This is now MaidTeam and they are excellent, look for my review of the service under MaidTeam.

I just started using My Heathers Housekeeping and they are excellent. I actually had a different service come in a week ago while looking for a good service. When My Heathers came over they brought a larger team and were more thorough. There were spots missed by the other service, like corners and cob webs. My Heathers didn't skip any corners and cleared out all the cob webs even off my high ceilings. The service is excellent! I could contact them via text message and get a response within a couple minutes. The price is definitely affordable for the service you get. Every step of the way has been nothing but positive for me! I highly recommend you try My Heather's Housekeeping!!! read more

My Heather's Housekeeping - Home Cleaning Near Me

My Heathers provides a friendly, thorough, and professional home cleaning service for a reasonable price. We will be using Norma and her team in the future! read more

I contacted my Heather's cleaning service based on Yelp reviews. Most of communication was done via text or email. I was given initial ballpark price of $400 to $500. I scheduled for Monday the 24th. I asked what time that they would be out when I scheduled and at that time I was told I would be given two days advance notice but I was given less than 24 hours. I got a text sometime after 6:30 p.m. on Sunday evening with the time they were to be out and also the expectation of payment on the same day or I would incur a substantial penalty if I didn't pay on that date of service. I was told the team would be arriving between the hours of 1:30 and 2:30. At 2:10 I called just to verify that they were on track and in fact they were not but hadn't bothered to notify me. They showed up at around 3:20 did a walk-through of what was a very clean house already and I was told I'd be charged for $475 and it would take about 3 hours. Work began at 3:30. At different times as a cleaning was happening I walked through the house as I was doing other chores more than four times and one of the workers was on the phone each time. I also had stated during the walk-through the refrigerator only need the lower quarter of the refrigerator done I had taken care of the freezer and the upper portion and one of the cleaners redid the entire refrigerator that didn't need cleaning which cost time and money. My daughter walked through a couple of times and noticed another worker on the phone. They finished at about 6:30 and I did a quick walk-through. At that time it was difficult to see because it was night time but there were multiple areas in the house I had to have redone. And then they packed up and left. I went in to go close up the house and I noticed that they had cleaned the hardwood floor with way too much water and put a rubberized carpet on top of it when it was not dry. I called the supervisor and he said that they said it was dry. During that conversation I also mentioned several other areas that had not been cleaned. So the supervisor came out and we spent another hour and a half or an hour from 7:00 to 8:00 8:15. The supervisor drying up the water from the hardwood floor and both of us re-cleaning the house that should have been cleaned. The hallway wall was missed. The walls on the kitchen bar. Several other walls also needed re-cleaning. There was still grease and things that were very visible on the stove. Whatever spray they use to clean the stainless steel was left sprayed all over the white paint on the cupboards and not wiped down. Overall I was really disappointed in the quality of the work and the integrity. I did ask for a partial refund considering that they were an hour late which tied up my time and then again for the hour that I spent cleaning the house that I paid to get cleaned. And so far there has been zero response. My mistake I realize I did tip the workers because that kind of work is difficult work. I've done it; I've been a landlord for 30 years and I do the cleaning on the units. I will give the supervisor that came out to take a look at the work and get on his hands and knees to do the job that should have been done excellent kudos. He did the best he could to provide corrections to the service. I think it's very disrespectful to charge somebody over $100 an hour and not get a courtesy call when they're going to be late and to get a substandard cleaning done and then to be completely ignored when you ask for a partial refund simply disrespectful and unprofessional. read more

I used My Heather's cleaning service 4 times and was quite happy with their reliability and cleaning. However the last time they came it was a very bad experience. We had booked a session in advance but on the day realized that the house was actually cleaned by my sister (it was a suprise from her part as we were just returning from traveling) so there was actually no need for cleaning. I apologized and because I felt bad for their time I asked them to do some small work they finished in about 15-20min and offered to pay for half of the price. We called and explained this to the owner and expected there to be no issues especially as we were long time customers. Instead, the owner's reaction was very rude, requested that we pay the full amount or she will take legal action. We explained the situation and how it would be unfair to be charged for 3h of work when we did not receive that service. We had been regular customers with their company up to that point and were having regular weekly cleanings so we never expected this reaction. It was extremely unprofessional and a very bad experience with her threatening us through text and calls repeatedly. We made the full payment and never hired them again. read more

Literally the cleanest my house has ever been! Amazing service, friendly, fair price and excellent job! Can't wait to have them back!

As usual, Norma and her team did a fabulous job cleaning my house. My Heathers does quality work for a reasonable price, I would recommend them 100% read more

My Heather's Housekeeping - Shiny living room floor - Home Cleaning Near Me

I used My Heather's Cleaning Services for four years before I moved away to Grass Valley, CA. I had a cleaning service up there, but they were nothing like My Heather's, they didn't clean nearly as throughly or were as nice to be around. We have since returned, so I Immediately called My Heather's to hire them again, and I'm so glad I did. They clean better than any other company that I've used in the past. If you want a clean house, do yourself a favor and call My Heather's Cleaning Services. read more

We love Norma of My Heather's! She's friendly and very professional. She came to the house ahead of time and did a walk thru. She has been on time for every appointment, which I appreciate. She also had the payment options all sorted out and was very clear about what would be done, both for the initial cleaning and for the bi-weekly cleanings. Altogether, a very professional approach and company. I hesitated at first because My Heather's is a little bit more expensive than some of the other services, but they are well worth it. When we came home after the initial cleaning, our wood floors had never been so clean and everything sparkled. We're very pleased and would recommend this company highly. read more

I can't say enough about how awesome this company is! Norma and her team are meticulous in their work, efficient with their time, and personable with their communication. Norma even requested we do a walk-through upon their completion to make sure everything was done. I am thrilled with how clean our place is- I can't wait to have them back! read more

Norma and her crew did a totally amazing job cleaning and preparing our new home we'll be moving into. I'll be inquiring about regular service. Highly recommend. read more