I'm so disappointed. My husband and I just moved to Sonoma and we met with Yasbeth at our home to get an estimate of what it would cost and how long it would take to clean our new home. She was super prompt and very kind. Then, yesterday she and two others were scheduled to arrive at 5pm. She called around 1pm to confirm. At 5:15pm I called and texted to make sure she wasn't lost. By 6pm I called and texted to make sure she was ok. At 7pm she called and texted that she was ready to clean?? She never explained what happened or why it took her 2 hours to let us know what was going on. I gave her the benefit of the doubt and asked to come by on Wednesday instead. I still have yet to hear back from her. Super disappointed in her unprofessional behavior and misleading us to waste our time. On to a new search! **UPDATED - 8/6/14** I just received a call from Yasbeth and she was extremely kind in explaining what happened on Monday and was very apologetic. While I did find someone else to clean our home, she told me she would be more than willing to help us out at a discounted rate for the inconvenience. I am grateful she followed up and definitely believe in second chances. Hope that helps! read more

She's done it again! Another gorgeous, breathtaking, beautiful house to come home to! Oh Yasbeth! How on earth can you possibly be SoOooOoOooOooOo wonderful?! My house was spinning out of control once again... so who did I call? Clean Come True!!! It's like a Disney fairy tale or one of those triumphant house rescue shows every time I come home after Yas and her team have worked their signature magic. They make my house look and feel like a mini hotel every single time... I am *SO* grateful! I love it! I love you Clean Come True! XooxoOXoOXoo! read more

Yazbeth worked for us for about 6 months. Our working relationship was not cohesive due to her cold demeanor. Yazbeth has now invoiced us for services never rendered from her company from April 2014! Documentation was all emailed to her years ago and she had never replied, until now!! And asking US to dig up paperwork for HER! Very unprofessional and would not recommend. read more

Yasbeth and her cleaning team are amazing. I never thought that a professional cleaning would make a difference, but it really does. My home looked cleaner than I ever thought possible after they left. Their service is speedy and affordable. read more

Contacted them twice for estimate. No response. Correction to this - their reply got lost in the shuffle somewhere, not their fault, they did reply. read more

Between the time that I called Yasbeth and met her for an interview/walk-through, I hired a different cleaning company, so I do not know how she cleans but, based on what I do know about her, I would definitely consider it in the future. She seems very professional, organized, prompt and polite. She charges a very reasonable rate, and is willing to clean in the Napa Valley, as well as Sonoma. She has experience and even went to school to learn about cleaning products. read more

Great job. Had them clean and buff floor to sell and they did an amazing job. Will definitely use them again. Thanks!!!!!!!

Did a good job in cleaning for a fair price but had two missed appointments. One was justified but the second was not. Then no response when trying to rebook.... read more

I hate to do this, but feel that 1 star is my only option as I never got a call back from this company. I was very happy to find a local cleaning company in Sonoma seemingly based just minutes from my home. I clearly stated in my message my phone # and that I was looking for a ongoing business relationship having them take care of my home on a regular basis. I guess my business is not good enough for these people, as they never bothered to call me back. Very disappointing. read more

"Fast and Fantastic!" Yep, you heard it right here!!! These Ladies take care of your home with the care you would if....you had these Ladies at your fingertips everyday! What more can I say? Cleaning with a Heart was my afterthought. Being disabled they took extra time and care to make the job happen at the speed of satisfaction and everything happened with smiles! Thanks Yasbeth!! read more

Yazbeth and her team have been cleaning my home for 5 years (we are moving out of the area unfortunately). These are the best, most thorough cleaners I have worked with in my life, and Yazbeth always comes up with solutions to problems (like keeping my white sofa clean!). They bring treats for my dogs and got to know my family over the years. Yazbeth is so warm and friendly, and she hires equally kind people. She goes above and beyond in every aspect. I'll miss her terribly! read more

Yasbeth and her cleaning partner are the best cleaners I've ever had in my entire life. They did a fabulous job of deep cleaning my house, have a very positive, upbeat attitude, and were a pleasure to have in my house. I highly recommend them and look forward to their return. Look no further. These women are the best you can find. read more

We absolutely love Yasbeth and her team. They are so responsive and their work is impeccable. Extremely reliable and trustworthy. Our house is cleaned beautifully every time and with great efficiency. Highly recommended. read more

I have some physical problems that make "deep cleaning" difficult for me. After reading the reviews here, I selected Yasbeth and her crew to deep clean my home as my birthday gift from my family. After hearing her crew of 3 charges $90/hr., I contracted to hire them for 3 hours (my maximum) and was aware that not everything would be done in that time, but agreed to write down my priorities. I explained my priority (deep cleaning, dust and dirt behind and under furniture, cobwebs, baseboards and windowsills) and gave her a copy also. I didn't want to be in the way, so I spent the 3 hours outside, checking in occasionally. They did a GREAT job on my master bathroom; it was sparkling. The windowsills also looked great. But when only 30 minutes was left of my 3 hours, I noticed that the areas behind and under furniture had not been done, nor any of the floors (carpet or tile, except for the bath), nor the tops of furniture, which I had specified. Instead they were cleaning and polishing glassware and the like. Yasbeth said it was "too hard to move furniture." My chairs and couch are not heavy and can easily be pulled away from the wall by 2 people. She continued to work past the 3 hour mark even though I told her the 3 hours was up. She appeared to be finishing up some things. At 15 minutes past the 3 contracted hours I asked her to please stop now. I was very disappointed that the deep cleaning I had wanted was only partly done! There were still cobwebs on the walls and ceiling. The kitchen floor was unmopped and most of the house unvaccumed. Then she tried to charge me extra for the 15 minutes over, which I was unhappy about. When I reminded her I had only contracted them for 3 hours, she appeared angry, and left. If you don't expect real deep cleaning, they do a VERY good job at making your kitchen and bath sparkle. But be VERY clear (more than I thought I was) about your expectations and your budget. read more

Yasbeth provided a quote of 8 hours to clean our home for a move-out however we had budgeted only on 5 hours, so we asked her to do this instead. She was reluctant in agreeing and I should have known there was going to be problems. The scheduled time to arrive at the house was 6am and she was over 20 minutes late. She brought one staff member who spoke no english. Clear instructions were provided to Yasbeth on her phone (prior to the clean day) and on a sheet of paper in the house which we had completely emptied (making it very amenable for a cleaner to come in and do a thorough job). Instead of asking her staff member to follow those instructions, the clean was done based on their own agenda and our requests were essentially ignored. The end result was completely unsatisfactory and required us to spend over 5 hours more of our own time detailing basic things one would expect a professional cleaning firm to tend to. While she is prompt, polite and professional sounding when booking the job, the proof is in the pudding and the delivery of service was sub-par, her customer service on the tail end of the job was atrocious and instead of discussing our dissatisfaction with various aspects of the job in a calm and courteous manner, she threatened small claims court if we didn't pay. First impressions can count for a lot, and she comes across as a warm person who will do a great job, but unfortunately in our case the impression she gave was not met by the standard of work performed. A shoddy example of the lack of care and attention to detail includes using an ancient vacuum cleaner leaving one wondering if it is actually sucking anything up, and at the end of the clean, men come in the house to collect the buckets and cleaning supplies wearing dirty shoes after the floors have apparently been mopped. I wouldn't recommend her business to anyone, unless you're after a nightmare come true. read more