..... Called back the next day to tell us nothing could be done but color stain the grout lines in one shower for another $300...... Not sure what we paid $700 for or why we would pay another $300 for when neither shower looked like it was cleaned at all and the small amount of "repairs" done were sloppy and didn't even match. Wouldn't mind paying $700 for work if it was done correctly. Would never recommend grout doctor to anyone ever again.

We could not have received a more professional and outstanding job from this company. We opted for…read morethe grout cleaning and paint. The results are outstanding. It appears to be a completely new tile job at a fraction of the cost. The two gentlemen who did the job could not have been more accommodating and well trained. Their expertise is commendable. Could not be happier with the result.